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It Helpdesk jobs

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IT HELPDESK ENGINEER

Respond to user inquiries and provide technical support through various channels such as phone, email, or chat. Resolve problems by applying known solutions or escalating more complex issues to higher-level support. Investigating...

CompanyFlotek
AddressMid Glamorgan
CategoryCustomer Service
Salary£24,000 - £30,000 per annum
Job typePermanent, full-time
Date Posted just now See detail

IT Helpdesk Engineer New

Flotek

Mid Glamorgan

£24,000 - £30,000 per annum

Respond to user inquiries and provide technical support through various channels such as phone, email, or chat. Resolve problems by applying known solutions or escalating more complex issues to higher-level support. Investigating...

just now seen

IT Helpdesk Engineer - GBP 30000 New

Nextech Group Ltd

Newcastle, Down

30000.00 GBP Annual

This role involves managing the entire ticket life cycle, acting as the primary point of contact for new and existing tickets, and ensuring timely and effective resolution of support issues. You will work remotely and be required...

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IT Helpdesk Apprentice

Qa Ltd

Avon, England

£16,500 per annum

Act as first point of contact for incoming calls, messages and emails to the helpdesk for our clients who need technical assistance and ensure that the customer experience is excellent. Communicate effectively with all levels of s...

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IT Helpdesk Technician

Futures Manufacturing

West Yorkshire, England

£30,000 - £35,000 per annum

Provide 1stLine Support to employees, resolving hardware and software issues. Manage Support Tickets monitor progress, maintain communication with users. Ensure a timely response is provided. Work within agreed Service Levels a...

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IT Helpdesk Team Lead

Vanrath It

Belfast, County Antrim

£25,000 - £35,000

Provide guidance and act an an escalation point for the team. Ensure SLA's are resolved promptly. Provide on-site and remote IT support. Coordinate field engineers and ensure they have required resources to complete their duties....

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IT Helpdesk

Tulip Recruitment

County Antrim, Northern Ireland

£15.00 per hour

You will have previous experience within a similar role or have a passion for IT/computer systems, eg you have built / rebuilt computers or have a real interest in or understanding of IT and technical jargon. The calls will cover...

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IT Helpdesk Analyst

Right Now Recruitment

Surrey, England

£25,000 - £27,000 per annum

External IT Support. 2nd line support for external customers. Adhering to the ITIL standards. Resolving software incidents in line with KPIs. Provide remote desktop support. Ensure support request 'tickets' are opened, updated and...

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IT Helpdesk

Reed

County Antrim, Northern Ireland

£15.00 per hour, inc benefits

Service Desk Analyst Newtownabbey Temporary - 15.00 Per Hour 15th July start As the first point of contact for clients with technical queries, this is the perfect opportunity for someone looking to kickstart their career in...

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IT Helpdesk Engineer Apprentice

Qa Ltd

Tyne And Wear

£14,000 per annum

The apprenticeship will last 12 18 months and would be a combination of 20% classroom and 80% on the job training from our office in Team Valley, Gateshead.. You will be paid 14,000 per year whilst in your apprenticeship; if y...

5 days ago seen

1st/2nd Line - IT Helpdesk Engineer

Zero Surplus

Cambridgeshire, England

£25,000 - £30,000 per annum

Are you looking to either work from the comfort of your home (with occasional trips to the office in Cambridge) or an generous hybrid arrangement, and for a company that genuinely makes you feel part of the team?If so, we have the...

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IT Helpdesk Technician

Brockenhurst College

Hampshire, England

£22,071 - £22,429 per annum

To help log requests for support and fault notification into our Helpdesk system. To routinely, monitor overdue support calls in the helpdesk system and where necessary chase the assigned technician for an update. To help with ord...

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IT Helpdesk Analyst | Michael Page Technology

Michael Page Technology

Aberdeenshire, Scotland

Ensuring the highest level of service either via the Ticket System, Phone or Email to users with their IT related issues. Knowledge of Windows 10, Microsoft 365 and Apple IOS is essential. Diagnosing hardware and software issues t...

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IT Helpdesk

Reed Specialist Recruitment

County Antrim, Northern Ireland

£25,000 - £35,000

Due to an increase in projects we require 20 x service desk analysts to join the already successful IT team for an initial period of 3 months with the chance to be extended or made permanent. As the first point of contact for clie...

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IT Helpdesk Analyst

Michael Page Technology

Aberdeenshire, Scotland

24000.00 - 25000.00 GBP Annual + Excellent Company Benefits

Ensuring the highest level of service either via the Ticket System, Phone or Email to users with their IT related issues. Knowledge of Windows 10, Microsoft 365 and Apple IOS is essential. Diagnosing hardware and software issues t...

