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Customer Engagement Manager jobs in West Midlands

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CUSTOMER ENGAGEMENT MANAGER

Implement and sustain the Customer Engagement System including development of the strategic account plan and management of the various governance processes that ensures the overall experience of the customer and their customers ar...

CompanyUnipart Logistics
AddressNuneaton, Warwickshire
CategoryAdvertising & Marketing
Salary£55,000/annum
Job typePermanent
Date Posted 2 months ago See detail

Customer Engagement Manager

Unipart Logistics

Nuneaton, Warwickshire

£55,000/annum

Implement and sustain the Customer Engagement System including development of the strategic account plan and management of the various governance processes that ensures the overall experience of the customer and their customers ar...

2 months ago seen See more...

Customer Service Manager New

Dhl

Solihull, West Midlands

£38,000 a year

The Customer Service Manager is a pivotal position within the business and has significant communication and involvement with our customer and their suppliers to ensure customer satisfaction and KPI delivery. Reporting to the Seni...

just now seen See more...

Director of Customer Engagement New

Babington

West Midlands, England

£100,000 - £999,999 per annum

Develop and Implement Babingtons Customer Engagement strategy, to include new business opportunities, relationship management, marketing and bid activities owning the overall opportunity and sales pipeline for all programmes an...

14 hours ago seen See more...

Customer Service Manager New

Pertemps Tamworth

West Midlands, England

£35,000 per annum

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

4 hours ago seen See more...

Customer Success Manager New

Lica Scientific Ltd

Shropshire, England

Customer Success Manager 3 Month Contract Home based fully remote Immediate start needed Online interviews to be held 17th and 18th June We are seeking a Customer Success Manager for 3 months beginning immediately and concluding a...

15 hours ago seen See more...

Customer Service Manager New

Sf Recruitment

Staffordshire, England

- Identify opportunities to upsell or cross-sell services and solutions to existing clients, contributing to revenue growth. - Motivate the team and foster a competitive result driven environment that contributes to overall busine...

16 hours ago seen See more...

Assistant Customer Service Manager New

Kerry Collins Recruitment Ltd

West Midlands, England

£26,000 - £28,000 Annual

Calling candidates to discuss potential job opportunities. Writing and reviewing job adverts. Performing candidate searches and CV sifting. Building good candidate relationships. Assisting with candidate payroll queries. Liaising...

23 hours ago seen See more...

Customer Service Manager New

Vistry Group Plc

West Midlands, England

Competitive

ID:. Entity: Vistry. Region: Vistry Merseyside & Cheshire West. Department: Customer Service. Contract Type: Permanent - Full Time. Job Location: Developments across the region. Date Posted: 11.06.2024. Let's cut to the chase, wha...

23 hours ago seen See more...

Customer Service Manager New

Office Angels

Staffordshire, England

£33,000 - £37,000 Annual

Lead and oversee all aspects of the daily operations of the Member Services department. Manage and coach a small team of dedicated Member Service personnel. Provide outstanding member support through various channels, including em...

23 hours ago seen See more...

Customer Retention Manager

First Recruitment Group

Stoke-on-Trent, Staffordshire

Customer Retention & Contract Renewal ManagerLocation: Stoke-on-TrentNegotiable Salary and OTEPermanent, Hybrid Company & Role Overview: Customer Retention & Contract Renewal ManagerMy client stands at the forefront of the FTTP (...

3 days ago seen See more...

Customer Services Manager

Elite Personnel

Birmingham, West Midlands

Leading and managing a team of Customer Service Advisors. Recruit, train, and supervise customer service representatives. Set performance standards and evaluate team members performance. Develop and implement customer service pol...

4 days ago seen See more...

Business Manager - Communications & Engagement

United Christian Broadcasters Ltd

Stoke-on-Trent, Staffordshire

£22,950 per year

UCB is looking to appoint an Administration Officer to work as part of our well established and professional Supporter Care Team. This is on a fixed term for 12 months, with the possibility of extending.If you enjoy the variety of...

4 days ago seen See more...

Client Engagement & Sales Enablement Senior Manager - 12m FTC

Pwc

Birmingham, West Midlands

Competitive

Work with the Operations and Services Director to lead and shape the service delivery teams in the Delivery Hub. These include: Client Feedback .Tender Tracker .Sales Enablement . Client Feedback . Tender Tracker . Sales Enablemen...

4 days ago seen See more...

Customer Assistance Manager

Allianz

Birmingham, West Midlands

Have excellent communication skills which are essential when working in a shift environment. Complete PDP for your team, understand career ambitions and aspirations and assist with future development. Set SMART targets, spend time...

4 days ago seen See more...

Customer Insight Manager

Datatech

West Midlands, England

The Customer Insight Manager will use analytical methods to understand, test and predict customer and marketing profitability.Role responsibilities:- Manage data and analytics capabilities to drive full end to end customer journe...

