Customer Relation Manager jobs in West Midlands

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CUSTOMER SERVICE MANAGER

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

CompanyPertemps Tamworth
AddressWest Midlands, England
CategoryBanking
Salary£35,000 per annum
Job typePermanent, full-time
Date Posted 3 hours ago See detail

Customer Service Manager New

Pertemps Tamworth

West Midlands, England

£35,000 per annum

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

Customer Success Manager New

Lica Scientific Ltd

Shropshire, England

Customer Success Manager 3 Month Contract Home based fully remote Immediate start needed Online interviews to be held 17th and 18th June We are seeking a Customer Success Manager for 3 months beginning immediately and concluding a...

Customer Service Manager New

Sf Recruitment

Staffordshire, England

- Identify opportunities to upsell or cross-sell services and solutions to existing clients, contributing to revenue growth. - Motivate the team and foster a competitive result driven environment that contributes to overall busine...

Assistant Customer Service Manager New

Kerry Collins Recruitment Ltd

West Midlands, England

£26,000 - £28,000 Annual

Calling candidates to discuss potential job opportunities. Writing and reviewing job adverts. Performing candidate searches and CV sifting. Building good candidate relationships. Assisting with candidate payroll queries. Liaising...

Customer Service Manager New

Vistry Group Plc

West Midlands, England

Competitive

ID:. Entity: Vistry. Region: Vistry Merseyside & Cheshire West. Department: Customer Service. Contract Type: Permanent - Full Time. Job Location: Developments across the region. Date Posted: 11.06.2024. Let's cut to the chase, wha...

Customer Service Manager New

Office Angels

Staffordshire, England

£33,000 - £37,000 Annual

Lead and oversee all aspects of the daily operations of the Member Services department. Manage and coach a small team of dedicated Member Service personnel. Provide outstanding member support through various channels, including em...

Lead Contractor Relations Manager (Apply in minutes)

Smiths News

Swindon, Staffordshire

55000.00 GBP Annual

Youll drive the evolution of our self-employed delivery contractor model, ensuring compliance, efficiency, and continuous improvement.GBP55,000 - GBP60,000 per annum, plus GBP5,688 pa car allowance, bonus, and benefits. (Negotiabl...

Customer Retention Manager

First Recruitment Group

Stoke-on-Trent, Staffordshire

Customer Retention & Contract Renewal ManagerLocation: Stoke-on-TrentNegotiable Salary and OTEPermanent, Hybrid Company & Role Overview: Customer Retention & Contract Renewal ManagerMy client stands at the forefront of the FTTP (...

Customer Services Manager

Elite Personnel

Birmingham, West Midlands

Leading and managing a team of Customer Service Advisors. Recruit, train, and supervise customer service representatives. Set performance standards and evaluate team members performance. Develop and implement customer service pol...

Customer Assistance Manager

Allianz

Birmingham, West Midlands

Have excellent communication skills which are essential when working in a shift environment. Complete PDP for your team, understand career ambitions and aspirations and assist with future development. Set SMART targets, spend time...

Customer Insight Manager

Datatech

West Midlands, England

The Customer Insight Manager will use analytical methods to understand, test and predict customer and marketing profitability.Role responsibilities:- Manage data and analytics capabilities to drive full end to end customer journe...

Customer Relations Advisor

Search

Worcester, Worcestershire

£24,658/annum

Engaging with customers to ensure the right outcome. Cover cashier desks and carry out transactional activities on behalf of customers. Dealing with outbound and inbound calls. Booking reviews for customers. Provide support for vu...

Training & Quality Manager - Customer Service

Echo

Walsall, West Midlands

£35,000/annum

Design and delivery of training material across the operation which incorporate a blended learning approach. Analysis of customer led metrics to identify improvements in the training cycle and improve results. Line management resp...

Gas Turbine Lead Customer Account Manager

Graduate Planet

Warwick, Warwickshire

£40,000 - £45,000/annum Plus full benefits package

Act as a technical mentor/coach to all Customer Account Managers on their team. Manage activities of the Customer Account Manager team members and perform work with respect to the following: Understanding of internal procedures in...

Customer Service Manager – Collection

Echo

Walsall, West Midlands

£30,000/annum

Motivating and driving high performance within your team to meet and exceed our contractual debt targets. Day to day management of our inbound / outbound Collections team within our busy contact centre. Motivate and develop a team...

