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SERVICE DESK ANALYST

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

CompanyGlide.uk
AddressBirmingham, West Midlands
CategoryCustomer Service
Salary£24,500 a year
Job typeFull-time
Date Posted 3 weeks ago See detail

Service Desk Analyst

Glide.uk

Birmingham, West Midlands

£24,500 a year

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

3 weeks ago seen See more...

IT Service Desk Analyst

Hays Specialist Recruitment Limited

Merseyside, England

£150.00 - £155.00 per day

A couple of years of experience working as an IT Service Desk Analyst,. Skills in using a ticketing system (for example ServiceNow or ZenDesk),. Excellent communication skills in order to support users both remotely and face-to-fa...

3 weeks ago seen See more...

Junior IT Service Desk Analyst

Refresco

Kegworth, Leicestershire

Junior IT Service Desk Analyst 8:30am - 5pm Monday Thursday, 8:30am - 4pm on FridaysWhats in it for you? Competitive pay and bonus structure Career progression An opportunity to start your c...

3 weeks ago seen See more...

Service Charge Analyst

Goodman Masson

Sittingbourne, Kent

£30,000 - £44,000/annum

Analysing and reconciling Service Charge income and expenses. Maintaining accurate records of Service Charge transactions. Collaborating with property managers to ensure timely and accurate billing of Service Charges. Reviewing le...

3 weeks ago seen See more...

Service Charge Analyst

Goodman Masson

Kent, England

Analysing and reconciling Service Charge income and expenses. Maintaining accurate records of Service Charge transactions. Collaborating with property managers to ensure timely and accurate billing of Service Charges. Reviewing le...

3 weeks ago seen See more...

Asset Servicing Change Business Analyst/Project Manager

Efinancialcareers

South East

Competitive salary

Asset Servicing Cap Markets - front to back Change (BA & PM). Cororate actions exeperience. Ideally Broadridge experience....

3 weeks ago seen See more...

Asset Servicing Change Business Analyst/Project Manager

Eames Consulting

South East

£700.00 - £800.00 per day

Asset Servicing Cap Markets - front to back Change (BA & PM). Cororate actions exepreince. Ideally Broadridge experience....

3 weeks ago seen See more...

IT Service Desk Analyst - £27K

Robert Walters

Cheshire, England

£25,000 - £27,000 per annum

You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff. You will be responsible for assisting with 1st/2nd line helpdesk requests and dev...

3 weeks ago seen See more...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

3 weeks ago seen See more...

Service Desk Analyst - 1st Line

Hays Specialist Recruitment Limited

Yorkshire and Humberside

£23,000 - £26,000 per annum

Joining an experienced team of IT Support colleagues, you will be provided with comprehensive Training on specific Products and manage user queries and technical issues which come through on a Ticket system. What you'll need to su...

3 weeks ago seen See more...

1st Line Service Desk Analyst (Hybrid)

Vertex-It-Solutions

South East

£24,000 - £30,000 per annum

Act as the first point of contact for our clients IT requests and issues via phone, ticketing system and email. Diagnose and resolve 1st Line assigned tickets within target resolution times. Accurately classify and log tickets, k...

3 weeks ago seen See more...

Senior Service Analyst

Technical Placements Ltd

Snodland, Kent

Competitive

Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support these activities. Collaborate with Service Analysts across all GIS functions to...

4 weeks ago seen See more...

IT- On Site Services Analyst - Winsted MN

Tetra Pak

Winsted, MN, US

Service Operations: Handle incidents and requests as per defined processes and SLA. Ensuring that incident and request on the local site is handled according to defined processes and SLA. Reinstall and refresh computer clients as...

4 weeks ago seen See more...

Client Services Analyst

Efinancialcareers

County Antrim, Northern Ireland

Competitive salary

Manage a portfolio of high-profile global clients across various financial products. Oversee trade lifecycle, cash and collateral, static and FX processing. Conduct regular client service reviews and ensure timely resolution of qu...

4 weeks ago seen See more...

Key Management Services Analyst - PCI

Skillbase Consulting

Waterloo, Perth and Kinross

Start: ASAP. Duration: 1 Year +. Location: Waterloo, Belgium. Type: Contract. Industry: IT. Recruiter: Skillbase Consulting. Contact: Steve Seamons. Tel: 01322 316 231. Email: to view click here Posted: 2024-05-07 14:54:07 -. View...

