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IT SERVICE DESK ANALYST

Act as the primary contact for IT-related incidents and service requests via various channels, including phone, email, and in-person, ensuring a prompt and efficient initial response. Log and track all incidents and service reques...

CompanyCef - City Electrical Factors - It
AddressCounty Durham
CategoryCustomer Service
SalarySalary negotiable
Job typePermanent, full-time
Date Posted a month ago See detail

IT Service Desk Analyst

Cef - City Electrical Factors - It

County Durham

Salary negotiable

Act as the primary contact for IT-related incidents and service requests via various channels, including phone, email, and in-person, ensuring a prompt and efficient initial response. Log and track all incidents and service reques...

a month ago seen See more...

IT Technical Business Analyst

Jameson Legal

Lancashire, England

£55,000 - £60,000 per annum

Designing and implementing enhanced features and widgets and ensuring the deliverable meets exacting quality standards. Configuring business processes in the Case Management System inclusive of phase plans, data and workflows. Ens...

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IT Senior Service Desk Analyst

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

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Junior Systems Support Analyst

The Ardonagh Group

Remote

Provide first line helpdesk support providing timely telephone and email support to end users regarding system queries on the insurance broking system, Acturis. You will resolve at point of contact, refer to specialist Systems Con...

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IT Service Desk Analyst

Hays Specialist Recruitment Limited

Merseyside, England

£150.00 - £155.00 per day

A couple of years of experience working as an IT Service Desk Analyst,. Skills in using a ticketing system (for example ServiceNow or ZenDesk),. Excellent communication skills in order to support users both remotely and face-to-fa...

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Junior IT Support Analyst

Solo Search Ltd

Rugeley, Staffordshire

£22,000 - £25,000/annum

Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst OR Junior IT Support Analyst OR IT Graduate (ideally with some C# knowledge). Experience of working in a customer facin...

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Junior IT Service Desk Analyst

Refresco

Kegworth, Leicestershire

Junior IT Service Desk Analyst 8:30am - 5pm Monday Thursday, 8:30am - 4pm on FridaysWhats in it for you? Competitive pay and bonus structure Career progression An opportunity to start your c...

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Lead Business Analyst - Projects, Financial, IT

Jump It Recruitment

Nationwide

£55,000 - £80,000/annum +Bens+Bonus

Business Analysis, Requirements Gathering, Product Owner, Project Manager, Stakeholder Management, Deliver ManagerOur client who works in the financial services sector is looking for a unique person to join its growing team.We nee...

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IT Support Analyst

Picture More Ltd

London, England

£28,000 - £34,000/annum

Competitive salary and great benefits package. Gain exposure to a range of technologies for personal and professional growth. Provide remote and on-site support for users. Deskside/technical support. Offer application support and...

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IT Service Desk Analyst - £27K

Robert Walters

Cheshire, England

£25,000 - £27,000 per annum

You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff. You will be responsible for assisting with 1st/2nd line helpdesk requests and dev...

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IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

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IT Security Analyst

Gleeson Recruitment Group

West Yorkshire, England

* 5 years of experience in a technical SOC or cybersecurity role,* 5 years experience of Cyber Security investigations and incident response environments* Good knowledge of Anti Malware, Anti Phishing, EndPoint Detection and Respo...

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2nd Line IT Support Analyst

Hays Specialist Recruitment

Scunthorpe, Lincolnshire

£30,000.00 to £35,000.00 per year

A huge passion for IT and technology. Minimum 2 Years' Experience in a similar role. Strong organisation and communication skills. A friendly, approachable, can-do attitude. The ability to troubleshoot and solve problems quickly a...

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IT Service Management (ITSM) Platform Analyst

Northumbria Police

Newcastle, Down

£24,921 to £32,772 per year

We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex,...

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IT Security Analyst

Henderson Scott

Midlothian, Scotland

£40,000 per annum

Architecture & design of cyber technology systems. Recent experience within reducing risk of potential cyber attacks. Working knowledge Network security. Experience in compute, storage and network security. Central point of contac...

