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CONTACT CENTRE OFFICER

Receive and critically assess all types of contacts including 999, 101 telephone calls, and other types of contacts, online or in person, maintaining high levels of customer service, manage customer expectations and meet national...

CompanyEssex & Kent Police
AddressChelmsford, Essex
CategoryCustomer Service
SalaryCompetitive
Job typePermanent
Date Posted a month ago See detail

Contact Centre Officer

Essex & Kent Police

Chelmsford, Essex

Competitive

Receive and critically assess all types of contacts including 999, 101 telephone calls, and other types of contacts, online or in person, maintaining high levels of customer service, manage customer expectations and meet national...

a month ago seen See more...

Call Centre Agent

Adecco

Cheshire, England

£25,000 per annum

My client is one of the leading manufacturers in the industry, we are seeking a highly motivated Call Centre Agent to join our talented sales team. As a Call Centre Agent, you will play a crucial role in promoting our products and...

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Call Centre Agent

Adecco

Cheadle, Greater Manchester

Title: Call Centre Agent - Join a Thriving Manufacturing Team!Are you a dynamic and energetic sales professional looking for a new opportunity? If so, we have the perfect role for you!My client is one of the leading manufacturers...

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Contact Centre Team Manager

Adecco

Ealing, Greater London

£26.89/hour

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

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Contact Centre Admin

Rac

Walsall, West Midlands

£20,585.55 per year

As well as a competitive salary, youll have all these extra benefits:Eligibility to join our bonus scheme.Holidays - 23 days & bank holidaysOption to join RACs Group Personal Pension scheme where we will match / contribute up to...

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Contact Centre Team Manager

Hireful

Peterborough, Cambridgeshire

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

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Apprentice Customer Contact Agent x 6

Blue Octopus Recruitment Ltd

East Grinstead, West Sussex

£18,000

Demonstrating a confident, empathetic and passionate approach to customer service, you will have good communication skills, both written and verbal, and the ability to adapt to new systems, changes and procedures as required. Abou...

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Contact Centre Team Manager

Accent Housing Group

Peterborough, Cambridgeshire

£40,966 Annual

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

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Renault Contact Centre Advisor

Rac

Walsall, West Midlands

£22,245 a year

Have a real desire to engage with your customer and deliver a fist class service. Achieve individual and department KPIs and quality measures. Identify opportunities for up sell/brand reinforcement. Ensure any written communicati...

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Contact Centre Manager

Bca

Birmingham, West Midlands

£45,000 - £50,000 a year

Effective management of a Contact Centre team of c60 FTEs. Ability to manage a team, prioritise your own and other workloads and to undertake independent decisions with regard to own and others' workloads without reference to lin...

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Call Centre Agent

Oven Support England Ltd

Sheffield, South Yorkshire

£11.44 an hour

Full training to ensure you are set up for success in your new role as well as ongoing support and coaching. A happy and busy working environment. Previous outbound telesales experience is not essential but would be an advantage....

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Contact Centre Shift Leader

Cambridge University Hospitals

Cambridge, Scottish Borders

£28,407 - £34,581 a year

pro rataSalary periodYearlyClosing23/05/2024 23:59Interview date10/06/2024You are invited to apply for the post of Shift Leader within the Contact Centre at Addenbrookes Hospital, supporting the Contact Centre Manager and Deputy C...

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Customer Service Advisor | S1 |Specialist Contact Centre| Fraud

Santander

Bootle, Cumbria

£23,036 a year

Building natural rapport through great conversations with the ability to engage in a way that makes our customers feel protected and valued preventing fraud and scams Showing great personal resilience in the face of challenging cu...

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Contact Centre Supervisor

Stratstone Bmw

Farnley and Wortley

Up to £38,000 a year

Youll be the driving force behind the Contact Centre Team, igniting their motivation and providing expert coaching to ensure targets and goals are achieved. Being a true expert and fully knowledgeable on our products and services...

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Call Centre Agent - Full Time

Cbre Gws

Leeds, West Yorkshire

£24,000 a year

Full time (40 hours) working 5 days over 7 to include one weekend day. Have a clear and professional telephone manner. Respond quickly and efficiently to incoming telephone in line with client service levels. Accurately record det...

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Customer Contact Agent

Kwikfit

Warrington, Cheshire

£24,736.64 a year

Monday to Friday - 8.30am until 5.30pm, 40 hours over 5 days. Handle high volume incoming calls from new and existing customers. Complete Mobile bookings with accurate information, remaining compliant to any Customer/Account speci...

