Service Centre Manager jobs in East of England

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CUSTOMER SERVICE MANAGER (CONTACT CENTRE)

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

CompanyCcr Recruitment Group
AddressHemel Hempstead, Hertfordshire
CategoryCustomer Service
Salary£37,500 - £40,000 Annual
Job typePermanent
Date Posted 4 weeks ago See detail

Customer Service Manager (Contact Centre)

Ccr Recruitment Group

Hemel Hempstead, Hertfordshire

£37,500 - £40,000 Annual

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

Service Centre Admin Manager

Wtw

Suffolk, England

Responsible for the quality and performance objectives defined by WTW. Responsible for the adherence to the change, quality assurance and operational excellence frameworks enabling a quality service. Ability to work with key stake...

Service Manager

Thurrock Council

Grays, Essex

£59,925 - £69,165 per annum (Pro-rata for part time)

Service ManagerTo assess and strengthen the current social work practiceframework, finalise our audit and assurance framework and ensure that the directorate candemonstrate outcomes for service users and in readiness for the CQC...

Service Manager - Fieldwork and Practice Development

Thurrock Council

Grays, Essex

£59,925 - £69,165 per annum (Pro-rata for part time)

To assess and strengthen the current social work practiceframework, finalise our audit and assurance framework and ensure that the directorate candemonstrate outcomes for service users and in readiness for the CQC inspection. Th...

Service Manager - Partners in Practice

Essex County Council

Chelmsford, Essex

Up to £64000 per annum

Service Manager - Partners in PracticeSecondment, Full Time64,950 to 74,058 per annumLocation: ChelmsfordWorking Style: Community-based workerClosing Date: 2nd June 2024 This is a 6 or 12 month Secondment opportunityAn exciting...

Client Services Manager

Blue Square

Hertfordshire, England

Youre able to demonstrate previous account management / executive experience. Youre commercially aware and a critical thinker. Youre experienced and/or can demonstrate an understanding of the retail / telecommunications industr...

Client Services Manager

Home Group Limited

Ipswich, Suffolk

16000.00 GBP Annual

Client Services Manager East Ipswich Permanent, part time (22.5 hours per week), Salary GBP15,698.40 to GBP16,994.40 pro rataand great benefits including Health Cash Plan On call shift payment of GBP14.30 per 8 hour session, Sleep...

Service Manager- Public and Private Law - Chelmsford

Cafcass

Chelmsford, Essex

£52,906 - £54,845

Expert knowledge of childrens social work, including safeguarding, statutory and assessment frameworks. A track record of highly effective practice management or supervisory experience. Demonstrable experience of being a practice...

Service manager

Complete Security Recruitment

Basildon, Essex

Fire & Security Role: Are you a Service Manager ensuring financial budgets are achieved? Paying up to 65k What can you expect as an employee: Market leader in the Automation industry Progressive company & Position Up to 65k + Fa...

Service Manager- Public and Private Law - Chelmsford

Cafcass Organisation

Chelmsford, Essex

52906.00 - 54845.00 GBP Annual

Expert knowledge of children's social work, including safeguarding, statutory and assessment frameworks. A track record of highly effective practice management or supervisory experience. Demonstrable experience of being a practice...

Assistant Centre Manager at Thorndon Nature Discovery Centre

Essex Wildlife Trust

Brentwood, Essex

£19,232.80

Role Information Pack Rehabilitation of Offenders Policy Statement...

Design and Installation Services Manager

Wickes

Braintree, Essex

Competitive

Managing a team in an environment similar to our Kitchen and Bathroom Showrooms. Strong focus on learning and development. Coaching and mentoring. Attractive bonus. Save-as-you-earn scheme. Private Medical and Life Assurance. Cash...

Building Services Manager

Skilled Careers

Cambridgeshire, England

Building Services ManagerLeading Tier 1 Opportunity! Start date: Immediate Salary : 80-85k+ Location: Cambridgeshire The company:- Leading Tier 1 Main Contractor- Working on a 100M Project as a Building Services Manager...

Nursing Services Manager - Discharge Planning

Hallo Healthcare Group

Harlow, Essex

£45,000 per annum plus company car

36 days annual leave (inclusive of bank holidays). Fully expensedSUVcompany car+ fuel card. Private medical insurance. Up to 1200 refer a friend bonus. Competitive quarterly bonus scheme. Company Pension Scheme. Full support f...

