Service Desk Agent jobs in Belfast, County Antrim

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CUSTOMER SUPPORT ENGINEER, 1ST LINE SUPPORT, SERVICE DESK

Responsible for the Customer Support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases th...

CompanyPeople Source Consulting
AddressBelfast, County Antrim
CategoryCustomer Service
Salary£32,000 - £38,000/annum 3% pension+28 days holiday
Job typeContract
Date Posted 3 days ago See detail

Customer Support Engineer, 1st Line Support, Service Desk

People Source Consulting

Belfast, County Antrim

£32,000 - £38,000/annum 3% pension+28 days holiday

Responsible for the Customer Support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases th...

IT Service Desk - Team Leader

Queen's University Belfast

Belfast, County Antrim

£35,000 - £45,000

Academic or vocational qualifications (e.g. HND/HNC, NVQ 4 or equivalent in Information Technology, Computer Science or related field).. Significant recent experience in an IT Service Desk/IT support role to include one years exp...

Customer Service Agent

A Mclean Bookmakers

Belfast, County Antrim

£11.55 per hour with annual bonus

Answering inbound calls from customers and placing bets on their behalf. Dealing with customer queries.....

Customer Service Agent

Northgate Vehicle Hire

Belfast, County Antrim

£25,351.93 a year

Where you really excel is in managing more than one task at a time - from sourcing vehicles so you can say yes to booking, resolving a customer rental query, administration of a customer account or overseeing the daily vehicle mov...

Senior Service Desk Team Leader

Vanrath It

Belfast, County Antrim

£30,000 - £40,000

Operational management of the Service Desk Team. Ensuring SLA targets are met. Acting as the global deputy Service Desk manager. Monitoring team performance. Ensuring ticket requests are answered in a timely manner. 3+ years exper...

Senior Service Desk Manager (75k base salary)

Vanrath It

Belfast, County Antrim

£65,000 - £75,000

Manage and mentor a team of Service Desk analysts, providing guidance, coaching, and performance evaluations. Foster a positive and productive team environment to enhance team morale and motivation. Oversee the day-to-day operatio...

Global Service Desk Team Lead

Mcs Group

Belfast, County Antrim

£100,000 or more

Oversee the strategic direction of a Global Service Desk. Be that senior point of escalation for those trickier issues that require a seasoned pro to resolve, although this will not be a heavy element of your day to day. Engage se...

Multifunctional agent Ramp and Aircraft Services Agent

Swissport International Ag

Belfast, County Antrim

£12.48 an hour

Position Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.Swissport GB is seeking a motivated individual...

IS Service Desk Support Engineer

Mcs Group

Belfast, County Antrim

Negotiable

MCS Group is current working with a large manufacturing company that operates across NI & UK Markets. They've recently been adding to their Service Desk team to bolster and support their ever-growing business and this IS Service S...

Service Desk Engineer

Vanrath It

Belfast, County Antrim

Negotiable

Responding to Service Desk tickets via phone, email and in-person. Providing 2nd line IT support to end users. Hardware maintenance. Contribute to improving IT & other business processes. Troubleshooting & resolving IT problems fo...

Customer Service Agent Belfast International Airport

Swissport International Ag

Belfast, County Antrim

£12.48 an hour

You're focussed on delivering exceptional and safe service You have strong personal skills and can be an effective team player You're committed to learning and personal growth You're self-confident and can stay calm under pressure...

Customer Service Agent

Fibrus

Belfast, County Antrim

£23,085 a year

First point of contact for our customers via inbound calls and other methods of communication, providing a top-class Customer Service experience at all times. Providing support to customers around both technical and non-technical...

Customer Service Agent Belfast International Airport

Swissport International Ag

Belfast, County Antrim

£12.48 an hour

You're focussed on delivering exceptional and safe service. You have strong personal skills and can be an effective team player. You're committed to learning and personal growth. You're self-confident and can stay calm under press...