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IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

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Senior IT Service Desk Analyst - (7572)

Manchester Metropolitan University

Manchester All Saints Campus

Grade 5 (£26,444 to £28,759)

compassionate, empathetic, a good listener who strives for perfection not only in themselves but inspires it in the team around them. someone who can communicate clearly and confidently at all levels, building positive relationshi...

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IT Graduate - Systems Engineer

Reed

United Kingdom

24000.00 - 24000.00 GBP Annual

You'll provide day-to-day IT support across a number of teams, but specifically within the Engineering team. This will start with 1st line support and grow into 2nd and 3rd line as you develop within the organisation. Work alongsi...

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IT Helpdesk Analyst

Distinct Recruitment

Nottinghamshire, England

£24,600 per annum

Provide 1stline support. Resolve incoming user IT queries remotely via email, phone calls and in-person. Liaise with 3rdparties to ensure incidents are resolved in SLAs. Update and maintain system information. Excellent communic...

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IT Support Analyst 1st Line

Adecco

South East

£17.54 per hour

17.54 per hour PAYE. 8 week temporary cover with the option to apply for the fixed term contact once advertised internally. Beckton / Romford....

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IT Support Analyst

Investigo

Hampshire, England

£200.00 - £250.00 per day

Manage IT incidents and Service Requests through to resolution within agreed target timeframes. Provide first line response and resolution to internal and external customer incidents and queries (by phone, email, chat, in person a...

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IT Applications & Systems Technician

Spectrum It Recruitment

Southampton, Hampshire

Up to £40000 per annum

Microsoft Applications Optimisation: Lead efforts to optimise the use of Microsoft Business Central and other Microsoft applications across the organisation. Data Cleansing and Accuracy: Ensure data integrity by implementing rigor...

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IT Support Analyst

Proactive Appointments

Guildford, Surrey

30000.00 - 35000.00 GBP Annual

Manage all UK/Regional/Global starter and leaver accounts. Good knowledge of Microsoft applications, particularly Outlook and Teams. Sound troubleshooting skills. Good knowledge of Windows 10. Experience of supporting Multi-Functi...

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IT Technical Support Analyst - Leamington Spa, Warwickshire

Experis

Leamington Spa

Competitive

Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications. Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution. Windows Server Support & Configuration...

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IT Technical Support Analyst - Leamington Spa, Warwickshire

Cloud & Infrastructure

Warwickshire, England

Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications. Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution. Windows Server Support & Configuration...

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IT Infrastructure Analyst

Rise Technical Recruitment

Cardiff, Wales

Competitive

Manage, deploy, maintain, and monitor company's customer applications infrastructure. Provide support for customer applications. Identify and implement ways to improve procedures and application performance. Work on Windows Server...

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IT Support Analyst - 6 Month FTC

Jameson Legal

South East

£30,000 - £34,000 per annum

Logging, managing and closing tickets. Setting up technical resources in meeting rooms. Imaging laptops. Assisting with the printer system. Maintaining mobile devices and laptops. Resolving 1st and 2nd line support queries. Taking...

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IT Service Desk Analyst

Business Of Fashion

Bicester, Oxfordshire

Ensure that a high level of customer service is consistently delivered. Handle all IT queries made by Value Retail employees based in the village. Provide support and testing resource for IT related projects and office moves / re-...

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IT- On Site Services Analyst - Winsted MN

Tetra Pak

Winsted, MN, US

Service Operations: Handle incidents and requests as per defined processes and SLA. Ensuring that incident and request on the local site is handled according to defined processes and SLA. Reinstall and refresh computer clients as...

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IT Service Desk Analyst

Phs Group Limited

Caerphilly, Wales

£23,795.20 plus additional benefits

Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call logging system. Youll look after queries relating to system software, applications and hardware. Youll follow the c...

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