Deskside Support Engineer jobs in West Midlands

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IT SUPPORT ENGINEER

Provide technical support to end-users via phone, email, remote assistance, ensuring efficient resolution of customer issues and ensuring that a high level of customer service is provided. Handling escalated calls from tier 1 / fi...

CompanyHarvey Nash
AddressWest Midlands, England
CategoryCustomer Service
Salary£35,000 per annum, inc benefits
Job typePermanent, full-time
Date Posted just now See detail

IT Support Engineer New

Harvey Nash

West Midlands, England

£35,000 per annum, inc benefits

Provide technical support to end-users via phone, email, remote assistance, ensuring efficient resolution of customer issues and ensuring that a high level of customer service is provided. Handling escalated calls from tier 1 / fi...

1st Line Support Engineer New

Cloud & Infrastructure

Swindon, Staffordshire

170 per day Inside IR35. 1 month initial contract. 5 days on site in Swindon. Provide first-line technical support to users via phone, email, and in-person. Log and manage support tickets using the company's ticketing system. Tro...

IT Support Engineer New

Harvey Nash

Coventry, West Midlands

Up to £35000 per annum + benefits, bonus

Provide technical support to end-users via phone, email, remote assistance, ensuring efficient resolution of customer issues and ensuring that a high level of customer service is provided. Handling escalated calls from tier 1 / fi...

Technical Support Engineer (Robotics) New

Wynne Consulting Ltd

Coventry, West Midlands

Providing Technical Support on robots including offline simulations, practical demonstrations of technology and site programming to fulfil both customer and internal requirements. Develop, deliver and maintain technical training f...

IT Support Engineer - SLA, Support, ITIL New

Applause It

Wednesbury, West Midlands

£25000 - £35000

3+ years of enterprise-level systems support experience. . Microsoft Windows Server and Services Stack (RDS, Hybrid Exchange 2016, Active Directory, GPO, DHCP, DNS, File & Print) . Virtualisation (VMWare) . Backup and High Availab...

IT Support Engineer New

Applause It

Kidderminster, Worcestershire

£25000 - £35000

Provide remote support to resolve customer issues, acting as an escalation point for 1st and 2nd Line Engineers. Manage complex issues to resolution via telephone, email, and remote-control sessions. Diagnose and troubleshoot tech...

3rd Line Support Engineer New

Applause It

Kidderminster, Worcestershire

£25000 - £35000

Provide remote support for technical issues as an escalation point for 1st and 2nd Line Engineers. Take ownership of complex issues and provide technical support via telephone, email, and remote-control sessions. Manage requests v...

IT Support Consultant/Engineer New

The Speech Centre

Crowborough, Staffordshire

Competitive

Strong knowledge of server and operating systems. Practical knowledge of Active Directory and AD Online, Microsoft Exchange and Exchange Online, MS for Business Products, Azure Virtual Machine, SharePoint, and Google for Business...

Customer Support Engineer

Duval Associates

Birmingham, West Midlands

We are looking for a candidate with great technical aptitude & enthusiasm this could be in anything mechanical or IT related. You also need to have the ability to learn quickly, work on multiple things at once and work under pre...

IT Support Engineer - Birmingham

Circle Recruitment

West Midlands, England

£32,000 - £40,000 per annum

Excellent 2nd line IT support experience in Windows 10 and MS Office 365, Azure AD etc. Some basic 3rd line support experience in Windows Server at an admin level. Networking experience - patching, knowledge of DNS/DHCP, WAN, etc....

IT Support Engineer

Red King Resourcing

Warwickshire, England

£130.00 - £140.00 per day

Office 365. Exchange. Windows Operating Systems. Active Directory. Strong Customer Service skills....

Trainee IT Support Engineer

Career Change

Birmingham, West Midlands

The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. Guaranteed Job Placement At this point you will have fully completed our IT Support Traineeship an...

Senior IT Support Engineer

Adria Solutions Ltd

Birmingham, West Midlands

£40,000 - £60,000/annum

Manage internal IT, networking, and cloud-hosted services. Create and maintain systems architecture documentation. Ensure security of data, networks, and backup systems. Lead hardware and software upgrades. Troubleshoot and resolv...

1st Line Support Engineer

Xpert Recruitment Solutions

Stoke-on-Trent, Staffordshire

You will be responsible for being the initial point of contact for telephone enquiries from clients, to log tickets and collect information surrounding issues. Provide excellent customer service as you will be the voice of the com...

2ND LINE SDWAN SUPPORT ENGINEER -SOLIHULL/BRACKNELL

Project People

Solihull, West Midlands

Working knowledge and experience of network concepts and protocols. Ideally have knowledge of MS Service Center Support tool, Cisco SD-WAN, vManage, Live NX and Elastic monitoring tools. Thorough knowledge of network technologies...