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Trainee IT Helpdesk Assistant

Candidate Source

Bracknell, Berkshire

£19,000 - £22,000/annum

To be the first point of contact for staff seeking IT support over the telephone and email. Logging all IT support requests, documenting actions taken and escalating internally or external were appropriate. To liaise with third pa...

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IT Helpdesk

Round Peg Solutions

Farnborough, Hampshire

£40,000 - £45,000/annum + benefits

Servicedesk support for hardware and software. 2nd level support and troubleshooting on backend systems. 3rd level support for systems where skillset permits (VMWare, Active Directory Management, SCCM). End-user training and new u...

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IT Helpdesk Technician

Reperio Human Capital

Dublin, Highland

£138 - £164/day

Provide technical support for software and hardware issues, including desktops, laptops, printers, and mobile devices. Install and configure software and hardware, including operating systems, applications, and peripherals. Mainta...

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IT HELPDESK - 1ST LINE

Hays Technology

York, North Yorkshire

£22,000 - £23,000/annum Per Annum + Benefits + Bonus

1st Line IT support experience on a busy IT Service Desk. Windows 10 support in a domain environment. Experience working to and reporting against SLAs. Working in large scale, multi-site environments. Hardware, software and periph...

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IT Helpdesk Support

3Dom Group Limited

Farnborough, Warwickshire

£45,000 - £49,000/annum + Benefits

Help desk, first line technical support for hardware and software. End-user training. Daily data centre operations. Installing systems and software. Performance statistics generation. Creating and maintaining user profiles. Liaisi...

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AV/IT Helpdesk Support Engineer

In2-Av Recruitment

Bournemouth, Dorset

The monitoring of the helpdesk system for inbound issues. Ensuring all issues in question are logged and documented within the Helpdesk system. Assessing issues in timely manor, and taking the necessary steps to help resolve, and...

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Helpdesk First Line IT Apprentice

Qa Ltd

Gloucestershire, England

£20,000 per annum

First respondent to new tickets (requests and incidents) by phone, email or in-person. Assigning the priority of tickets. Fulfilling client requests and resolving their technical issues. Assisting senior engineers. Administrat...

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IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

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IT Helpdesk Engineer

In Technology Group

Warwickshire, England

Competitive

Microsoft Office - Outlook, Word, Excel. Windows Desktop OS. Office 365. Windows Server. Azure AD. Networking. Communication....

4 weeks ago seen See more...

IT Helpdesk Technician

Extension Recruitment

Washington, Tyne and Wear

Monitor and maintain computer systems and networks. Provide support in a face-to-face capacity, over the phone or via remote desktop software. Helping staff or clients set up systems or resolve issues. Maintain accurate notes and...

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IT Helpdesk Analyst

H2R Selection Limited

Avon, England

£25,000 - £28,000 per annum

Experience in a 1st line support role, ideally within professional services, but not essential. Technical support: IT HelpDesk, asset management (including laptops and mobile devices) and technical training. Good communication ski...

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IT Helpdesk Technician

Extension Recruitment

Washington, Tyne and Wear

Competitive

Monitor and maintain computer systems and networks. Provide support in a face-to-face capacity, over the phone or via remote desktop software. Helping staff or clients set up systems or resolve issues. Maintain accurate notes and...

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IT Helpdesk Agent

Ineos Grangemouth

Grangemouth, Falkirk

This is a 1st Line IT Helpdesk support role, so the candidate will have to have excellent telephone and ticket logging skills as well as basic technical ability. Troubleshooting and resolving hardware, network and client software...

2 months ago seen See more...

IT Helpdesk Assistant (London)

Bryden Wood

London, England

£21,000 - £25,000 a year

TeamAdministration LocationLondon TypePermanent Posted14-May-24 SalarySubject to Experience Respond to queries via our ticketing system, email, Microsoft Teams, or phone. Follow up with users to ensure IT issues are resolved to th...

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IT Helpdesk Technician

Extension Recruitment

Washington, Tyne and Wear

£28,000 - £37,000/annum

Monitor and maintain computer systems and networks. Provide support in a face-to-face capacity, over the phone or via remote desktop software. Helping staff or clients set up systems or resolve issues. Maintain accurate notes and...

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IT Helpdesk Engineer

In Technology Group Limited

West Yorkshire, England

Performing to a 1st/2nd Line standard. When working from home you'll be working on the service desk dealing with complex tickets. When working in the office you'll be providing hands-up desktop support and occasionally travelling...

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What companies are hiring for It Helpdesk jobs?

The top companies hiring now for It Helpdesk jobs are Reed, Brook Street, Mana Resourcing, RNN Group, Hays Technology, Solus Accident Repair Centres, Regional Recruitment Services, Brampton Recruitment, Vp plc, Julie Rose Recruitment, Cloister Resourcing Ltd, Kinetic Office Recruitment, G B Solutions, Southbank Centre, Airedale NHS Foundation Trust,

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