It Service Management Analyst jobs in England

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IT SERVICE DESK ANALYST

Incident management. Request management. Asset management. Knowledge management. Daily system checks. Active Directory. MS Exchange 2013. Office 365. Hardware troubleshooting. Windows. Network connectivity issues....

CompanyGranite Consulting
AddressBournemouth, Dorset
CategoryCustomer Service
Salary£26,000 - £30,000/annum + bonus
Job typePermanent
Date Posted 2 weeks ago See detail

IT Service Desk Analyst

Granite Consulting

Bournemouth, Dorset

£26,000 - £30,000/annum + bonus

Incident management. Request management. Asset management. Knowledge management. Daily system checks. Active Directory. MS Exchange 2013. Office 365. Hardware troubleshooting. Windows. Network connectivity issues....

Managed IT Services Presales Consultant

Apogee Corporation Limited

London, England

Desktop operating systems. Mobile operating systems. Microsoft 365. Microsoft Azure. Windows Server. Virtualization technologies. Storage platforms. Networking & Wifi. Backup and recovery. Licensing. Liaising with Sales, technical...

1st/2nd Line IT Service Desk Analyst

Manpower Uk Ltd

Trafford Park, Greater Manchester

£26,000 - £27,500/annum

Trouble shooting, diagnosing and resolving (based on knowledge) application related technical issues. Being first point of contact via phone, email and customer portal. Managing customer liaison, proactive feedback and customer qu...

IT Technical Services Manager - Sheffield

Nextech Group Ltd

Sheffield, South Yorkshire

£40,000 - £60,000/annum Training - Management - Exposure

Seeking a high-skilled IT Senior professional to lead and mentor a small IT Team across BAU and Infrastructure Support. Delivering a high-quality technical service, whilst also managing the global IT Function. Act as a liaison bet...

Managed IT Services Presales Consultant

Apogee Corporation Limited

Bristol, England

Desktop operating systems. Mobile operating systems. Microsoft 365. Microsoft Azure. Windows Server. Virtualization technologies. Storage platforms. Networking & Wifi. Backup and recovery. Licensing. Liaising with Sales, technical...

IT Service Analyst

Reed Talent Solutions

Bedford, Greater Manchester

Acting as the first point of contact between the Pensions Dashboard Programme, clients, and the third party suppliers Service Management Teams. Triaging of enquires coming via the service management tool and ensuring they follow...

Senior IT Service Manager

Efinancialcareers

South East

Competitive salary

Manage the implementation, development, and maturation of the IT Service Management function, ensuring it meets the high standards expected within BDO. Direct the strategic course of the IT Service Management Function, aligning it...

IT Services Manager

Ascenti Physio Limited

Fareham, Hampshire

£35,000 - £38,000

As a mentor, youll guide a team of support analysts and technicians, providing daily coaching and advice on best practices and tools. Additionally, youll take ownership of IT joiner, mover, and leaver processes, streamline opera...

IT Service Management Lead

Trust In Soda

South East

£500.00 - £600.00 per day

Oversee the management and enhancement of IT infrastructure, network systems, data centers, and application platforms. Work with leadership to ensure the application and support teams are developing, deploying, and managing softwa...

IT Service Manager

Hays Specialist Recruitment

Sheffield, South Yorkshire

£50,000.0 to £55,000.0 per year

A strong understanding of operating in an ITIL environment with excellent networking experience alongside support for Microsoft solutions. Capable and hands-on experience with Cisco network deployments (CCNA/CCNP Desirable). Demon...

IT Service Management Consultant - Recent Banking experience

Vallum Associates Limited

South East

£500.00 - £520.00 per day

IT Service Management Consultant - Recent Banking experience Rate: 500-520 a day Inside IR35 Role: Service Management Consultant We seek someone with strong Service Management, Change management, and Service Now experience. Some...

IT Service Manager

Lawrence Harvey

South East

£500.00 - £550.00 per day

Minimum of 10 years in IT operations with a significant focus on applications management, ideally in a fintech or financial services environment. Proven experience in leading IT application development, including secure, high-avai...

