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DIRECTOR OF CUSTOMER CONTACT

Develop and implement Customer Contact strategies. Align objectives with business goals. Identify improvement opportunities. Manage and lead customer service/sales contact teams. Oversee daily operations of contact centres. Implem...

CompanyCcr Recruitment Group
AddressTyne And Wear
CategoryCustomer Service
Salary£120,000 - £150,000 per annum
Job typePermanent, full-time
Date Posted a week ago See detail

Director of Customer Contact

Ccr Recruitment Group

Tyne And Wear

£120,000 - £150,000 per annum

Develop and implement Customer Contact strategies. Align objectives with business goals. Identify improvement opportunities. Manage and lead customer service/sales contact teams. Oversee daily operations of contact centres. Implem...

a week ago seen

Director of Customer Contact

Ccr Recruitment Group

Lanarkshire

£120,000 - £150,000 per annum

Develop and implement Customer Contact strategies. Align objectives with business goals. Identify improvement opportunities. Manage and lead customer service/sales contact teams. Oversee daily operations of contact centres. Implem...

a week ago seen

Director of Customer Contact

Ccr Recruitment Group

West Midlands, England

£120,000 - £150,000 per annum

Develop and implement Customer Contact strategies. Align objectives with business goals. Identify improvement opportunities. Manage and lead customer service/sales contact teams. Oversee daily operations of contact centres. Implem...

a week ago seen See more...

Director of Customer Contact

Ccr Recruitment Group

West Yorkshire, England

£120,000 - £150,000 per annum

Develop and implement Customer Contact strategies. Align objectives with business goals. Identify improvement opportunities. Manage and lead customer service/sales contact teams. Oversee daily operations of contact centres. Implem...

a week ago seen See more...

Director of Customer Contact

Ccr Recruitment Group

Lancashire, England

£120,000 - £150,000 per annum

Develop and implement Customer Contact strategies. Align objectives with business goals. Identify improvement opportunities. Manage and lead customer service/sales contact teams. Oversee daily operations of contact centres. Implem...

a week ago seen See more...

Director of Customer Contact

Ccr Recruitment Group

South East

£120,000 - £150,000 per annum

Develop and implement Customer Contact strategies. Align objectives with business goals. Identify improvement opportunities. Manage and lead customer service/sales contact teams. Oversee daily operations of contact centres. Implem...

a week ago seen

Customer Sales & RTM Director - Homeworking with travel

Molson Coors

Homeworking with travel

Competitive salary

Developing and implementing business strategies through the annual, project based and long-range business planning process. Efficient managing of the processes with goals to support Sales & ComEx function across EMEA & APAC to ach...

a week ago seen

Customer Success Consultant

Wenup

Remote

Pro rata £40,000 or equivalent hourly rate

Customer Interaction: Serve as the first port of call for customers inquiring about our services. Engage in consultative conversations to understand the specific needs of couples and provide detailed information about our service...

2 weeks ago seen

Recruitment and Customer Success Coordinator

Be.scot

Glasgow, Glasgow City

Manage a portfolio of clients including client engagement and progress updates. Shape recruitment strategies and best practices. Leverage and supporting our clients with the use of our Applicant Tracking System (ATS). Craft compel...

2 weeks ago seen See more...

Senior Customer Success Manager

Cloudm

Manchester, Greater Manchester

Private healthcare including dental and optical care. Company contributed pension (matched up to 5%). Unlimited paid holiday. Flexible working - we ask that you work during core hours (10-4) to help with collaboration, but outside...

2 weeks ago seen See more...

Customer Success Manager

Clearline Recruitment Ltd

West Sussex, England

Competitive

You'll play a vital role in the entire customer journey, making sure the experience is positive with both our products and services. You'll support the sales team throughout and work in tandem with them reporting into the Sales Di...

2 weeks ago seen See more...

Customer Success Manager

Spectrum It Recruitment

England

£45000 - £55000 per annum

Several years working in a software or technical environment within Customer Success. Strong understanding of the challenges and requirements for software implementation and adoption. Proven experience building and maintaining lon...

2 weeks ago seen

Commercial Intern Role (Product Marketing, Customer Success and Sales)

Future Anthem

London

Market Research and identifying new business opportunities. Sales Support with assisting in crafting and delivering compelling presentations. Team Collaboration to drive sales initiatives with various teams. Data Analysis to spot...

2 weeks ago seen See more...

Customer Success Executive

Reed

Gloucester, Gloucestershire

£26,000 - £28,000 Annual

Job Type: Full-time. Location: Quedgeley. Salary: Competitive. Provide high-quality case management service, ensuring all aftersales cases are acknowledged, responded to, and resolved within KPI standards. Develop and maintain str...

2 weeks ago seen See more...

Sales Account Manager / Customer Success - Cloud CRM Tech. Hybrid

Recruitmentrevolution.com

Salisbury, Wiltshire

In fact, calling all ambitious folk with min c1-3 years sales and or Account Management experience looking for their next career growth opportunity.We are the UKs leading Zoho CRM integrator and Premium Partner. With your enthusi...

