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Customer Engagement Manager jobs in West Midlands

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CUSTOMER ENGAGEMENT MANAGER

Implement and sustain the Customer Engagement System including development of the strategic account plan and management of the various governance processes that ensures the overall experience of the customer and their customers ar...

CompanyUnipart Logistics
AddressNuneaton, Warwickshire
CategoryAdvertising & Marketing
Salary£55,000/annum
Job typePermanent
Date Posted a month ago See detail

Customer Engagement Manager

Unipart Logistics

Nuneaton, Warwickshire

£55,000/annum

Implement and sustain the Customer Engagement System including development of the strategic account plan and management of the various governance processes that ensures the overall experience of the customer and their customers ar...

a month ago seen See more...

Customer Engagement Manager

Unipart Logistics

Warwickshire, England

£55,000 per annum

Implement and sustain the Customer Engagement System including development of the strategic account plan and management of the various governance processes that ensures the overall experience of the customer and their customers ar...

2 months ago seen See more...

Training & Quality Manager - Customer Service

Echo

Walsall, West Midlands

£35,000/annum

Design and delivery of training material across the operation which incorporate a blended learning approach. Analysis of customer led metrics to identify improvements in the training cycle and improve results. Line management resp...

2 days ago seen See more...

Gas Turbine Lead Customer Account Manager

Graduate Planet

Warwick, Warwickshire

£40,000 - £45,000/annum Plus full benefits package

Act as a technical mentor/coach to all Customer Account Managers on their team. Manage activities of the Customer Account Manager team members and perform work with respect to the following: Understanding of internal procedures in...

3 days ago seen See more...

Customer Service Manager – Collection

Echo

Walsall, West Midlands

£30,000/annum

Motivating and driving high performance within your team to meet and exceed our contractual debt targets. Day to day management of our inbound / outbound Collections team within our busy contact centre. Motivate and develop a team...

3 days ago seen See more...

Customer Development Manager

Kloeckner Metals Uk

Dudley, West Midlands

£40,000 - £45,000/annum

Maximise selling opportunities and ensure targets are achieved. Pro-actively seek and pursue new business. Work with the current company sales strategies.. Identify credit worthy new customers. Ensure contact with customers and p...

4 days ago seen See more...

Customer Services Manager / Client Relationship Manager

Pace Recruitment

Walsall, West Midlands

£60,000 - £75,000/annum + Bonus + Perks + Progression

Ensure an exceptional client journey for ultra-high net worth individuals. Operate independently of operations and sales teams to maintain client focus. Keep operations and sales teams accountable to clients. Manage high-pressure...

4 days ago seen See more...

Customer Liaison Manager

Avant Homes

Coleshill, Warwickshire

Acting as the dedicated point of contact for our customers from the point of legal completion for up to 20 weeks, ensuring the successful execution of the Avant customer journey policy and the New Homes Ombudsmen regulations. Acti...

7 days ago seen See more...

Senior Strategic Evidence & Engagement Manager

Cancer Research Uk

Stratford, Worcestershire

£50000 - £54000 per annum

Driving the development of our early diagnosis, treatment and innovation content and resources for a range of health professional and health system audiences, making the most of what we know and have and ensuring key messages are...

4 weeks ago seen See more...

Engagement Manager

Experis

Telford, Shropshire

£519 per day

Delivery of end-to-end projects. Co-ordination and management of project team members. Management of all aspects of delivery including risks, issues, scope, cost and timeline. Regular progress and financial reporting. Strong Exper...

a month ago seen See more...

Strategy and Engagement Manager

The Gambling Commission

West Midlands, England

£43,139 per annum

Strategy and Engagement ManagerBirmingham, West Midlands (with hybrid working)The Benefits:- Salary of circa 43,139- Civil service pension, with an employer contribution rate of 27%- Flexible working- Hybrid working, specific gui...

a month ago seen See more...

Customer Warranty Quality Manager

Agratas

West Midlands, England

£60,000 - £80,000/annum

Lead the customer product warranty management function for all Agratas European Customers. Develop and maintain positive relationships with key customer quality management stakeholders. Disciplinary responsibility for customer qua...

4 weeks ago seen See more...

Customer care manager

P3 Search & Selection

Warwickshire, England

£28,000 per annum

This job is in Post code CV34 Warwick. Full time permanent position. 2 days working form home....

a month ago seen See more...