4 weeks ago seen See more...

Loan Servicing Specialist - Bridging

Stellar Select

Watford, Hertfordshire

Contributory Pension scheme. Private Medical Healthcare. Life Assurance. Dental Plan. Free eye tests. Annual leave purchase scheme. Social events. Refreshments. 25 days annual leave with bank and public holidays on top. Perk box....

4 weeks ago seen See more...

Senior Service Analyst (Manufacturing)

Khr - Recruitment Specialists

Maidstone, Kent

On Application

Role: Senior Service Analyst Location: Maidstone, Kent Competitive + Company Bonus & Benefits Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours)Our client, a leading international manufacturer, is currently recruiting an...

4 weeks ago seen See more...

Business Service Analyst - Treasury Services

Banking

London, Greater London

£ 600 - £ 650 / Daily

Responsible for the initiation and execution of deliverables to align the service to BSM standards and improve its BSM maturity to reach target-state.* Responsible for production and maintenance of E2E service Mapping including id...

4 weeks ago seen See more...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

3 weeks ago seen See more...

Service Analyst

Sopra Steria Ltd

Blackpool, Lancashire

Up to £32960 per annum - including 3% flexible benefit fund.

Work closely with customers to understand the business requirements raised via change processes. Translate business requirements into proposed system solutions that can guide the configuration process. Set up and configure Oracle...

4 weeks ago seen See more...

Business Analyst / Consultant - Corporate Actions / Asset Servicing

Efinancialcareers

South East

Competitive salary

5+ years projects experience within Asset Servicing and/or Corporate Actions. Strong Corporate Actions experience: operational processes and management experience. Consulting skillset: business analysis, project management, testi...

3 weeks ago seen See more...

IT Service Management (ITSM) Platform Analyst

Northumbria Police

Newcastle, Down

£24,921 to £32,772 per year

We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex,...

3 weeks ago seen See more...

Service Design Analyst

Northumbria Police

Newcastle, Down

£33,039 to £37,584 per year

We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex,...

3 weeks ago seen See more...

Service Desk Analyst

Newcastle University

Newcastle, Down

Excellent attention to detail. Good communication, interpersonal, and organisational skills. A high level of literacy and numeracy. A passion for delivering high quality IT support. A working knowledge of delivering IT systems and...

3 weeks ago seen See more...

Service Desk Analyst

York St John University

York, Lancashire

£25,138 to £27,979 per annum

The role will be responsible for being the first point of contact for ITS queries and for managing the resolution and escalation of these queries.Required Skills and ExperienceAs the front face of ITS, staff on the Service Desk ar...

3 weeks ago seen See more...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

3 weeks ago seen See more...

Senior IT Service Desk Analyst - (7572)

Manchester Metropolitan University

Manchester All Saints Campus

Grade 5 (£26,444 to £28,759)

compassionate, empathetic, a good listener who strives for perfection not only in themselves but inspires it in the team around them. someone who can communicate clearly and confidently at all levels, building positive relationshi...

3 weeks ago seen See more...

Senior Service Analyst (Manufacturing)

Khr - Recruitment Specialists

Maidstone, Kent

+ Company Benefits

Start: 20/05/2024. Rate: + Company Benefits. Location: Maidstone, England. Type: Permanent. Industry: IT. Recruiter: KHR - Recruitment Specialists. Contact: Aleeza Shah. Tel: 01732 870011. Email: to view click here Posted: 2024-04...

a month ago seen See more...

Manage Service Analyst

Fpsg Connect

East Lothian, Scotland

Support the internal software. Facilitating communication between data centres and customers. Coordinating with Managed Service, Technical Services, Internal Service Desk, Development, and Implementation teams through effective co...

a month ago seen See more...

Portfolio Services Analyst, Officer

Efinancialcareers

South East

Competitive salary

Ensure position and transaction data in Charles River Investment Management System (CRIMS), State Street's front office platform and IBOR recordkeeping systems are aligned. Acting as primary support for clients using CRIMS. Take o...

2 months ago seen See more...

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