Full-time Complaint Officer jobs

Now available 47 results are consistent

Sort by:relevance - date

COMPLAINTS OFFICER

Investigate and resolve complaints in accordance with the Social Services Act 2017, the Children Act 2004, and the Care Act 2014. Collaborate with stakeholders to gather relevant information and evidence for complaint investigatio...

CompanyAdecco
AddressEaling, Greater London
CategoryCustomer Service
Salary£19.50 - £25.22/hour Umbrella, PAYE, Holiday, Pensions Scheme
Job typeContract, Temporary
Date Posted 15 hours ago See detail

Complaints Officer New

Adecco

Ealing, Greater London

£19.50 - £25.22/hour Umbrella, PAYE, Holiday, Pensions Scheme

Investigate and resolve complaints in accordance with the Social Services Act 2017, the Children Act 2004, and the Care Act 2014. Collaborate with stakeholders to gather relevant information and evidence for complaint investigatio...

Complaints Officer

Novax Recruitment

London, England

£19.00 per hour

Experience in resolving complaints effectively. Proficiency in letter writing. Experience in completing various administrative tasks related to complaint management. Previous experience of delivering exceptional customer service i...

Compliance and Complaints Officer

Financial Services

Stockport, Greater Manchester

£ 28000 - £ 35000 / Year

Responsibilities:Investigate and resolve customer complaints, ensuring timely and fair outcomes.Collaborate with various teams within the organisation to identify and rectify compliance issues.Conduct regular compliance reviews to...

Complaints Officer

Oxby And Parke Recruitment

Buckinghamshire, England

Ensure that all complaints received are correctly identified, logged, acknowledged, and responded to within FCA regulatory timelines. Draft complaint responses to customers. Liaise with internal departments and provide support, gu...

Complaints Officer

Adecco

South East

£19.50 - £25.22 per hour

Investigate and resolve complaints in accordance with the Social Services Act 2017, the Children Act 2004, and the Care Act 2014. Collaborate with stakeholders to gather relevant information and evidence for complaint investigatio...

Senior Homes Complaints Officer

Blue Octopus Recruitment Ltd

Homeworking

£41,000 per annum + Car Allowance

Have significant experience of complaint handling in social housing, including investigating and responding to complex stage two cases. Demonstrate an understanding of repair obligations for social housing providers, Housing Healt...

Complaints Officer

Michael Page Property & Construction

North West

£33,000 - £34,000 per annum

Manage and respond to all complaints in a timely and professional manner. Work closely with other departments to resolve issues and improve services. Log and track all complaints to ensure transparency and accountability. Develop...

Compliance and Complaints Officer

Adecco

Cheshire, England

Competitive

Competitive salary. Opportunity for career growth and development. Friendly and supportive work environment. Training and professional development programmes. Good work-life balance. Exciting challenges and opportunities. Undertak...

Compliance and Complaints Officer

Adecco

Cheshire, England

£28,000 - £35,000 per annum

Join a leading financial services organisation as a Compliance and Complaints Officer and make a real difference in the lives of their customers. With their commitment to excellence and high ethical standards, they are dedicated t...

Customer Complaints Officer

Blue Octopus Recruitment Ltd

Homeworking

£29,000 per annum

Have proven customer service experience. Have an understanding of managing complaints in social housing and knowledge of the Housing Ombudsman Service. Have experience of safeguarding and managing cases involving people who may ha...

Complaints Officer

Nhbc

Milton Keynes, Buckinghamshire

£26,000 - £30,000/annum 6% Bonus

27 days annual leave (plus bank holidays) and a holiday purchase scheme. Generous pension scheme, with an employer contribution of up to 10.5%. Life Assurance (x4 salary). Subsidised private medical insurance. Cycle to Work scheme...

Complaints & Correspondence Officer

Service Care Solutions Ltd

Lewisham, Greater London

£18 - £19 per hour

The responsibility for the Repairs Service complaints performance ensuring we meet our KPI's. To provide and promote a professional and good quality service to both internal and external customers. To deal with all Repair Service...

Complaints Resolution Officer

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience of working in a customer focused environment with a track record of delivering excellent customer service. Experience handling complaints. Proven experience of problem solving and effective decision making in com...

Housing Complaints Officer - Repairs

Adecco

Croydon, Greater London

£19.95 - £26/hour Umbrella, PAYE, Holiday, Pensions Scheme

Complaints Officer - Repairs. Public Sector - Local Government. Temporary Role - 3 - 6 months, possible extension. Full Time - Monday to Friday, 36 hours per week. 19.95 per hour PAYE / 25.72 per hour Umbrella. Hybrid Working -...

