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HEAD OF CUSTOMER SUPPORT OPERATIONS

The Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of service and 1st line tech support teams in what is a thriving, professional environm...

CompanyCactus Search
AddressUnited Kingdom
CategoryBanking
Salary£60,000 - £65,000/annum
Job typePermanent
Date Posted 6 days ago See detail

Head of Customer Support Operations

Cactus Search

United Kingdom

£60,000 - £65,000/annum

The Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of service and 1st line tech support teams in what is a thriving, professional environm...

6 days ago seen

Head of Customer Service

Boden Group

London, England

£66,000/annum

One of the largest family-owned construction, development and property service providers in the UK. Based at a prestigious office building in London. Ensuring that Customer Service delivery is continuously improved in ways that me...

6 days ago seen See more...

Head of Customer Experience

Connolly Ltd

Wigan, Greater Manchester

Competitive salary, depending on experience. Company car allowance and mobile phone. Pension scheme. 28 days annual leave including statutory bank holidays. Opportunity to work in a company with a great team spirit. On site gym. L...

6 days ago seen See more...

Head of Customer Service

Brite Recruitment

Cardiff, Wales

£60,000 - £70,000/annum

Responsible for performance and maintenance of the Customer Service activities. Responsible for delivering SLA and quality targets through an omnichannel approach. Running teams in all Geographical locations. Leading continuous im...

2 weeks ago seen See more...

Head of Customer Experience and Operations

Hays Specialist Recruitment

London, Greater London

£60,000.0 to £75,000.0 per year

Lead the Guest Experience teams to deliver exceptional front of house and retail services. Collaborate with internal and external partners to achieve and surpass sales targets and KPIs. Unify brand management across all guest touc...

3 weeks ago seen See more...

Head of Customer Services

Albyn Group

Invergordon, Highland

£66,968 - £69,895 per year grade b3-b1 of the albyn group pay scale

Albyn Housing Society has a fantastic opportunity for an inspirational leader to join our passionate and dedicated organisation as Head of Customer Services.We have many aspirations and ambitions to continually improve our service...

3 weeks ago seen See more...

Head of Customer Support

Cambridge University Press & Assessment

Cambridge, Cambridgeshire

£57,100 - £68,100

Leading a team of Customer Support staff at various levels, including other managers, providing 24/7 1stline and technical support for IELTS. Utilizing data analytics and performance metrics to plan staffing, ensuring seamless se...

3 weeks ago seen See more...

Head of Customer Experience & Insight (Social Housing)

Networx Recruitment

Hemel Hempstead, Hertfordshire

Salary £75,000 Per Annum Plus Benefits

You will effectively provide analysis and insights of internal and external customer data sources. To support and demonstrate the delivery of an efficient, effective, and responsive service to our customers, getting it right first...

3 weeks ago seen See more...

Head Of Marketing, Business Development + Customer Experience - Tourism Attraction

Aspire Recruitment

Prescot, Merseyside

£50,000 - £60,000/annum

Lead a team comprising a Marketing Manager, Digital Marketing Executive, and Graphic Designer, and collaborate with a Marketing Manager at another location. Work closely with the GM and CEO to develop and execute a comprehensive m...

5 days ago seen See more...

Head of Brokerage - Waste Management New

Enva England Ltd

Bilsthorpe, Nottinghamshire

£70,000 - £85,000/annum Competitive + Benefits

Head of Brokerage - Waste ManagementLocation: Bilsthorpe, Newark, NG22 8UA, UKSalary: Competitive + BenefitsContract: Permanent, Full TimeBenefits: A competitive salary in a growing company committed to our people. 33 days holid...

just now seen See more...

Customer Care Sales Manager New

Jbt Corporation

Nationwide

Primary contact for customers in the EMENA region, providing technical assistance, troubleshooting, and resolving any issues or concerns. Develop an understanding of our products, technologies, and solutions. Collaborate with JBT...

just now seen

Head Small Animal Vet New

Foss Talent

Leicester, Leicestershire

£65,000 - £85,000/annum

Hours: Four-day week with time for administration built into the schedule. Participation in an equally shared out-of-hours rota, maximum 1:5 (currently 1:10). Monday off after on-call duty, with a three-day weekend following on-ca...

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Head of ESG New

Refresco

Kegworth, Leicestershire

Creating a safe and great place to work. Reducing carbon emissions in our own operations and supply chains. Sustainable packaging. Water protection & efficiency. Reducing waste. Promoting responsible business practices along the v...

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Head of Customer, Payments & Scheme

Lloyds Banking Group

Chester, Cheshire

Competitive

Champion a customer-centric approach, ensuring that our customers are at the heart of everything we do.. Drive our mobile-first agenda, crafting a seamless and coherent experience across the customer lifecycle.. Bring design think...

4 weeks ago seen See more...

Head of Customer Service and Transformation

Clearwater People Solutions Ltd

Surrey, England

£750.00 - £800.00 per day

Lead the establishment and operationalisation of a new Customer Experience Hub, collaborating to engage the workforce in co-designing customer experience initiatives and optimising systems for self-service while ensuring personali...