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Call Centre Agent

Ice Comms

Birmingham, West Midlands

£22,620 - £26,000 a year

Resilient and able to identify and overcome objections. Excellent communication and interpersonal skills. High levels of energy, thrives in outbound environments. Self-starter with fearless attitude. Identify and develop new busin...

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Contact Centre Improvement Lead

Belmont Recruitment

London, England

£317/day

Corporate Contact Centre including telephony systems and channel shift. Workforce planning and performance management. Quality assurance and system and service development. Delivery of Resident Experience Programme work streams....

2 months ago seen See more...

Pensions Customer Service - Pensions Helpdesk / Contact Centre

Local Pensions Partnership

Lancashire, England

£22,900 per annum

Pensions Customer Service - Pensions Helpdesk / Contact CentreHybrid Working with 2 days in Preston, Lancashire- Do you have first class Customer Service skills?- Want a role with no weekends, late nights, or Bank Holidays?- Work...

2 months ago seen See more...

Call Centre Agent

Indeed Flex

Rosyth, Fife

£23,250 - £23,750 a year

Salary: 23,250, increasing to 23,750 after probation period + excellent benefits.Start date: Monday 3rd June*You must be available for 3 weeks training (Monday-Friday 9am - 5pm)Shift: Shift patterns change every 4 weeks and are...

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Contact Centre Administrator

Bluemoon

Manchester, Greater Manchester

£17,000 Per Annum

Supporting the valuation team with administrative requirements. Liaising with customers who wish to sell or view a property. Provide a seamless customer service experience by providing exceptional service for our customers and net...

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Contact Centre Improvement Lead

Belmont Recruitment

London, England

Competitive

Overall Purpose of JobTo strategically manage and develop a professional service area ensuring that the delivery of the service meets all Council, professional and legislative requirements.The areas of operational responsibility i...

2 months ago seen See more...

Contact Centre Improvement Lead

Venn Group

South East

Competitive salary

Embed IT change with the workforce rather than build a new system. Ensure the effective handling of enquires and complaints received by service via all means of communication, including the oversight of office systems. Support the...

2 months ago seen See more...

Contact Centre Improvement Lead

Spencer Clarke Group

South East

£399.00 - £400.00 per day

Act as an operational lead, delivering training for a new IT system and embedding the associated changes. Ensure the effective handling of enquires and complaints received by service via all means of communication, including the o...

2 months ago seen See more...

Contact Centre Team Manager

Accent Housing Group

Cambridgeshire, England

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

2 months ago seen See more...

Contact Centre Team Leader

Search

Lancashire, England

£31,000 per annum

A salary of 31,000. A monthly bonus of up to 500 per month for team performance. Brand new offices in Manchester. Equity inclusion with our SimpliSafe Inc. business. Competitive salary and annual bonus. 28 days holiday + bank ho...

2 months ago seen See more...

Referral and Contact Centre Lead- CAS2

Nacro

ls6 4jp

£34,252 to £34,253 per year

Our team offers flexible, holistic support to residents, helping them secure stable housing post-placement. Key Skills, Experience and Knowledge Understanding and Commitment to the Nacros Values. Knowledge of the issues affect...

2 months ago seen See more...

Quality Assurance Officer Contact Centre

Vibe Recruit

Romford, Greater London

£24,000 - £26,000/annum

Completion of telephony call recording reviews on a weekly/monthly basis, as per targets set. Maintenance of a QA data spreadsheets and compilation of monthly/quarterly/annual MI. Provide feedback to Call Centre Supervisor, Area M...

2 months ago seen See more...

Sales Advisor (Contact Centre)

Lead Tech

LS21, Pool Bank, City and Borough of Leeds

£23,000/annum

This role is working full time hours between 8.00am - 8.00pm, Monday Friday and working 1 Saturday every 6 weeks. Hybrid working model. 23,000 basic salary -OTE 33,000. Following successful completion of the probationary peri...

2 months ago seen See more...

Team Manager - Contact Centre

Sigma Connected Group

Birmingham, West Midlands

What being part of the Sigma Family means for you: Team Manager Office BasedAre you a confident leader who thrives on performance and wants to strive to achieve the best results possible. That's why we are seeking exceptional in...

2 months ago seen See more...

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What companies are hiring for Contact Centre Agent jobs?

The top companies hiring now for Contact Centre Agent jobs are Office Angels, Reed Business Support, Venn Group, EE, Home Serve, People Solutions Group Limited, Lloyd Recruitment - East Grinstead, Sayjo Recruitment Ltd, Pinnacle Recruitment (Services) Ltd, Pertemps Glasgow Perms, Lloyd Recruitment Services Ltd, Pertemps Glasgow, Supertemps, MSI Reproductive Choices, Huntress - Key Accounts,

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