Service Desk Agent jobs in Lancashire, England

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SERVICE DESK TEAM LEADER

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

CompanyLima Networks Ltd
AddressLancashire, England
CategoryCustomer Service
Salary£45,000 - £50,000 per annum
Job typePermanent, full-time
Date Posted 2 weeks ago See detail

Service Desk Team Leader

Lima Networks Ltd

Lancashire, England

£45,000 - £50,000 per annum

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

2nd Line Service Desk Engineer

Nextech

Lancashire, England

£28,000 - £32,000 per annum

This isn't a general Service Desk, their team are extremely hands on and deal with BAU, infrastructure and projects! * Strong knowledge of Microsoft Windows OS - MAC is also beneficial * AD, AAD, GPO - including DNS, DHCP, TCP/IP*...

Customer Service Agent - remote

Candidate Source Ltd

Lancashire, England

£126.00 per day

Manage inbound calls to discuss any question or queries they may have relating to their account and updating the system with any notes from the call. Having great quality conversations to prevent avoidable events and complaints. S...

IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

Service Desk Analyst

York St John University

York, Lancashire

£25,138 to £27,979 per annum

The role will be responsible for being the first point of contact for ITS queries and for managing the resolution and escalation of these queries.Required Skills and ExperienceAs the front face of ITS, staff on the Service Desk ar...

Service Desk Analyst

Adria Solutions

Lancashire, England

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

IT Service Desk Manager

Abs Commercial Solutions

Chorley, Lancashire

45000.00 - 50000.00 GBP Annual

Implement and maintain service management processes in line with ITIL v4 best practices, ensuring efficient and effective service delivery. Directly lead, mentor, and guide the Service Desk team, ensuring rapid and effective resol...

Service Desk Analyst - 1st Line Support, York

Concept Information Technology

York, Lancashire

€23,000.00 - €26,000.00

Then this may be the role for you:Job Title: First Line Support - Service Desk AnalystMy client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various se...

Legal Aid Customer Service Agent

Marston Holdings

Helmshore, Lancashire

£21,255 to £22,308 per year

Making outbound and receiving inbound calls. Ensuring that all clients or customers receive the best Customer Service. Negotiating payments / arrangements over the telephone. Updating systems with relevant call details. Returning...

Legal Aid Customer Service Agent

Marston Holdings Ltd

Lancashire, England

Making outbound and receiving inbound calls. Ensuring that all clients or customers receive the best Customer Service. Negotiating payments / arrangements over the telephone. Updating systems with relevant call details. Returning...

Live chat Service Desk analyst

The Portfolio Group

Lancashire, England

£22,500 per annum

Provide response to all Chat & Email support queries to the Service Desk. Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs. Gather informat...

Customer Service Agent

The Talent Crowd

Lancashire, England

£30,000 per annum

A leading blue chip company is seeking a dedicated Customer Service Agent to excel within their Complaints department, offering a rewarding salary of 30,000 per annum starting ASAP. Embrace a balanced work-life rhythm with the fl...

Tesco Colleague - Customer Service Desk - Wigan Hindley Extra

Tesco

Lancashire, England

Not specified

Being a colleague in one of our stores means that you will help to serve our shoppers better every day. Youll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you ar...

Service Desk Analyst IT Helpdesk / 1st Line

Reed

Lancashire, England

£12.59 - £18.73 per hour, negotiable

Work on the ICT Service Desk, accurately recording all calls offered by either phone or email into the Service Management Tool (SMT). Perform accurate assessment of calls, performing fit time fix where possible. Provide solutions...