4 weeks ago seen See more...

Head of Customer Excellence and Service Delivery

Pure Resourcing Solutions

Cambridgeshire, England

Competitive salary

This exciting new role of Head ofCustomer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), inc...

4 weeks ago seen See more...

Head of Customer Excellence and Service Delivery

Pure Resourcing Solutions

Cambridge, Scottish Borders

£65000 - £75000 per annum

This exciting new role of Head ofCustomer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), inc...

4 weeks ago seen See more...

Head of Customer Service and Transformation

Clearwater People Solutions Ltd

Weybridge, Surrey

£750.00 - £800.00 per day

Lead the establishment and operationalisation of a new Customer Experience Hub, collaborating to engage the workforce in co-designing customer experience initiatives and optimising systems for self-service while ensuring personali...

a month ago seen See more...

Head of Customer Operations Excellence

Abbott

Location United Kingdom - Abingdon

Provide strong leadership that motivates and engages the team, aligning their efforts to deliver against the Customer Operations goals and objectives. Line manage, and develop cross trained / multi-skilled Customer Operations te...

a month ago seen See more...

Head of Customer Service

Brite Recruitment

Wales

£60,000 to £70,000 per year

Additional benefits include private medical and multiple training opportunities to develop and grow within the company. There are employee discounts, free on-site parking, a cycle to work scheme, a company pension and casual dress...

a month ago seen See more...

Head of Customer Service

Brite Recruitment Ltd

South Glamorgan

£60,000 - £70,000 per annum

Responsible for performance and maintenance of the Customer Service activities. Responsible for delivering SLA and quality targets through an omnichannel approach. Running teams in all Geographical locations. Leading continuous im...

a month ago seen See more...

Head of Customer Solutions - Everyday Banking

Lloyds Banking Group

London, England

Customer Centric - Promoting value of Customer outcomes with team and peers and ensuring work efforts achieve these. Anticipating customers' needs and using customer insights to present targeted, integrated, and outcome-focused so...

a month ago seen See more...

Head of Customer Service

Cca Recruitment Group

Kilmarnock, East Ayrshire

£55,000/annum DOE + bonus + benefits

Manage Team Leaders by setting objectives, creating, and maintaining development plans and monitoring performance against agreed targets and standards. Successful delivery of business objectives through KPI's. Completion of effect...

a month ago seen See more...

Head of Customer Service

Spy Alarms

Kent, England

£45,000 - £50,000 per annum

Team Leadership: Day to day Leading and managing a select team of Service Managers, ensuring they are motivated, trained, and equipped to deliver exceptional service to customers. Setting Service Standards: Establishing and mainta...

a month ago seen See more...

Tusker Head of Customer Experience - Watford

Lloyds Banking Group

Watford Croxley Green Business Park, United Kingdom

Competitive

JOB TITLE: Head of Customer Experience. SALARY: 80,206-94,360. LOCATION(S): Watford. HOURS: Full-time. WORKING PATTERN: Our work style is hybrid, which involves spending at least two days, or 40% of your time, at our Watford sit...

a month ago seen See more...

Head of Customer Connections PCA and Savings - Everyday Banking

Lloyds Banking Group

London, Greater London

Competitive

Deliver the customer volume targets based on a deep understanding of Customer behaviours and drivers of Customer activity to improve customer conversion, funnel improvement, activation, engagement and retention. Deliver the commer...

a month ago seen See more...

Head of Customer Solutions - Everyday Banking

Lloyds Banking Group

London, Greater London

Competitive

Customer Centric - Promoting value of Customer outcomes with team and peers and ensuring work efforts achieve these. Anticipating customers' needs and using customer insights to present targeted, integrated, and outcome-focused so...

a month ago seen See more...

Head of Customer Interactions (x2 positions)

Lloyds Banking Group

Bristol, Bristol

Competitive

Ensure new Personalised Experience Communication capabilities are demonstrated across interactions. . Work collaboratively across CCO alongside a range of external partners to continuously optimise Customer Interactions. Whilst le...

2 months ago seen See more...

Head of Customer Service - Heathrow Airport

Swissport International Ag

London, England

Assures all employees comply with company rules and procedures and other authority requirements like Health and Safety guidelines To ensure that all people management practices, procedures and processes are implemented consistentl...

2 months ago seen See more...

Head of Customer Resolutions, Training and Technical Services

Pension Protection Fund

Croydon, Greater London

£80,000 - £90,000/annum plus Civil Service Pension

Head of Customer Resolutions, Training and Technical ServicesLocation:Croydon office location with Hybrid workingSalary:80,000 to 90,000 per annum plus Civil Service PensionContract Type:PermanentPosition type:Full Time...

2 months ago seen See more...

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What companies are hiring for Head Of Customer jobs?

The top companies hiring now for Head Of Customer jobs are Michael Page, Barchester Healthcare, Lloyds Banking Group, Rise Technical Recruitment Limited, HSBC, WEBRECRUIT, Nottingham Community Housing Association, rthirteen recruitment, Ambient Support, Michael Page Retail, Better Placed Limited,

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