It Service Management Analyst jobs in England

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IT SERVICE DESK ANALYST

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

CompanyNinetech
AddressWest Midlands, England
CategoryCustomer Service
Salary£20,000 - £24,000 per annum
Job typePermanent, full-time
Date Posted 6 days ago See detail

IT Service Desk Analyst

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

It Service Manager - Bowman - SC or DV cleared

Aspect Resources

Corsham, Wiltshire

600.00 - 650.00 GBP Daily

Role: IT Service Manager - Bowman - (DV or SC)Location: Corsham (100% on site)IR35: InsideRate: GBP650/day (Umbrella) MAXDuration: Till March 2026Security Clearance: SC or DV clearedMinimum Requirement:Army or Navy background as b...

IT Service Delivery Manager

Gerrardwhite

Derbyshire, England

Salary negotiable

Suitable candidates must be available for immediate interview and start and be available for work for the next three months. You should also be in a location that is easily commutable to Chesterfield as flexibility is required on...

IT Service Transition Manager - Birmingham - £575 p/d

Circle Recruitment

West Midlands, England

£525.00 - £575.00 per day

Extensive experience in Service Transition - essential. Project Management - essential. ITIL. Experience in undertaking or leading an Mergers & Acquisition (M&A) in the context of IT Services. Experience in shaping a transition /...

IT Service Delivery Manager

Imperial Workforce

Cleveland, England

Competitive salary

Maintain high performing service support. Supervise the Service Desk to ensure Ownership of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting, meetin...

IT Service Desk Analyst

Ashdown Group

Norfolk, England

IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to 25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. Day to d...

IT Service Desk Analyst - 6 months Fixed Term Contract

Care Uk Residential

Essex, England

Competitive salary

Under the guidance of the IT Service Desk Team Leader, ensure that all customers are provided with the level of help they require. Ensure that all Incident management procedures are adhered to. Carry out assigned project work. Ens...

IT Service Desk Manager

Rise Technical Recruitment Limited

South East

£300.00 - £400.00 per day

You will be a technical subject matter expert and provide 3rd line support for infrastructure (including server & network) and software across the company. The Role: * Lead Service Desk Team of 3* Working with enterprise technolog...

IT Service Manager

I-Jobs

Bristol, England

£500 - £550/day

Oversee and manage digital and technology services to meet business requirements. Serve as the client-side lead for the Authority's main ICT contract and other digital service providers. Ensure all Combined Authority staff have th...

Account Manager / IT / Microsoft Managed Service Provider / MSP

Awd Online

London, England

£170,000 per annum, OTE

Monthly Client Performance Reviews: Covering service performance, risks and security and progress in IT roadmap. Client Satisfaction: Collaborate with Operations to communicate service-related issues and ensure client understand h...

IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

IT Service Desk Analyst

Greencore

Chesterfield, Derbyshire

Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or via our support portal. Our busi...

IT Service Desk Analyst

Omni Rms

Horsforth, West Yorkshire

£23,144 - £24,533/annum

Provide professional IT support and resolution services for campus and remote staff/students, following agreed processes and timelines. Identify, resolve, record, and prioritise incidents, problems, and service requests, minimizin...

IT Service Desk Analyst

Michael Page

Birmingham, West Midlands

£22,500 - £27,500/annum Corporate Benefits

The client are one of Michael Page's long-standing partners within the Legal sector, and a global brand that are a true leader within their industry. You will be joining a business with a fantastic, award-winning reputation, known...

IT Service Delivery Manager – (ITIL, Major Incidents) | Michael Page Technology

Michael Page Technology

Lancashire, England

Good knowledge of IT service and application delivery, as well as successful service level agreement accomplishments. Demonstrable experience of Service Delivery Manager roles within an MSP environment and overseeing IT service fo...

Managed IT Services Presales Consultant

Apogee Corporation

Manchester, Greater Manchester

The positions include a company car and involve remote work, client meetings on-site, and working out of Apogee offices.The Technical Presales Consultant role is an exciting opportunity to join one of 7 industry leading Profession...