Complaints Officer - Repairs

Adecco

Surrey, England

£19.95 - £25.72 per hour

Complaints Officer - Repairs. Public Sector - Local Government. Temporary Role - 3 - 6 months, possible extension. Full Time - Monday to Friday, 36 hours per week. 19.95 per hour PAYE / 25.72 per hour Umbrella. Hybrid Working -...

Complaints Officer

Service Care Solutions - Housing

Merseyside, England

£21.05 per hour

Handle and resolve customer complaints in a professional and timely manner. Investigate complaints thoroughly and provide appropriate solutions. Ensure all complaints are logged and tracked accurately. Provide regular reports on c...

Interim Complaints Officer

Michael Page Property & Construction

Merseyside, England

£18.00 - £23.00 per hour

Manage and resolve customer complaints in a professional and timely manner. Ensure all customer interactions are documented and stored appropriately. Work collaboratively with the property team to address underlying issues leading...

SEND Complaints Officer

Remedy Recruitment Group

West Midlands, England

£20.85 per hour

Undertake Stage 1 Complaints investigations and responses in respect of SEND Services. To track complaints through the Complaints Procedure - producing key data analysis/performance information reports. To identify and present qua...

SEND Complaints Officer

Service Care Solutions - Social Work

Worcestershire, England

£20.00 per hour

Undertake Stage 1 Complaints investigations and responses in respect of SEND Services. Track complaints through the Complaints Procedure producing key data analysis/performance information reports. Identify and present qualitative...

SEND Complaints Officer

Ackerman Pierce

Worcestershire, England

£16.67 - £20.85 per hour

Conduct thorough Stage 1 investigations independently and produce detailed written responses. Track and analyze complaints, producing insightful performance reports. Identify key themes from complaints and collaborate with SEND Se...

Customer Complaints Officer

Hamilton Woods

West Yorkshire, England

£33,000 per annum

Supporting teams with complaints. Ensuring thorough and consistent investigations into complaints. Providing formal written responses. Providing clear and ongoing communication with tenants, MPs and stakeholders surrounding the co...

Complaints Officer

Workshop Recruitment

Hampshire, England

£15.00 per hour

Become a customer experience expert and brand ambassador, providing the highest standard of customer service. Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and i...

Complaints Officer

Reed Business Support

Hampshire, England

£13.00 - £13.50 per hour, inc benefits

Serve as a customer experience expert and brand ambassador. Act as the first point of contact for customers, acknowledging complaints and informing them of the next steps. Investigate complaints thoroughly and impartially to reach...

Approved Driving Instructor Complaints Officer

Government Recruitment Service

Newcastle-upon-Tyne

£23,847 per year

Drafting replies to customer/ADI complaints and enquiries; making effective decisions and taking any appropriate action. Ensuring the message, quality of the response is correct while managing the needs and expectations of the cus...

Complaints Officer - Repairs

Adecco

Croydon, Greater London

£19.95 - £25.72/hour Umbrella Pay / Holiday Pay / Pension Scheme

Complaints Officer - Repairs. Public Sector - Local Government. Temporary Role - 3 - 6 months, possible extension. Full Time - Monday to Friday, 36 hours per week. 19.95 per hour PAYE / 25.72 per hour Umbrella. Hybrid Working -...

Senior Complaints Officer

Novax Recruitment Ltd

London, England

Competitive

Main Responsibilities: Serve as the primary point of contact for residents raising complaints or enquiries, offering frontline housing information and advice. Coordinate information within the Housing Team to ensure comprehensive...

Complaints Officer

Service Care Solutions

London, England

Competitive

The responsibility for the Repairs Service complaints performance ensuring we meet KPI's. To provide and promote a professional and good quality service to both internal and external customers. To deal with all Repair Service focu...

Senior Complaints Officer

Workshop Recruitment

Eastleigh, Devon

32700.00 - 32700.00 GBP Annual + GBP32700 per annum

Become a customer experience expert and brand ambassador, providing the highest standard of customer service. Conduct investigations into escalated complaints and reach an outcome based on the merits of each case, managing risk to...

Complaints Officer

Nhbc

Buckinghamshire, England

£26,000 - £30,000 per annum

27 days annual leave (plus bank holidays) and a holiday purchase scheme. Generous pension scheme, with an employer contribution of up to 10.5%. Life Assurance (x4 salary). Subsidised private medical insurance. Cycle to Work scheme...

Complaints Officer

Hartley Resourcing

Hampshire, England

£13.00 - £13.90 per hour

Being the first point of contact for customer concerns, ensuring that issues are identified and are fed back to the appropriate department. Respond quickly and effectively to customer queries. Dealing with answering both telephone...