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CUSTOMER SERVICE MANAGER

Set performance goals, conduct evaluations, and foster a positive team culture. Liaise with internal teams for complex issue resolution and clear client communication. Data Analysis and Reporting: Create a KPI dashboard to monitor...

CompanySf Recruitment
AddressWest Midlands, England
CategoryBanking
Job typeTemporary, full-time
Date Posted a week ago See detail

Customer Service Manager

Sf Recruitment

West Midlands, England

Set performance goals, conduct evaluations, and foster a positive team culture. Liaise with internal teams for complex issue resolution and clear client communication. Data Analysis and Reporting: Create a KPI dashboard to monitor...

Customer Service Manager

Hays Specialist Recruitment Limited

Manchester, Greater Manchester

£40,000 - £45,000 Annual

You will manage the customer relationships effectively and will also work well with the other representatives and support teams. You will be working for a well-established organisation that is widely recognised internationally, wi...

Customer Care Manager

Hays Specialist Recruitment Limited

Manchester, Greater Manchester

£40,000 - £45,000 Annual

Your new companyThis well-known and established organisation is seeking a Customer Care Manager to join their exciting team to help grow the business and help with their customer experience.Your new roleYou will be responsible for...

Customer Order Management Apprenticeship

Khipu Networks Ltd

Fleet, Hampshire

Competitive

Founded in 2005, KHIPU Networks' ethos has always been to work in partnership with customers, to understand their environments and challenges so that we can design and deploy 'Best-of-Breed' solutions that enable them to meet thei...

Customer & Communities Manager

Surrey County Council

Merrow, Surrey

£52,047 per annum

Leading on projects within the Customer Transformation Programme to ensure rapid delivery of the objectives. Working closely with Customer Transformation colleagues and our frontline Customer Service teams, to help understand and...

Customer Experience Manager

Reed Business Support

Norfolk, England

£250.00 per day, inc benefits

Our client is seeking extra a Customer Experience and Scheduling Consultant. This role is full time initially until September 2024 but expected to be extended until March 2025. The role would be having 3 direct reports who each ma...

Customer Experience Manager

Reed Business Support

Norfolk, England

£250.00 per day, inc benefits

Our client is seeking extra a Customer Experience and Scheduling Consultant. This role is full time initially until September 2024 but expected to be extended until March 2025. The role would be having 3 direct reports who each ma...

Customer Business Manager

Premier Foods

Homebased, GB

Full P&L responsibility to deliver budget. Supplier planning focused on driving growth through joint plans and excellent execution. Deliver performance reviews both internally and externally with focus on risk mitigation and op...

Manager - Customer Duty Team

Coventry Building Society

Coventry-Binley Business Park

Up to £38,000 (depending on experience)

Establishing and maintaining close working relationships with key stakeholders is important including managers and team members throughout Customer Service, Resource Planning and Insight, Marketing and IT. Being able to communic...

Customer Service Manager

Avery Healthcare

Aldridge, West Midlands

£11.60 per hour

Greeting people politely and professionally whether in person or by telephone.. Ensuring Front of House team answer the phone in line with Company policy.. Managing the process of show rounds and train staff team to manage to the...

Customer Service Manager (12 months FTC)

Business Of Fashion

London, Greater London

Customer Relationship Management: Actively develops strong working relationships with Strategic account contacts and senior Sales management to ensure positive ongoing partnerships identifying gaps in service and providing the dir...

Customer Service Manager (9 months FTC)

Business Of Fashion

London, Greater London

Customer Relationship Management: Actively develops strong working relationships with Strategic account contacts and senior Sales management to ensure positive ongoing partnerships identifying gaps in service and providing the dir...

Manager, Data & AI Strategy, Data & Analytics, Belfast

Ernst & Young Llp

Belfast, County Antrim

Competitive

Assist organisations define their vision and strategy for Data and AI and support them to execute this strategy effectively.. Support organisations as they scale their analytics capabilities, providing insights into the skills, ca...

