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CUSTOMER CARE & RETENTION MANAGER

You will work closely with various teams to identify areas of improvement, implement effective processes, and ensure a high level of digital engagement. Your strong organisational skills enable you to thrive in a fast-paced enviro...

CompanyRobert Walters
AddressLancashire, England
CategoryAdvertising & Marketing
Salary£40,000 - £45,000 per annum
Job typePermanent, full-time
Date Posted a week ago See detail

Customer Care & Retention Manager

Robert Walters

Lancashire, England

£40,000 - £45,000 per annum

You will work closely with various teams to identify areas of improvement, implement effective processes, and ensure a high level of digital engagement. Your strong organisational skills enable you to thrive in a fast-paced enviro...

a week ago seen See more...

Customer Resolution Manager

West Kent Housing Association

Kent, England

£45,000 - £50,000 per annum

If you enjoy a challenge, like working in an energetic, fast-paced environment and are passionate about excellent customer service, wed love to hear from you. About Us At West Kent were passionate about the role a housing associ...

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Client Service/Customer Relationship Manager – HVAC experience beneficial

Team

London, England

£60,000/annum

Strong track record in service management or operations management. Experience managing a team of engineers. Excellent planning and resource allocation skills. Knowledge of the HVAC industry would be beneficial, namely air conditi...

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Customer Support Manager – £45,000+ – Derbyshire

Foresite Recruitment Limited

Derbyshire, England

Annual Bonus. Car or Car Allowance. Pension. Company Progression different departments, promotions. Assisting with the smooth running of the department and ensuring that purchasers receive customer care satisfaction in linewith...

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Customer Support Training and Performance Manager

Parkdean Resorts

Central Support

£35000.00

Lead and deliver coaching for live chat, voice, email, and ticketing.. Boost conversion rates, efficiency, and customer satisfaction.. Monitor and coach teams to achieve top results.. Identify and fill skills gaps with innovati...

a week ago seen

Customer Account Manager - Electrical/Cable Wholesale

Regional Recruitment Services

Dartford, Kent

Utilise available resources and tools to resolve customer complaints.Product/Service Knowledge: Develop a comprehensive understanding of the company's products.Order Processing: Assist customers with order placement, tracking, can...

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Customer Account Manager - Middlesborough

Regional Recruitment Services

Middlesbrough, North Yorkshire

Utilise available resources and tools to resolve customer complaints.Product/Service Knowledge: Develop a comprehensive understanding of the companys products.Order Processing: Assist customers with order placement, tracking, can...

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Omnichannel Strategy Manager

Park Street People

Uxbridge, Greater London

£45 - £49/hour

Develop and execute omnichannel marketing strategies to enhance brand presence and drive business growth. Collaborate with cross-functional teams to integrate digital and traditional marketing channels for a seamless customer expe...

2 weeks ago seen See more...

Real Estate Strategy Manager | Workplace Transformation

Jarvis King

Manchester, Greater Manchester

£58000 - £65000 per annum + Bonus, pension & exceptional benefits

Managing the occupancy of the office estate in the North region. Accountable for supporting the development and execution of the workplace strategic plan (Property workstream), encompassing c700 property vacations, consolidations,...

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Regulatory Affairs Systems & Strategy Manager

Novartis

London, England

Our Regulatory Operations Team is guided by our purpose: to reimagine medicineto improve and extend peoples lives. We are investing in new technologies and building specific therapeutic area and platform depth and capabilities...

2 weeks ago seen

Brand and Customer Manager, Oncology

Msd

London, Greater London

Lead development of operational plans and omnichannel campaigns, ensuring alignment with strategy and delivery against quarterly OKRs, strong KPIs and performance targets. Utilise our strategic planning process to develop a segmen...

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Senior Contractor Strategy Manager (Apply in minutes)

Smiths News

Swindon, Staffordshire

55000.00 GBP Annual

Youll drive the evolution of our self-employed delivery contractor model, ensuring compliance, efficiency, and continuous improvement.GBP55,000 - GBP60,000 per annum, plus GBP5,688 pa car allowance, bonus, and benefits. (Negotiabl...

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Strategy Manager

Birchley Consultancy Limited

Wolverhampton, West Midlands

Competitive

GBP45,000 - GBP55,000+ Pension+ Life Insurance+ Excellent flexible working hours pattern+ Industry leading holiday package+ Private Healthcare+ Excellent career progression opportunities Location:Easily commutable from Birmingham,...

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Strategy Manager

Birchley Consultancy Limited

Wolverhampton, West Midlands

£45,000 - £55,000/annum + Superb Package & Benefits

45,000 - 55,000+ Pension+ Life Insurance+ Excellent flexible working hours pattern+ Industry leading holiday package+ Private Healthcare+ Excellent career progression opportunitiesLocation:Easily commutable from Birmingham, Wolv...