Sales Solutions Consultant - Managed IT Services

Apogee Corporation

Warrington, Cheshire

£12,000 to £12,000 per day

Exciting Opportunity! Join Apogee as a Sales Solutions Consultant for Managed IT Services (MITS), where you'll innovate and lead the way in technology solutions.As a Sales Solutions Consultant for Managed IT Services (MITS) at Apo...

It Service Desk Analyst

Blues Point

Ibstock, Leicestershire

£24,000 - £27,000/annum

Working to resolve 1st line support issues in a friendly and helpful manner, offering training and guidance if needed. Resolving IT incidents and service requests, prioritisation. Maintaining accurate records of IT incidents and s...

IT Service Desk Analyst - MS365, Desktop, etc; Coalville (LE67)

Mills Goodwin Talent Network

Coalville, Leicestershire

GBP30-34k + c10% bonus, 15% Pension, 28 days hols etc

Supporting Microsoft Windows 10 or 11 in an enterprise environment. Administrating Microsoft Active Directory. Supporting Microsoft 365 Applications. Supporting remote connectivity/VPN & LAN/WAN technologies. Supporting HP hardwar...

IT Service Centre Analyst

Henderson Scott

Coalville, Leicestershire

34000.00 GBP Annual

Supporting Microsoft Windows 10/11 in an enterprise environment. Administrating Microsoft Active Directory. Administrating Intune endpoint management. Administrating Microsoft Exchange. Supporting Microsoft 365 Applications. Suppo...

Managed IT Services Presales Consultant

Apogee Corporation Limited

Manchester, Greater Manchester

Desktop operating systems. Mobile operating systems. Microsoft 365. Microsoft Azure. Windows Server. Virtualization technologies. Storage platforms. Networking & Wifi. Backup and recovery. Licensing. Liaising with Sales, technical...

IT Service Desk Analyst

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience as a Service Desk Analyst or similar technical role. Excellent customer service skills. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Working knowledge of end user ha...

IT Services Planning Manager

Blue Arrow

Manchester, Greater Manchester

£45,585 - £56,021/annum

Hybrid working (flexibility required) Employment type: PermanentBlue Arrow is recruiting an IT ServicesPlanning Manager for our client which is a Higher Education Facility based in Manchester City Centre. They will also take a le...

IT Service Desk Manager

Rise Technical Recruitment

London, England

£300 - £400/day

Are you looking for your next immediately available contract role?My Central Government client are looking for a Service Desk Manager to act as a point of escalation for their IT Support team. You will be a technical subject matte...

Managed IT Services Presales Consultant

Apogee Corporation Limited

Reading, Berkshire

Desktop operating systems. Mobile operating systems. Microsoft 365. Microsoft Azure. Windows Server. Virtualization technologies. Storage platforms. Networking & Wifi. Backup and recovery. Licensing. Liaising with Sales, technical...

It Service Desk Analyst

Ignite Digital Search Limited

Bristol, Bristol

£25,000 - £30,000/annum 5% bonus, medical, pension

Record, diagnose, monitor, and resolve issues using a call management system. Focus on first-time resolution from call placement to resolution. Provide 1st/2nd Line application support for productivity tools and business applicati...

IT Service Desk Analyst Apprentice

Back 2 Work Complete Training

Liverpool, Merseyside

£23,520/annum

A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. Employees benefit from formal mentoring, coaching, and an agile working framework that fosters connectivity and collaborati...

Apprentice IT Service Desk Analyst

Nationwide Platforms

Lutterworth, Leicestershire

£NEG Competitive Salary plus great benefits

We are looking for a Service Desk Analyst Apprentice to join our busy IT Department based in our Lutterworth Head Office.The Service Desk operates and maintains desktop, laptops, mobile phones, printers, and other IT related hardw...

IT Service Delivery Manager

Gerrard White

Chesterfield, Derbyshire

IT Service Delivery Manager / Support Manager2 days per week in Chesterfield, 3 days per week remotelyInside IR35This role will be based from the Chesterfield office working 2 days on site and 3 days remotely per week. Suitable ca...

IT Service Delivery Manager

Connexa Technology Limited

Northwood, Greater London

£45,000 - £55,000/annum

Oversee the operations of the Service Desk for the whole IT Team, ensuring incidents and service requests receive an efficient and effective "first response", "follow-up responses" and "resolution". Monitor service desk metrics an...