IT Support / Engineer Software / Web Development - Warwickshire

Cloud & Infrastructure

Warwickshire, England

Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets. MS Applications, Cloud Azure, O365, Active Directory, SQL, Endpoint. Assist with Helpdesk, Ticket Management, Issue Escalation & Issu...

2nd Line Support Engineer

Fuel Recruitment Limited

Royal Leamington Spa, Warwickshire

£30,000 - £40,000/annum

Windows Server 2012-19, Exchange, Networking, Firewalls, VPN, Windows 10, Mac OSX. Experience of Cloud Services including Microsoft Azure, Office365, etc. MS Office, IT peripherals including printers, scanners and projectors. Know...

IT Support Engineer {MSP}

Ernest Gordon Recruitment Limited

Stourbridge, West Midlands

£25,000 - £30,000/annum + Progression + Training + Overtime + Car

Resolve incoming problems efficiently and effectively. Identify re-occurring problems and deliver a lasting solution. Traveling to client site and installing software. Rotating shifts weekly (week 1: 8:00 - 4:40, week 2: 9:00 - 5:...

BMS Support Engineer

Ideal Recruit Ltd

Birmingham, West Midlands

£37,000 - £48,000/annum

Undertake preventative maintenance and diagnostics on building control systems in accordance with the service level agreement between ourselves and our customers. Carry out small repairs & remedial works. Provide routine inspectio...

SCADA System Support Engineer

Telent Technology Services Limited

Warwick, Warwickshire

Maintaining an up to date application user interface by providing live deployments to the application. Proactively monitor the availability, performance, and security of a SCADA system. Addressing SCADA system issues either by res...

IT Project Engineer, IT Support (MSP)

Ernest Gordon Recruitment Limited

West Midlands, England

£35,000 - £45,000/annum Company Benefits

Installing, maintaining and supporting windows desktops. Windows servers and office software. Maximising network performance by monitoring performance and troubleshooting desktops. Managing devices and projects. Prior experience w...

IT Support Engineer

Elevate Technology Group Ltd

Hay Mills, West Midlands

£25,000 - £32,000/annum

Job Title: IT Support EngineerLocation: Birmingham, West MidlandsSalary: 25,000 - 32,000 PLUS 30 Days Holiday rising with service, Vendor Certifications / Qualifications, Private Pension, Private Healthcare, Pool CarsWe are cur...

Technical Support Engineer

Rise Executive Search & Recruitment Ltd

Willenhall, West Midlands

GCSE Maths and English (or equivalent). Probably ONC/HNC/BSc in Electrical engineering (or other electrical engineering qualification). Good working knowledge of Microsoft Office and data entry systems. Full clean driving licence....

Technical Support Engineer

In2-Av Recruitment

Warwickshire, England

£35,000 - £45,000/annum +Benefits

Engage with state-of-the-art technology. Test new tech and methods. Collaborate with specialists. Advance your skills through training. Enjoy diverse tasks. Education or equivalent IT/AV experience. 2+ years of tech troubleshootin...

Design Support Engineer

Proftech Talent

Tamworth, Staffordshire

£30,000 - £35,000/annum plus benefits

About the role: The main purpose of the job is to provide design and technical support as part of the Product Design team and provide external support to the sales teams and that of our customers Since our incorporation in 1989 we...

Technical Support Engineer

Hewett Recruitment

Halesowen, West Midlands

Competitive

Collaborate with Account Managers to deliver technical solutions and sales support to end-customers and distributors. Coordinate interaction between technical and commercial departments, as well as distributor services, to prepare...

Support Engineer - Fire Alarms

Universal Business Team

Lower Bullingham, Herefordshire

£40,000/annum

Providing 1st line technical support for the existing products, respond to customer and Engineers inquiries, troubleshoot technical issues, and provide appropriate solutions in a timely manner. Use diagnostic tools and knowledge b...

IT Support Engineer

Robert Half

Swindon, Staffordshire

32000.00 - 40000.00 GBP Annual

Manage all IT service requests through to resolution within agreed SLA. Provide 1st and 2nd line technical support either via phone, remote tooling, emails. Install and configure hardware and software. Operate and recommend contin...

Onsite Support Engineer

Academia

West Midlands, England

Competitive salary

Responding to and resolving technical queries from end users and VIPs. MDM administration. Desktop troubleshooting ( Windows and Apple Mac ). Ensuring Customer Documentation is kept up to date. Working with the team to identify an...

2nd Line Support Engineer (VIP Support)

Akkodis

Stoke-on-Trent, Staffordshire

£30,000 - £35,000/annum

Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and con...