Customer Account Manager

James Recruitment

Warwickshire, England

£22,000 - £23,000 per annum, pro-rata

Raising support tickets to enable tracking and resolution of customer requests. Dealing with drivers on a day to day basis fast paced. Investigating and resolving customer complaints then closing support tickets. Maintaining a dat...

a month ago seen See more...

Customer Care Manager

P3 Search

Warwick, Warwickshire

£26,000 - £28,000/annum

We are looking for a Customer Care Manager in the CV34 Warwick.This job involves dealing with complex cases and requires a high level of empathy.The company is a well known insurance business.Permanent position.Full Time.Monday to...

a month ago seen See more...

Customer Service Manager

Culture Recruitment Ltd

Worcester, Worcestershire

£30,000 - £35,000 Annual

In this role, you will be instrumental in supervising and managing our Customer Service team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently. If you...

a month ago seen See more...

Assistant Customer Account Manager

Arden And Gem Commissioning Support Unit

Warwick, Warwickshire

£50,952 - £57,349 a year

As an Assistant Customer Account Manager (ACAM) you will be responsible for handling Customer Accounts across an assigned geography, working with a diverse group of customers, identifying key commercial opportunities and coordinat...

a month ago seen See more...

Customer Account Manager

Fresh People

Stratford-upon-Avon, Warwickshire

£40,000 - £60,000/annum

Work with procurement team to ensure you are achieving the most competitive costs for customers whilst driving trade opportunities beneficial to both our client and their customers. Unlock savings for customers by continually revi...

a month ago seen See more...

Customer Account Manager

Made Employment Ltd

Stratford-upon-Avon, Warwickshire

£25,500/annum Great Benefits Package

In performing this role there may also be a need to complete varied activity in relation to occupancy updates, metering issues, dispute registration and highlighting household vulnerability. This role will also involve liaising wi...

a month ago seen See more...

Customer Care Manager

P3 Search

Warwick, Warwickshire

We are looking for a Customer Care Manager in the CV34 Warwick. This job involves dealing with complex cases and requires a high level of empathy. The company is a well known insurance business....

a month ago seen See more...

Customer Relationship Manager

Oakwrights Ltd

Stretton Sugwas, Herefordshire

Planning, managing and delivering our Customer Relationship management strategy. Managing and maintaining our contracts process through to completion, both within HubSpot and DocuSign for OW and OCB. Building collaborative relatio...

a month ago seen See more...

Customer Retention and Account Growth Team Manager

Biffa Ltd

Chesterfield, Staffordshire

Competitive

Customer Retention and Account GrowthTeam Manager. Competitive Salary + Bonus Scheme . Barlborough (Office Based). Permanent / Full time (Monday to Friday). Sales Experience. Experience of leading a team. Strong leadership and pe...

a month ago seen See more...

Customer Account Manager

Acorn By Synergie

Oxford, Staffordshire

24000.00 - 27000.00 GBP Annual

25,000 - 27,000 per annum plus an on the job degree gained in work time. This is a great opportunity to join a successful team and become part of a highly successful organisation.About you: You will enjoy having conversations with...

2 months ago seen See more...

Customer Success Manager - Net Zero

Utility People

West Midlands, England

£30,000 - £35,000 per annum

Map, build and maintain strong relationships with your key customer portfolio. Develop a deep understanding of the customers business and align solutions. Design and deliver proposals and presentations for upselling and cross-sell...

2 months ago seen See more...

Customer Service Manager

Culture Recruitment

Worcester, Worcestershire

30000.00 - 35000.00 GBP Annual + TBC

We are seeking a dynamic Customer Service Team Leader to join our team and lead our Customer Service department towards excellence. In this role, you will be instrumental in supervising and managing our Customer Service team to en...

2 months ago seen See more...

Customer Insights Manager- Part Time

Stellantis &You

Coventry, West Midlands

£19,200 - £25,600 a year

12 Months FTC. Based at Pinley House, 2 Sunbeam Way, Coventry, CV3 1ND . Hybrid role requiring 1 day at Pinley House per week. Manage reporting and insights for daily, weekly, monthly analysis. Ensure quality and accuracy for deci...

2 months ago seen See more...

Customer Service and Sales Manager

Absolute Industrial Recruitment

Halesowen, West Midlands

£27,000/annum + Bonus Scheme

Supervising a team of dedicated Customer Service administrators to ensure they comply with company policies. Making improvements to the sales and revenue of the company. Monitor and review customer contact including calls, emails...

2 months ago seen See more...

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