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Manager IT Service Desk jobs in London

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IT SERVICE DESK MANAGER

Lead the smooth operation of ITIL principles and meeting of SLAs within the Service Desk function with a focus on driving improvements in service delivery. Oversee the day-to-day operations within the Service Desk team, managing w...

CompanyTechnet It Recruitment
AddressLondon, England
CategoryCustomer Service
Salary£55K per Year
Date Posted 4 days ago See detail

IT Service Desk Manager

Technet It Recruitment

London, England

£55K per Year

Lead the smooth operation of ITIL principles and meeting of SLAs within the Service Desk function with a focus on driving improvements in service delivery. Oversee the day-to-day operations within the Service Desk team, managing w...

4 days ago seen See more...

IT Service Desk Manager

Rise Technical Recruitment

London, England

£300 - £400/day

Are you looking for your next immediately available contract role?My Central Government client are looking for a Service Desk Manager to act as a point of escalation for their IT Support team. You will be a technical subject matte...

2 weeks ago seen See more...

Service Desk Manager

Context Recruitment

London, England

£50,000 - £60,000/annum plus excellent benefits

Oversee the whole Service Desk process including service requests, incidents and problem tickets. Manage and co-ordinate urgent and complicated support issues and act as escalation point for all requests and incidents. Manage Majo...

24 hours ago seen See more...

IT Service Desk Analyst

Carousel Consultancy Ltd

London, England

£35,000 - £40,000 per annum

Providing first level technical support to end users via phone, email and in person. Logging all support requests and incidents into the ticketing system. Diagnosing and resolving hardware, software and network issues by troublesh...

2 days ago seen See more...

IT Service Desk Engineer

Hartleyco Ltd

London, England

£25,000 - £30,000/annum

Are you ready to join a rapidly growing Cloud Managed Service Provider that is becoming the most trusted IT partner in the UK? My client is dedicated to excellence and innovation, leveraging automation to deliver unparalleled serv...

3 days ago seen See more...

IT Service Desk Analyst

Carousel Consultancy

London, England

£35,000 - £40,000/annum + great benefits

Providing first level technical support to end users via phone, email and in person. Logging all support requests and incidents into the ticketing system. Diagnosing and resolving hardware, software and network issues by troublesh...

3 days ago seen See more...

IT Service Management Representative (Entry-Level)

Randstad Technologies

London, England

£18.00 - £20.00 per hour

"Exciting Career Opportunity: IT Service Management Representative Position in London!" We have a great opportunity for you to join our dynamic team in London! - Your day-to-day activities will involve managing and resolving incid...

4 days ago seen See more...

Senior IT Service Manager

Bdo

London, Greater London

Manage the implementation, development, and maturation of the IT Service Management function, ensuring it meets the high standards expected within BDO. Direct the strategic course of the IT Service Management Function, aligning it...

4 days ago seen See more...

IT Service Manager

Bdo

London, Greater London

Ensure continuous service improvement initiation and track to completion - Identify areas of service improvement and remediation and work to shape the IT service improvement programme. Be the interface for escalations associated w...

4 days ago seen See more...

IT Service Desk Support

Adecco

Sutton, Greater London

£28,000 - £32,000/annum

Competitive salary. 25 days holiday plus additional leave for birthdays, weddings, and moving house. Annual bonus scheme. Annual medical checks and seasonal flu jabs. Wide range of development and training opportunities. Employee...

a week ago seen See more...

IT Project Manager Desk Top Roll Out project

Taylor James Resourcing

London, England

£85,000 - £90,000 per annum

You musthave solid experience and proven track record of delivering end-to-end desktop upgrades within medium to large organisations (essential). Comfortable working in Waterfall, Agile & Hybrid styles. Project Management experien...

7 days ago seen See more...

Account Manager / IT / Microsoft Managed Service Provider / MSP

Awd Online

London, England

£170,000 per annum, OTE

Monthly Client Performance Reviews: Covering service performance, risks and security and progress in IT roadmap. Client Satisfaction: Collaborate with Operations to communicate service-related issues and ensure client understand h...

7 days ago seen See more...