IT Service Manager

Reed Education

Norfolk, England

£32,077 - £33,944 per annum, inc benefits

Salary: 32,077 - 33,944. Location: Norwich. Job Type: Full-time, Permanent. Assist in managing the IT services and infrastructure for the trust and individual schools. Provide high-level IT support within a Microsoft environment...

IT Service Manager

Reed Education

Norfolk, England

£32,077 - £33,944 per annum, inc benefits

Salary: 32,077 - 33,944. Location: Norwich. Job Type: Full-time, Permanent. Assist in managing the IT services and infrastructure for the trust and individual schools. Provide high-level IT support within a Microsoft environment...

IT Service Manager

Reed Education

Norfolk, England

£32,077 - £33,944 per annum, inc benefits

Salary: 32,077 - 33,944. Location: Norwich. Job Type: Full-time, Permanent. Assist in managing the IT services and infrastructure for the trust and individual schools. Provide high-level IT support within a Microsoft environment...

IT Services Manager

Adria Solutions

South Yorkshire, England

Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes, and manage SLAs and KPIs. Lead and mentor team, providetechnical guidance. Expertis...

Head of IT Service Management

Derbyshire County Council

Matlock, Derbyshire

Grade 15 £69,559 to £75,327 – (Inclusive of £10k market supplement 2 years)

Develop and own the Service Management framework, SLAs, KPIs and governance for the effective delivery of services implementing IT Service Management strategies and frameworks within an IT transformation and business transformatio...

IT Service Manager

Ucl - It Services Group

London, Greater London

£51,474 to £60,521

ABOUT US UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over 1 billion. First degree or equivalent, preferably in a science or technology discipli...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

Client Success Specialist IT Managed Services

Thames 360

Nottinghamshire, England

£30,000 - £45,000 per annum, OTE

This role focuses on fostering key client relationships, driving revenue growth, and ensuring overall satisfaction. Strategic Planning: Collaborate with cross-functional teams to align solutions with client needs and industry tren...

IT Service Desk Analyst

Coyles

London, England

£23/hour

Ensure that incident requests are handled according to agreed procedures and, for unresolved incidents, provide an effective interface between users and service providers supplying all necessary diagnostic information. Register an...

IT Service Desk Analyst

University Of Sheffield - Amrc

Rotherham, South Yorkshire

£23,700 to £25,138 per annum, with potential to progress £27,181 per annum through sustained exceptional contribution.

As IT Service Desk Analyst you will be at the forefront of helping staff from all areas, providing a positive and responsive first port of call for all things IT. As a highly visible member of our team, you will: Provide helpdesk...

IT Service Asset and Configuration Manager

London Gatwick Airport

Gatwick, Gloucestershire

£44,321 - £49,245 + £1,000 flex allowance, up to 15% bonus and benefits

Develop and implement IT SACM (Service Asset and Configuration Management) policies, procedures, and processes aligned with ITIL best practices. Front efforts to identify, record, and track configuration items (CIs) throughout the...

IT Technical Services Manager

Adria Solutions

South Yorkshire, England

Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes and manage SLAs and KPIs. Lead and mentored ateam and provided technical guidance. E...

IT Asset Management Analyst

Picture More

Lancashire, England

£150.00 - £250.00 per day

Conducting inventories and usage monitoring of all IT assets. Requesting quotes for hardware and software, and managing pricing approvals. Creating and updating Purchase Orders, ensuring timely delivery of goods. Managing vendor r...

IT Service Delivery Manager

Rebel Recruitment Limited

Pincock, Lancashire

£40,000 - £47,000/annum

This may be the role for you.Do you enjoy managing and mentoring staff, as well as having the capability to grow a team as the business requires? You will be managing a small team of 2 and can lead from the front and pitch in to h...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

IT Service Support Analyst – 6 Months FTC

Affinity Water

Hatfield, South Yorkshire

Morning checks of critical systems, answering calls & logging Incidents and Service Requests using Service Now ITSM tool. Ensuring that all triaged incidents are accurate and has met the standards set for incident logging. Providi...

IT Service Desk Analyst

Hays Specialist Recruitment Limited

Merseyside, England

£150.00 - £155.00 per day

A couple of years of experience working as an IT Service Desk Analyst,. Skills in using a ticketing system (for example ServiceNow or ZenDesk),. Excellent communication skills in order to support users both remotely and face-to-fa...