2 weeks ago seen See more...

E-Commerce Customer Success Manager

Allianz

London, Greater London

Own customer relationship post contract signature (after successful handover from the sales team). Secure solution adoption and ramp up to maximize insurable turnover. Provide expertise to the customer with regards to best practic...

2 weeks ago seen See more...

Customer Success Coordinator

Recruitment Solutions Ltd

Bury, Greater Manchester

£24,000 - £25,000/annum

Obtain a thorough understanding of the business. Manage upwards of 600 existing customers. Develop relationships with new and existing customers. Be the main point of contact. Handle requests and inquiries in a timely manner. Liai...

2 weeks ago seen See more...

Executive Director, Customer Experience

The Stroke Association

National

Up to £120,000 dependent upon experience

Through our UK-wide services, systems influencing and funding of research, were supporting more people than ever to achieve their best possible recovery, and helping them to move on from just surviving a stroke, to finding their...

2 weeks ago seen

Director of Customer Services

Aspen People

Scotland

c£85,000 - £91,000 (pay award pending)

Lead and inspire a dedicated customer service team to deliver outstanding service. Develop and implement customer service strategies that align with our organizational goals and values. Monitor and analyse customer service metrics...

2 weeks ago seen

Service Director: Customer & Digital Services

Faerfield Limited

Cambridgeshire, England

up to £128,000

Future facing, faster, simpler, more intuitive, and accessible to all. Thats what we want our customer and Digital Services to achieve, for our residents and colleagues.To succeed, your leadership will matter more than your profe...

2 weeks ago seen See more...

Director Customer Operations - Toxicology

Abbott

Location United Kingdom - Abingdon

Set direction and strategy for the Customer Operations team whilst ensuring adherence to the companys ethics and compliance standards. Set (with finance) and manage the expense budget for the Customer Operations function and mana...

2 weeks ago seen

Customer Solutions Relationship Director

Speedy Services

Newton-Le-Willows, Merseyside

£70,000 to £80,000 per annum

MCIPS -3 years procurement and supply experience plus evidence of achievement of the following CIPS qualificationsDesirable:Previous hire industry experienceWhat we offer:Monthly cash car allowance or company carDiscretionary bon...

2 weeks ago seen See more...

Customer Success Manager

Twentyfour Recruitment Ltd

London, England

£45,000 - £50,000/annum

Develop and manage strong relationships with a large number of clients to understand their needs and challenges. Be the main point of contact and liaison between clients and internal teams. Take on new accounts, onboard and adopt...

3 weeks ago seen See more...

Customer Success Manager

Spectrum It Recruitment

Fleet, Hampshire

£55,000 - £60,000/annum

5+ year's experience of providing Customer Success ideally within a financial or software company. Excellent internal and external communication skills. Strong technical background. Excellent problem-solving skills including atten...

3 weeks ago seen See more...

Customer Success Manager

Cherry Professional

East Midlands

£40,000 - £55,000/annum

Customer Success Manager | 40,000 - 55,000 | East Midlands basedOption of Remote Working | Monday - Friday | Permanent | Fintech CompanyThe successful candidate with have knowledge of Consumer Finance and excellent Customer Serv...

3 weeks ago seen See more...

Customer Success Manager

Gem Partnership

Newcastle upon Tyne, Tyne and Wear

£35,000 - £40,000/annum plus bonus of £5-£10k

Package: 35-40k base, + 5-10k bonusLocation: North East HQ hybrid, flexible to candidates out of region on a remote basisBenefits: incl 30 days holiday inc stats, pension, healthcareThe Role:Our client is a leading SaaS provid...

3 weeks ago seen See more...

Customer Success Manager

Cbre Central Functions

London, England

Understand customers' business objectives, KPIs, and success metrics to effectively develop success plans that drive engagement, product adoption, retention, and growth. Build and foster unbreakable customer relationships and serv...

3 weeks ago seen See more...

Customer Success Executive

Global Water Intelligence

Oxford, Oxfordshire

We are global: Our market is totally international, and we need to reflect that. We travel a lot and around 40% of our staff don't come from the UK. We work for each other: We do work hard, but not out of fear or greed. It is beca...

3 weeks ago seen See more...

Customer Success Agent

Snap-On Holdings Uk Ltd

King's Lynn, Norfolk

Competitive

25 days holiday per annum (plus bank holidays). Free Parking. Up to 7% matched pension contribution. Membership of our Associate Purchase Scheme- Associates of the Company can save up to 40% on our products. Plus the standard indu...

a month ago seen See more...

VP Customer Success and Delivery

Page Executive

London, Greater London

£150000 - £170000 per annum + + Bonus

Leading and managing the customer operations and Delivery teams to ensure successful delivery of products and services, along with ongoing customer support. Overseeing the implementation of new projects to customers. Developing st...

a month ago seen

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