Customer Development Manager

Kloeckner Metals Uk

Dudley, West Midlands

£40,000 - £45,000/annum

Maximise selling opportunities and ensure targets are achieved. Pro-actively seek and pursue new business. Work with the current company sales strategies.. Identify credit worthy new customers. Ensure contact with customers and p...

Customer Services Manager / Client Relationship Manager

Pace Recruitment

Walsall, West Midlands

£60,000 - £75,000/annum + Bonus + Perks + Progression

Ensure an exceptional client journey for ultra-high net worth individuals. Operate independently of operations and sales teams to maintain client focus. Keep operations and sales teams accountable to clients. Manage high-pressure...

Customer Liaison Manager

Avant Homes

Coleshill, Warwickshire

Acting as the dedicated point of contact for our customers from the point of legal completion for up to 20 weeks, ensuring the successful execution of the Avant customer journey policy and the New Homes Ombudsmen regulations. Acti...

Sales and Customer Relations Associate

S.f. International Ltd

Birmingham, West Midlands

£11.44 - £12.44 an hour

Company pension. Free parking. On-site parking. Flexitime. Performance bonus. Describe a situation where you had to adapt to a fast-paced work environment. How did you manage your workload and priorities? What do you see as the mo...

Employee Relations Manager

Pwc

Birmingham, West Midlands

Competitive

Build effective stakeholder relationships with Los People Consultants and other people teams in order to offer Employee Relations advice to support their people plans. Responsible for the end to end management of complex disciplin...

Customer Relations Specialist

Tudor Employmet

Cannock, Staffordshire

£11.69 - 11.69 per hour

Self motivation. Work under your own initiative and as part of a team. Understand the need for process. Resilient. Telephone sales experience. Prior utilisation of a CRM. Proven experience in objection handling. Contractual Negoti...

Customer Warranty Quality Manager

Agratas

West Midlands, England

£60,000 - £80,000/annum

Lead the customer product warranty management function for all Agratas European Customers. Develop and maintain positive relationships with key customer quality management stakeholders. Disciplinary responsibility for customer qua...

Employee Relations Case Manager

James Andrews Recruitment Solutions

Birmingham, West Midlands

Competitive salary + Company car

Managing ER casework escalated from site HR Managers including grievances, absence, disciplinaries. Supporting external legal counsels in tribunals (if required). Running employment law updates with HR managers and upskilling them...

Customer care manager

P3 Search & Selection

Warwickshire, England

£28,000 per annum

This job is in Post code CV34 Warwick. Full time permanent position. 2 days working form home....

Employee Relations Case Manager

James Andrew Recruitment Solutions

West Midlands, England

Competitive salary

Managing ER casework escalated from site HR Managers including grievances, absence, disciplinaries. Supporting external legal counsels in tribunals (if required). Running employment law updates with HR managers and upskilling them...

Customer Account Manager

James Recruitment

Warwickshire, England

£22,000 - £23,000 per annum, pro-rata

Raising support tickets to enable tracking and resolution of customer requests. Dealing with drivers on a day to day basis fast paced. Investigating and resolving customer complaints then closing support tickets. Maintaining a dat...

Customer Care Manager

P3 Search

Warwick, Warwickshire

£26,000 - £28,000/annum

We are looking for a Customer Care Manager in the CV34 Warwick.This job involves dealing with complex cases and requires a high level of empathy.The company is a well known insurance business.Permanent position.Full Time.Monday to...

Customer Engagement Manager

Unipart Logistics

Nuneaton, Warwickshire

£55,000/annum

Implement and sustain the Customer Engagement System including development of the strategic account plan and management of the various governance processes that ensures the overall experience of the customer and their customers ar...

Customer Service Manager

Culture Recruitment Ltd

Worcester, Worcestershire

£30,000 - £35,000 Annual

In this role, you will be instrumental in supervising and managing our Customer Service team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently. If you...

Assistant Customer Account Manager

Arden And Gem Commissioning Support Unit

Warwick, Warwickshire

£50,952 - £57,349 a year

As an Assistant Customer Account Manager (ACAM) you will be responsible for handling Customer Accounts across an assigned geography, working with a diverse group of customers, identifying key commercial opportunities and coordinat...