Service Manager – Residential Children Services

Norfolk County Council

Norfolk, England

£53,802 to £59,196 per annum (scale M)

Competitive salary. Generous holiday entitlement with the ability to buy and sell leave. Health and Wellbeing services including fast-track physiotherapy and a free counselling service. Flexible working opportunities including...

Service Manager - Residential Children Services

Norfolk County Council

Norfolk, England

53802.00 - 59196.00 GBP Annual + (scale M)

You will have experience of working with children and young people with an in-depth knowledge, understanding and experience of managing child protection, safeguarding and risk management issues within children's services.This role...

Assistant General Manager - Bowling Leisure Centre

Flow Sports Personnel Ltd

Watford, Hertfordshire

£28,000/annum + Bonus (OTE £32K) + Great Benefits

a minimum of twelve months management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry. be passionate about customer service. evidence of inspiring and developing...

Mortgage Services Sales Manager

Connells Group

Peterborough, Cambridgeshire

£35,000 - £75,000/annum

Competitive Basic Salary. Commission. Car allowance / company car. Private Health Care. Pension. Company discounts. Fantastic training & development. Opportunities for career progression....

Regional Service Manager - South Of England

Revorec Recruitment Solutions

Hertfordshire, England

£50,000 - £60,000/annum Van, benefits

Regional Service Manager - South Of EnglandSouth East - Home/Field Based, Flexible location50,000-60,000 + Company vehicle and benefitsMonday - Friday 40 hoursAre you a Service Manager looking to join an industry leading company...

Female Service Manager – Anti Trafficking and Modern Slavery

The Salvation Army

Peterborough, Cambridgeshire

£39,079 pa

NVQ Level 4 or equivalent in a related field or a willingness to work towards this, or at least 5 years experience of working in the field of Anti-Trafficking and Modern Slavery.. Significant experience of working with vulnerabl...

IT Service Manager

Reed Education

Norfolk, England

£32,077 - £33,944 per annum, inc benefits

Salary: 32,077 - 33,944. Location: Norwich. Job Type: Full-time, Permanent. Assist in managing the IT services and infrastructure for the trust and individual schools. Provide high-level IT support within a Microsoft environment...

IT Service Manager

Reed Education

Norfolk, England

£32,077 - £33,944 per annum, inc benefits

Salary: 32,077 - 33,944. Location: Norwich. Job Type: Full-time, Permanent. Assist in managing the IT services and infrastructure for the trust and individual schools. Provide high-level IT support within a Microsoft environment...

IT Service Manager

Reed Education

Norfolk, England

£32,077 - £33,944 per annum, inc benefits

Salary: 32,077 - 33,944. Location: Norwich. Job Type: Full-time, Permanent. Assist in managing the IT services and infrastructure for the trust and individual schools. Provide high-level IT support within a Microsoft environment...

Business Centre Manager

Bolt-On Recruitment Ltd

Essex, England

Competitive

Profile and Reputation: Elevate the Business Centre's local, regional, and national standing. Relationship and Account Management: Foster collaboration with clients and partners. Operational Excellence: Deliver exceptional service...

Registered Service Manager

Jupiter Recruitment

Bury St Edmunds, Suffolk

£38000 - £40000 per annum

Ensuring the highest standards of support. Managing budgets. Developing your team. ensure the individuals you support have the opportunity to develop a varied. You're committed to the same high-quality, person-centered services th...

Project Manager - Local Government - Housing Services

Access Computer Consulting Plc

Essex, England

£175.00 - £210.00 per day

Candidates must have experience of working for a local authority, specifically involved with Housing Services. Experience of writing technical specification documents to inform procurement activities is required. Strong knowledge...

Customer Service and Account Manager

Alexander Knight

Essex, England

£26,000 - £28,000 per annum

Client Communication: Answer incoming calls and emails promptly, ensuring client inquiries and issues are addressed with the highest level of professionalism. Relationship Management: Develop and maintain robust relationships with...

Operations Centre Manager

Phs Group Limited

Cambridgeshire, England

Motivating, leading and inspiring the Operations Team at site by providing an environment that drives employee engagement in line with company values using clear management and communication skills. Managing and deploying resource...

Advice Services Managers

Suffolk Refugee Support

Ipswich, Suffolk

£32,837 per year

As part of the Management Team to oversee the function of the organisation and its strategic development, especially in relation to SRSs advice service. Be responsible for developing the advice service according to organisational...

Contact Centre Team Manager

Hireful

Peterborough, Cambridgeshire

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...