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It Service Desk Manager jobs in North West

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IT SERVICE DESK MANAGER - HYBRID

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

CompanyRobert Walters
AddressLancashire, England
CategoryCustomer Service
Salary£40,000 per annum
Job typePermanent, full-time
Date Posted 2 months ago See detail

IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

2 months ago seen See more...

IT Service Manager

Triumph Consultants Ltd

Blackpool, Lancashire

The role may occasionally require working evenings and weekends as needed.Key accountabilities:Proactive role using recognised Service Management processes, procedures and policies to resolve incidents, problems & issues and escal...

3 days ago seen See more...

IT Service Manager - Security Clearance

Parker Shaw

Blackpool, Lancashire

Market Rates

Proactive role within the wider Fraud & Error Live Support team, using recognised Service Management processes, procedures and policies to resolve incidents, problems & issues and escalating where appropriate to relevant IT servic...

4 days ago seen See more...

IT Service Desk - Logistics Team Lead

Lynx Recruitment Ltd

Berkshire, England

£36,000 - £41,000 per annum

IT Service Desk - Logistics Team Lead Marlow - 2 days per week in the office Up to 38,000 + 3,000 bonus Lynx are partnered with a lead Infrastructure & IT Services provider to help them find a Service DeskTeam Lead with experie...

4 days ago seen See more...

IT Service Desk Analyst Hybrid Working

Bdo Uk Llp

Liverpool, Merseyside

Competitive

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

4 days ago seen See more...

IT Service Delivery Manager

Bpm Tech

Lancashire, England

£47,500 - £52,000 per annum

Understand and monitor the health, performance, and availability of IT services, driving continuous service improvement. Manage service changes and introductions, optimizing delivery to minimize service interruptions. Coordinate m...

4 days ago seen See more...

IT Service Desk Apprentice

Qa Ltd

Merseyside, England

£16,000 per annum

Providing technical support via the telephone and other contact methods to troubleshoot and support workstation, laptop, printer, mobile device, operating system, software and user IT issues. Performing regular system health check...

7 days ago seen See more...

IT Service Desk Analyst Hybrid Working

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

7 days ago seen See more...

IT Service Desk Analyst

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience as a Service Desk Analyst or similar technical role. Excellent customer service skills. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Working knowledge of end user ha...

2 weeks ago seen See more...

IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

7 days ago seen See more...

1st Line IT Service Desk Agent

Project People

Manchester, Greater Manchester

Educated to GCSE grade or equivalent. Excellent Customer Service Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of a team. High degr...

2 weeks ago seen See more...

IT Service Desk Analyst Apprentice

Back 2 Work Complete Training

Liverpool, Merseyside

£23,520/annum

A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. Employees benefit from formal mentoring, coaching, and an agile working framework that fosters connectivity and collaborati...

2 weeks ago seen See more...

Service Desk Manager

Adria Solutions Ltd

Manchester, Greater Manchester

£45,000 - £55,000/annum

Lead the 24/7 Service Desk team, managing incidents, requests, and problem resolution. Ensure service levels and response times are met. Report on performance using KPIs and metrics. Develop and implement Service Desk policies and...

2 weeks ago seen See more...

1st/2nd Line IT Service Desk Analyst

Manpower Uk Ltd

Trafford Park, Greater Manchester

£26,000 - £27,500/annum

Trouble shooting, diagnosing and resolving (based on knowledge) application related technical issues. Being first point of contact via phone, email and customer portal. Managing customer liaison, proactive feedback and customer qu...

2 weeks ago seen See more...

IT Service Delivery Manager – (ITIL, Major Incidents) | Michael Page Technology

Michael Page Technology

Lancashire, England

Good knowledge of IT service and application delivery, as well as successful service level agreement accomplishments. Demonstrable experience of Service Delivery Manager roles within an MSP environment and overseeing IT service fo...

2 weeks ago seen See more...

Managed IT Services Presales Consultant

Apogee Corporation

Manchester, Greater Manchester

The positions include a company car and involve remote work, client meetings on-site, and working out of Apogee offices.The Technical Presales Consultant role is an exciting opportunity to join one of 7 industry leading Profession...