Customer Service Manager - Construction

Randstad Construction And Property

Basingstoke, Hampshire

£40,000 - £60,000/annum Pension Health Car Allowance

The regional office is in Basingstoke and they work on developments of 50 to 200 units on both new builds as well as some social housing and smaller blocks of flats and apartments across the Dorset, Hampshire, Berkshire areas. You...

Customer Management Associate - Financial Services

Pwc

Bradford, West Yorkshire

Competitive

Receiving inbound telephony and email queries from customers, responding accordingly each time . Handling sensitive conversations with customers who may be vulnerable, identifying this appropriately . Some knowledge of financial s...

Customer Relation Manager/Day Duty Manager

Residential Management Group

London, England

£35,000 a year

Excellent people management and team working skills, with good delegation abilities. Ability to deliver clear and concise information both verbally and written. Strong attention to detail, time management, and the capacity to work...

Customer Service Manager

Dhl

Solihull, West Midlands

£38,000 a year

The Customer Service Manager is a pivotal position within the business and has significant communication and involvement with our customer and their suppliers to ensure customer satisfaction and KPI delivery. Reporting to the Seni...

Customer Service Manager

Pertemps Tamworth

West Midlands, England

£35,000 per annum

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

Customer Account Manager SAP expert needed

Office Angels

Kent, England

£28,000 - £30,000 per annum

Building strong customer relationships by providing support for assigned customers, to manage customer expectations and actively work with the Customer Care Team on customer intimacy and delivering superior customer experiences. D...

Strategy & Analytics Manager

Robert Half

South Glamorgan

Drive data governance initiatives to ensure data integrity and security. Develop and maintain a single source of truth for all data-related activities. Enhance BI reporting capabilities to support strategic decision-making. Lead t...

Customer & Market Insights Manager

Randstad Construction & Property

Berkshire, England

Salary negotiable

Lead strategic customer and Market Insights for the UK and Ireland Speciality & Rare Business Units. Provide decision support through market research, performance analysis, and competitive intelligence. Assist in short- and long-t...

Senior Customer Experience Manager

Barchester Healthcare

Surrey, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

Senior Customer Experience Manager

Barchester Healthcare

Lancashire, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

Senior Customer Experience Manager

Barchester Healthcare

West Yorkshire, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

Customer Order Management Apprenticeship

Khipu Networks Ltd

Hampshire, England

Competitive salary

Founded in 2005, KHIPU Networks ethos has always been to work in partnership with customers, to understand their environments and challenges so that we can design and deploy Best-of-Breed solutions that enable them to meet thei...

Customer Success Manager

Spec Recruitment

Avon, England

£30,000 - £38,000 per annum

Assist the consultants in growing and retaining a portfolio of customers, through identifying customers needs and opportunities to help. Onboarding new clients and setting up the platform based on their unique structure, challeng...

Associate - Portfolio Management & Strategy

Strand Hill Consulting

London, England

£70,000 - £85,000 per annum

Analyse and communicate asset, portfolio and business level performance to country heads, C-suite and investors. Collate and produce actionable data insights and strategic updates for multiple regions across the portfolio . Suppor...

Strategy Portfolio Manager

Surrey County Council

Surrey, England

£68,774 - £75,583 per annum

26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service. Option to buy up to 10 days of additional annual leave. An extensive Employee Assistance Programme (EAP)...

Customer Service Executive/Account Manager HYBRID

Office Angels

Kent, England

£15.00 - £16.00 per hour

Building strong relationships with business customers, providing a unparalleled level of service. Handling enquiries from internal and external customers. Providing a quick and efficient response to change requests. Creating debit...

Customer Experience Manager

Vermelo Rpo

London, England

Competitive salary

Provide SME knowledge to the business on Customer Experience measures, including NPS and CES. Collaborate with other CX Team colleagues to maintain survey question sets and design new surveys. Produce research briefs and discussio...