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Transport Strategy Manager

The Oyster Partnership

Leicester, Leicestershire

£45 - £55/hour

6 month rolling tenure. Hybrid working, 1 day per week in the office....

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Customer Service Manager

Card Factory

Century House Brunel Road Wakefield 41 Industrial Estate, United Kingdom (Incl. Northern Ireland)

£39,000 + benefits package

Lead a team of 15 Customer Service advisors (and 5 seasonal temporary advisors), from scheduling through to training, effective 121s and ensuring the support of personal development plans. Form effective working relationships with...

a week ago seen

Customer Success Manager, iGaming

Paysafe

London, Greater London

Being open and honest.. Keeping focused.. Operating with Courage.. Pioneering the future.. At least three years of experience as a Customer Success Manager or in a similar role, with a proven track record of increasing customer sa...

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Customer Service Manager

Zachary Daniels

Liverpool, Merseyside

£30,000 - £35,000 Annual

Lead and manage a team of Customer Service representatives, providing coaching, training, and development opportunities to ensure excellent Customer Service delivery. Develop and implement Customer Service policies and standards....

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Customer Account Manager

Connections The Recruitment Specialists

Cheshire, England

£30,000 - £40,000 per annum

Customer Account Manager Role Manifesto Customer Account Manager required to join a rapidly growing South Manchester based financial services operation dealing with financingresidential, semi-commercial, and commercial properties...

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Customer services manager

Kenton Black Science & Engineering

Slough, Berkshire

£35,000 Annual

Client services manager Kenton Black is a recruitment partner to a scientific laboratory based in Slough who are looking for a client services/Customer services manager to join their team. Key Responsibilities:Respond to customer...

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Repairs Customer Service Manager

Critical Project Resourcing Ltd

London

We are looking for a Repairs Customer Service Manager on an interim basis to work with a Local Authority in North London. This is a 6 month placement and offers hybrid working. Job responsibilities include, but are not limited to:...

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CUSTOMER SERVICE MANAGER - PRESTON

Hays Specialist Recruitment Limited

Lancashire, England

£14.00 - £16.00 per hour

Managing a team of up to 15 heads. Meeting tight deadlines - hitting KPIs. Making outbound calls to internal and external stakeholders. Ensure the day-to-day running of the business is smooth. Excellent written and verbal communic...

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Customer Care Manager

Accomplish Today

South East

Take a lead role in the provision of the highest standards of customer service. Devise and deliver initiatives to improve the standard of customer service delivered across the business. Manage, respond to, and record customer comp...

a week ago seen

Senior Customer Service Manager

Reed Business Support

South East

£50,000 - £60,000 per annum

Location: South Oxfordshire (with travel to Leeds, Bradford, and internationally). Job Type: Full-time. Salary: 50k-60k annual salary. Lead and manage the daily operations of the Customer Service teams across various locations. Pr...

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CUSTOMER SERVICE MANAGER - BLACKPOOL

Hays Specialist Recruitment Limited

Lancashire, England

£14.00 - £16.00 per hour

Managing a team of up to 15 heads. Meeting tight deadlines - hitting KPIs. Making outbound calls to internal and external stakeholders. Ensure the day-to-day running of the business is smooth. Excellent written and verbal communic...

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CUSTOMER SERVICE MANAGER - BLACKBURN

Hays Specialist Recruitment Limited

Lancashire, England

£14.00 - £16.00 per hour

Managing a team of up to 15 heads. Meeting tight deadlines - hitting KPIs. Making outbound calls to internal and external stakeholders. Ensure the day-to-day running of the business is smooth. Excellent written and verbal communic...

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Sales Account Manager / Customer Success - Cloud CRM Tech. Hybrid

Recruitment Revolution

Salisbury, Wiltshire

60000.00 GBP Annual

Calling IT Sales, Tech Sales, CRM sales, SaaS Sales or even those looking to pivot out of Recruitment. In fact, calling all ambitious folk with min c1-3 years sales and or Account Management experience looking for their next caree...

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Customer Service Manager

Safer Hand Solutions Ltd

Stoke-on-Trent, Staffordshire

On Application

Oversee operational management of Client Service Desk and Client Compliance operations to promote effective service delivery to achieve agreed performance SLA's. To work collaboratively with the Client Account Manager and Customer...

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Customer Success Manager

The Candidate Ltd

Lancashire, England

Provide world-class service in handling and resolving customer inquiries. Collaborate with Sales, Accounting, Engineering, and Customer Support to address customer issues. Understand and confidently explain the platform's features...

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Customer service manager

Adecco

West Midlands, England

Salary negotiable

Our client, a successful organisation based near Sutton Coldfield, is seeking a motivated and dynamic Customer Service Manager to join their team on a full-time permanent basis. They are a company that values customer satisfaction...

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