2 weeks ago seen See more...

Sales Solutions Consultant - Managed IT Services

Apogee Corporation

Warrington, Cheshire

£12,000 to £12,000 per day

Exciting Opportunity! Join Apogee as a Sales Solutions Consultant for Managed IT Services (MITS), where you'll innovate and lead the way in technology solutions.As a Sales Solutions Consultant for Managed IT Services (MITS) at Apo...

2 weeks ago seen See more...

Managed IT Services Presales Consultant

Apogee Corporation Limited

Manchester, Greater Manchester

Desktop operating systems. Mobile operating systems. Microsoft 365. Microsoft Azure. Windows Server. Virtualization technologies. Storage platforms. Networking & Wifi. Backup and recovery. Licensing. Liaising with Sales, technical...

2 weeks ago seen See more...

IT Services Planning Manager

Blue Arrow

Manchester, Greater Manchester

£45,585 - £56,021/annum

Hybrid working (flexibility required) Employment type: PermanentBlue Arrow is recruiting an IT ServicesPlanning Manager for our client which is a Higher Education Facility based in Manchester City Centre. They will also take a le...

2 weeks ago seen See more...

Managed IT Services Presales Consultant

Apogee Corporation Limited

Reading, Berkshire

Desktop operating systems. Mobile operating systems. Microsoft 365. Microsoft Azure. Windows Server. Virtualization technologies. Storage platforms. Networking & Wifi. Backup and recovery. Licensing. Liaising with Sales, technical...

2 weeks ago seen See more...

Service Desk Manager

Elevate Technology Group Ltd

Cheshire, England

£35,000 - £40,000 per annum

This pivotal role requires not only technical knowledge but also exceptional leadership skills to motivate and guide the Service Desk team in providing unparalleled support to clients. About You: Strong technical expertise in tro...

2 months ago seen See more...

IT Service Desk Analyst

Hays Specialist Recruitment Limited

Merseyside, England

£150.00 - £155.00 per day

A couple of years of experience working as an IT Service Desk Analyst,. Skills in using a ticketing system (for example ServiceNow or ZenDesk),. Excellent communication skills in order to support users both remotely and face-to-fa...

2 months ago seen See more...

IT Service Desk Analyst - £27K

Robert Walters

Cheshire, England

£25,000 - £27,000 per annum

You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff. You will be responsible for assisting with 1st/2nd line helpdesk requests and dev...

2 months ago seen See more...

Service Desk Manager

In Technology Group

Cheshire, England

Competitive

Company van provided. Fuel card / mileage covered. Free parking on site. 28 days annual leave. Collaborative team environment. MCP Qualified or equivalent MS Certs (desired). Previous experience working within a small to medium en...

2 months ago seen See more...

IT Service Desk Team Leader

Akkodis

Sunderland, Cumbria

30000.00 - 34000.00 GBP Annual

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

2 months ago seen See more...

IT Senior Service Desk Analyst

Bdo

Liverpool, Merseyside

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

2 months ago seen See more...

IT Service Delivery Manager

Rebel Recruitment Limited

Pincock, Lancashire

£40,000 - £47,000/annum

This may be the role for you.Do you enjoy managing and mentoring staff, as well as having the capability to grow a team as the business requires? You will be managing a small team of 2 and can lead from the front and pitch in to h...

2 months ago seen See more...

IT Senior Service Desk Analyst

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

2 months ago seen See more...

Digital Project Manager / IT Service Manager

Awd Online

Berkshire, England

£62,222 - £68,120 per annum

Work collaboratively with Service Managers in the Digital, Data and Technology service and wider senior leadership team and stakeholders to deliver the objectives of the Digital and Technology Strategy. Lead digital improvement pr...

2 months ago seen See more...

Top Jobs in North West

Service Manager, It Support Engineer, Customer Service Agent, Customer Service Officer, Inbound Customer Service, Customer Services Advisor, Customer Services, Service Desk Manager, Customer Service Operator, Technical Service Manager, Senior Team Leader, It Customer Service, Head Of Research, Service Support Manager, Crm Project Manager,

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