Business Development Manager / BDM / IT Services / MSP

Awd Online

London, England

£150,000 per annum, OTE

Writing Proposals / presentations / RFPs /quotes 20%. Lead generation/development 40%. Internal activities 20% (working with operations on solutions, meetings, forecasting, updating CRM, etc.). Lead Generation - Follow up on warm...

7 days ago seen See more...

Service Desk Manager

Stott And May

London, England

70000-80000

Lead and motivate the Service Desk team to deliver top-notch technical support and customer service. Foster strong relationships with clients, stakeholders, and the public to ensure positive interactions and brand representation....

a week ago seen See more...

IT Service Desk 1st/2nd Line x 2

Conex Europe

London, England

£35,000 - £48,000/annum Dep on Exp + Excellent Bens

Internet Explorer,FireFox& Microsoft Edge browser. Microsoft Windows 10. Microsoft Office 365 Suite. iManageWork. Citrix/VPN. ITSMTicket Management System. Help Desk Institute - Analyst certification preferred....

2 weeks ago seen See more...

Service Desk Manager

Context Recruitment

London

£50000 - £60000 per annum + plus excellent benefits

Oversee the whole Service Desk process including service requests, incidents and problem tickets. Manage and co-ordinate urgent and complicated support issues and act as escalation point for all requests and incidents. Manage Majo...

a week ago seen See more...

Managed IT Services Presales Consultant

Apogee Corporation Limited

London, England

Desktop operating systems. Mobile operating systems. Microsoft 365. Microsoft Azure. Windows Server. Virtualization technologies. Storage platforms. Networking & Wifi. Backup and recovery. Licensing. Liaising with Sales, technical...

2 weeks ago seen See more...

Service Desk Manager

Fuel Recruitment Limited

London, England

£50,000 - £70,000/annum

Lead and inspire a team of dedicated IT professionals, fostering a collaborative and customer-centric culture. Oversee day-to-day Service Desk operations, ensuring timely incident resolution and request handling aligned with ITIL...

a week ago seen See more...

IT Service Delivery Manager

Connexa Technology Limited

Northwood, Greater London

£45,000 - £55,000/annum

Oversee the operations of the Service Desk for the whole IT Team, ensuring incidents and service requests receive an efficient and effective "first response", "follow-up responses" and "resolution". Monitor service desk metrics an...

2 weeks ago seen See more...

IT Service Desk Analyst

Coyles

London, England

£23/hour

Ensure that incident requests are handled according to agreed procedures and, for unresolved incidents, provide an effective interface between users and service providers supplying all necessary diagnostic information. Register an...

a month ago seen See more...

IT Service Desk Team Leader

Austin Fraser

London, England

£40,000/annum

Previous experience working in a Service Desk, Desktop Support or similar role.. In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service life cycle. Good knowledge of Windows operating sys...

2 months ago seen See more...

IT Service Desk Team Lead

Eteach Uk Limited

London, England

Not specified

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.We have a reputati...

2 months ago seen See more...

IT Service Asset and Configuration Manager

London Gatwick Airport

Gatwick, Gloucestershire

£44,321 - £49,245 + £1,000 flex allowance, up to 15% bonus and benefits

Develop and implement IT SACM (Service Asset and Configuration Management) policies, procedures, and processes aligned with ITIL best practices. Front efforts to identify, record, and track configuration items (CIs) throughout the...

2 months ago seen See more...

Service Desk Manager

Context Recruitment

London, England

£50,000 - £60,000/annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

2 months ago seen See more...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

2 months ago seen See more...

Service Desk Manager

Context Recruitment

London, Greater London

£50000 - £60000.00 per annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

2 months ago seen See more...

IT Service Manager

Ucl - It Services Group

London, Greater London

£51,474 to £60,521

ABOUT US UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over 1 billion. First degree or equivalent, preferably in a science or technology discipli...

2 months ago seen See more...

SENIOR IT PROCUREMENT MANAGER FOR FINANCIAL SERVICES FIRM

Bramwith Consulting

London, England

£100000 - £110000 per annum + bonus

Lead the IT procurement team in developing and implementing strategic procurement solutions. Oversee the management and maintenance of supplier contracts and relationships, whilst ensuring compliance with industry standards and re...

a month ago seen See more...

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