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It Service Desk Analyst jobs in North West

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IT SERVICE DESK ANALYST HYBRID WORKING

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

CompanyBdo Uk Llp
AddressLiverpool, Merseyside
CategoryCustomer Service
SalaryCompetitive
Job typePart Time, Home working available, Hybrid Working, Permanent
Date Posted yesterday See detail

IT Service Desk Analyst Hybrid Working

Bdo Uk Llp

Liverpool, Merseyside

Competitive

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

yesterday seen See more...

IT Service Desk Analyst Hybrid Working

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

5 days ago seen See more...

IT Service Desk Analyst

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience as a Service Desk Analyst or similar technical role. Excellent customer service skills. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Working knowledge of end user ha...

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IT Service Desk Analyst Apprentice

Back 2 Work Complete Training

Liverpool, Merseyside

£23,520/annum

A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. Employees benefit from formal mentoring, coaching, and an agile working framework that fosters connectivity and collaborati...

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1st/2nd Line IT Service Desk Analyst

Manpower Uk Ltd

Trafford Park, Greater Manchester

£26,000 - £27,500/annum

Trouble shooting, diagnosing and resolving (based on knowledge) application related technical issues. Being first point of contact via phone, email and customer portal. Managing customer liaison, proactive feedback and customer qu...

2 weeks ago seen See more...

IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

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IT Service Desk Analyst

Hays Specialist Recruitment Limited

Merseyside, England

£150.00 - £155.00 per day

A couple of years of experience working as an IT Service Desk Analyst,. Skills in using a ticketing system (for example ServiceNow or ZenDesk),. Excellent communication skills in order to support users both remotely and face-to-fa...

2 months ago seen See more...

IT Service Desk Analyst - £27K

Robert Walters

Cheshire, England

£25,000 - £27,000 per annum

You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff. You will be responsible for assisting with 1st/2nd line helpdesk requests and dev...

2 months ago seen See more...

IT Service Desk - Logistics Team Lead

Lynx Recruitment Ltd

Berkshire, England

£36,000 - £41,000 per annum

IT Service Desk - Logistics Team Lead Marlow - 2 days per week in the office Up to 38,000 + 3,000 bonus Lynx are partnered with a lead Infrastructure & IT Services provider to help them find a Service DeskTeam Lead with experie...

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Service Desk Analyst

Michael Page Technology

Manchester, Greater Manchester

£27000 - £30000 per annum + 25 days holiday

Document first-time-fixes in the Knowledge Base for IT colleagues and create FAQ and self-help fixes and documentation for our user-base in a language they will understand. Where you are unable to address or fulfil an issue or req...

2 days ago seen See more...

IT Service Desk Apprentice

Qa Ltd

Merseyside, England

£16,000 per annum

Providing technical support via the telephone and other contact methods to troubleshoot and support workstation, laptop, printer, mobile device, operating system, software and user IT issues. Performing regular system health check...

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Service Desk Analyst - South Manchester

Circle Recruitment

Lancashire, England

Salary negotiable

Provide exceptional customer service to ensure satisfaction and exceed expectations. Handle incidents in accordance with SLAs and KPIs. Collaborate effectively within the team. Demonstrable experience in a fast-paced environment,...

5 days ago seen See more...

IT Senior Service Desk Analyst

Bdo

Liverpool, Merseyside

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

a month ago seen See more...

IT Senior Service Desk Analyst

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

2 months ago seen See more...

Service Desk Analyst

Michael Page Technology

Lancashire, England

GBP27k - GBP30k per annum + 25 days holiday

Document first-time-fixes in the Knowledge Base for IT colleagues and create FAQ and self-help fixes and documentation for our user-base in a language they will understand. Where you are unable to address or fulfil an issue or req...

a week ago seen See more...

1st Line IT Service Desk Agent

Project People

Manchester, Greater Manchester

Educated to GCSE grade or equivalent. Excellent Customer Service Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of a team. High degr...

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IT Service Analyst

Reed Talent Solutions

Bedford, Greater Manchester

Acting as the first point of contact between the Pensions Dashboard Programme, clients, and the third party suppliers Service Management Teams. Triaging of enquires coming via the service management tool and ensuring they follow...

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Service Desk Analyst

Liberty Group

Merseyside, England

£26,000 - £28,000 per annum

Pension scheme. 23 days Annual Leave, plus Bank Holidays. Cycle to work Scheme. Liberty Sense Awards employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher. YuLife, inclu...

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Service Desk Analyst

Senitor Associates

Cheshire, England

Salary negotiable

2-4 years of experience in a Service Desk / Support role. Extensive experience with Office 365 and creating new users. Experience with Azure and enrolling InTune users. Experience setting up OS into new hardware. Excellent communi...

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IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

2 months ago seen See more...

Service Desk Analyst

York St John University

York, Lancashire

£25,138 to £27,979 per annum

The role will be responsible for being the first point of contact for ITS queries and for managing the resolution and escalation of these queries.Required Skills and ExperienceAs the front face of ITS, staff on the Service Desk ar...

2 months ago seen See more...

Service Desk Analyst

Adria Solutions Ltd

Manchester, Greater Manchester

£25,000 - £30,000/annum

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

2 months ago seen See more...

Service Desk Analyst

Adria Solutions

Lancashire, England

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

2 months ago seen See more...

IT Service Desk Team Leader

Akkodis

Sunderland, Cumbria

30000.00 - 34000.00 GBP Annual

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

2 months ago seen See more...

Top Jobs in North West

Service Manager, It Support Engineer, Customer Service Agent, Customer Service Officer, Inbound Customer Service, Customer Services Advisor, Customer Services, Service Desk Manager, Customer Service Operator, Technical Service Manager, Sales Team Leader, Client Services Advisor, It Team Leader, Territory Business Manager, Team Leaders,

What companies are hiring for It Service Desk Analyst jobs in ?

The top companies hiring now for It Service Desk Analyst jobs are Reed, Hays, Hays Specialist Recruitment Limited, Robert Walters, Manpower UK Ltd, Spectrum IT Recruitment, Oliver James, Just IT Recruitment, Frasers Group, Back 2 Work Complete Training, AJ Bell, Circle Recruitment, The Guinness Partnership, BDO UK LLP, American Golf,

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