5 days ago seen See more...

Training & Quality Manager - Customer Service

Echo

Walsall, West Midlands

£35,000/annum

Design and delivery of training material across the operation which incorporate a blended learning approach. Analysis of customer led metrics to identify improvements in the training cycle and improve results. Line management resp...

2 weeks ago seen See more...

Gas Turbine Lead Customer Account Manager

Graduate Planet

Warwick, Warwickshire

£40,000 - £45,000/annum Plus full benefits package

Act as a technical mentor/coach to all Customer Account Managers on their team. Manage activities of the Customer Account Manager team members and perform work with respect to the following: Understanding of internal procedures in...

2 weeks ago seen See more...

Customer Service Manager – Collection

Echo

Walsall, West Midlands

£30,000/annum

Motivating and driving high performance within your team to meet and exceed our contractual debt targets. Day to day management of our inbound / outbound Collections team within our busy contact centre. Motivate and develop a team...

2 weeks ago seen See more...

Customer Development Manager

Kloeckner Metals Uk

Dudley, West Midlands

£40,000 - £45,000/annum

Maximise selling opportunities and ensure targets are achieved. Pro-actively seek and pursue new business. Work with the current company sales strategies.. Identify credit worthy new customers. Ensure contact with customers and p...

2 weeks ago seen See more...

Customer Services Manager / Client Relationship Manager

Pace Recruitment

Walsall, West Midlands

£60,000 - £75,000/annum + Bonus + Perks + Progression

Ensure an exceptional client journey for ultra-high net worth individuals. Operate independently of operations and sales teams to maintain client focus. Keep operations and sales teams accountable to clients. Manage high-pressure...

2 weeks ago seen See more...

Customer Liaison Manager

Avant Homes

Coleshill, Warwickshire

Acting as the dedicated point of contact for our customers from the point of legal completion for up to 20 weeks, ensuring the successful execution of the Avant customer journey policy and the New Homes Ombudsmen regulations. Acti...

2 weeks ago seen See more...

Senior Strategic Evidence & Engagement Manager

Cancer Research Uk

Stratford, Worcestershire

£50000 - £54000 per annum

Driving the development of our early diagnosis, treatment and innovation content and resources for a range of health professional and health system audiences, making the most of what we know and have and ensuring key messages are...

a month ago seen See more...

Engagement Manager

Experis

Telford, Shropshire

£519 per day

Delivery of end-to-end projects. Co-ordination and management of project team members. Management of all aspects of delivery including risks, issues, scope, cost and timeline. Regular progress and financial reporting. Strong Exper...

2 months ago seen See more...

Strategy and Engagement Manager

The Gambling Commission

West Midlands, England

£43,139 per annum

Strategy and Engagement ManagerBirmingham, West Midlands (with hybrid working)The Benefits:- Salary of circa 43,139- Civil service pension, with an employer contribution rate of 27%- Flexible working- Hybrid working, specific gui...

2 months ago seen See more...

Customer Warranty Quality Manager

Agratas

West Midlands, England

£60,000 - £80,000/annum

Lead the customer product warranty management function for all Agratas European Customers. Develop and maintain positive relationships with key customer quality management stakeholders. Disciplinary responsibility for customer qua...

a month ago seen See more...

Customer care manager

P3 Search & Selection

Warwickshire, England

£28,000 per annum

This job is in Post code CV34 Warwick. Full time permanent position. 2 days working form home....

a month ago seen See more...

Customer Account Manager

James Recruitment

Warwickshire, England

£22,000 - £23,000 per annum, pro-rata

Raising support tickets to enable tracking and resolution of customer requests. Dealing with drivers on a day to day basis fast paced. Investigating and resolving customer complaints then closing support tickets. Maintaining a dat...

2 months ago seen See more...

Customer Care Manager

P3 Search

Warwick, Warwickshire

£26,000 - £28,000/annum

We are looking for a Customer Care Manager in the CV34 Warwick.This job involves dealing with complex cases and requires a high level of empathy.The company is a well known insurance business.Permanent position.Full Time.Monday to...

2 months ago seen See more...

Customer Service Manager

Culture Recruitment Ltd

Worcester, Worcestershire

£30,000 - £35,000 Annual

In this role, you will be instrumental in supervising and managing our Customer Service team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently. If you...

2 months ago seen See more...

Assistant Customer Account Manager

Arden And Gem Commissioning Support Unit

Warwick, Warwickshire

£50,952 - £57,349 a year

As an Assistant Customer Account Manager (ACAM) you will be responsible for handling Customer Accounts across an assigned geography, working with a diverse group of customers, identifying key commercial opportunities and coordinat...

2 months ago seen See more...

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