Service Desk Consultant jobs in England

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IT SERVICE DESK ANALYST

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

CompanyJumar Solutions
AddressBirmingham, West Midlands
CategoryCustomer Service
Salary£200/day
Job typeContract
Date Posted 2 months ago See detail

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

Service Desk Manager

In Technology Group

Cheshire, England

Competitive

Company van provided. Fuel card / mileage covered. Free parking on site. 28 days annual leave. Collaborative team environment. MCP Qualified or equivalent MS Certs (desired). Previous experience working within a small to medium en...

Service Desk Analyst - FTC

Willmott Dixon

Hertfordshire, England

Competitive salary

They are a great team to work with and would describe themselves as: - * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Not only are they a genuinely nice bunc...

Service Desk Engineer - 12 month Secondment/FTC

Hitachi Energy

Newton Aycliffe, Durham

Managing ticket queues in Service Now and adhere to SLA best practices. Work as part of the team to balance the Service Desk queues. Action any requests such as software installations that can be pushed out via group policy. Suppo...

Service Desk Analyst (1st line)

Experis

London, England

Competitive

Accountable for the smooth running of the Service Desk. Assist all users with any logged IT related incident when called upon to do so. Accurately record, update and document incidents and requests using the IT Service Desk call l...

IT Service Desk Team Lead

Eteach Uk Limited

London, England

Not specified

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.We have a reputati...

Service Desk Analyst

Searchability

Derbyshire, England

First Line IT Support. Based Derby. Handling incoming support via phone, email and chat. Resolving technical issues promptly. Communication skills. Technical background. To apply please call or email. Good academic background in I...

IT Service Desk Analyst

Business Of Fashion

Bicester, Oxfordshire

Ensure that a high level of customer service is consistently delivered. Handle all IT queries made by Value Retail employees based in the village. Provide support and testing resource for IT related projects and office moves / re-...

Part time - Service Desk Administrator

Davis Commercial Services Ltd

Northampton, Northamptonshire

12.00 - 12.00 GBP Hourly

Logging reactive calls received, report them to the team. Contacting sites when calls received and ensure the information received is correct. Answering the Service Desk phones and deal with enquiries. Passing calls to engineers....

2nd Line Service Desk Technician

Better Days Recruitment Ltd

Sompting, West Sussex

£28000 - £33000/annum Good company benefits

A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing S...

Service Desk Manager

Context Recruitment

London, Greater London

£50000 - £60000.00 per annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

Service Desk Engineer

Pertemps Gloucester

Tewkesbury, Gloucestershire

£28,000 - 32,000 - Annum

Were excited to share an amazing opportunity for career growth with a well-established office in Tewkesbury.Were looking for a talented individual to join the team as an IT Service Desk Engineer. If youve got experience in a si...

Service Desk Escalation Engineer

Stoneseed

Derbyshire, England

£30,000 - £35,000 per annum

Providing a point of escalation to support incidents relating to hardware, software, network connectivity, and application services to a wide variety of external customers. Managing and tracking incident tickets using an in-house...

Service Desk Analyst/Engineer

Lts Resourcing Ltd

South East

£30,000 - £38,000 per annum

Triaging and responding to helpdesk queries as part of an ITIL L1 service management model. Managing the hardware stock and managing purchasing in collaboration with the Operations Manager. Assisting with license management. Liais...

Customer Service Consultant - Chichester

Hsbc

Chichester, West Sussex

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience. Play an integral part in c...

Service Desk Team Leader

Allpoints Fibre

Reading, Berkshire

Maintenance of an IT Knowledge Base, detailing all tasks performed by 1st Line. Management and oversight of the 1st Line functions. Creation of user guides, which are to be published in a shared area for the business. Input into I...

HMRC Service Desk Agent

Hm Revenue And Customs

Croydon, Cambridgeshire

£32,782 - £35,059 a year

Triage, monitor and action requests through our ServiceNow portal. Attempt to resolve these as first point of contact or to the service level agreement. Escalate issue that cannot be resolved to the relevant Resolver Group. Identi...

Telematics Service Desk Analyst

Msx International Limited

Gaydon, Warwickshire

£24,000 - £25,000/annum

Become an expert in the Connected Car Technologies. Oversee Global markets such as UK, USA, China, EU and Russia. Case Management; incident management, technical/hierarchal escalations, ticket handling. Investigations; product kno...

Service Desk Coordinator

Adore Recruitment Ltd

London, England

£28,500 - £30,000/annum

Helpdesk Coordinator / SchedulerFrom 28,500-30,500 (Depending on experience)ILFORDFull time office-based role 10 mins walk from station or Free Parking! !Have you arranged Engineers diary before?I am recruiting for the UKs la...

Service Desk Technician

Empro Consultants Limited

Chelmsford, Essex

£25,000 - £30,000/annum + additional benefits

Be a specialist knowledge resource within IT and develop knowledge in any key areas as necessary to support the client wherever required. To provide advice and instruction to the 1st Line Support Desk team, or to the other members...

Service Desk Analyst

Adria Solutions Ltd

Manchester, Greater Manchester

£25,000 - £30,000/annum

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

Service Desk Analyst

Efinancialcareers

South East

Competitive salary

Help desk support. Experience with Windows desktop operating systems. Experience with Apple desktop operating systems. Experience with Active Directory, Exchange Online and Microsoft Office 365. Experience with managing Android an...

IT Service Desk Analyst

Hott Source Limited

Surrey, England

Salary negotiable

Experience with Active Directory and Office 365. Windows 10/11 and supports of printers, PCs, desktops, and iPads. Familiarity with computer hardware, peripherals, and networking concepts. DNS, DHCP. Exceptional customer service a...

2nd Line Service Desk Engineer

Rise Technical Recruitment Limited

Wiltshire, England

£27,000 - £32,000 per annum

Provide customer-facing 2nd Line support for firewall and server configuration. Conduct troubleshooting and maintenance of infrastructure. Utilise Office 365 and Active Directory for daily tasks. Demonstrate proficiency in WAN and...

IT Service Desk Analyst

Spectrum It Recruitment

Hampshire, England

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

1st Line Service Desk Up to £25k Bournemouth

Oscar Technology

Dorset, England

£22,000 - £25,000 per annum

Valid UK Drivers license and car. Minimum 1 year MSP experience. Fantastic customer service skills. Prior Service Desk experience. Office 365. Laptop/PC repair and diagnostics....

Service Desk Analyst

Adria Solutions

Lancashire, England

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

IT Service Desk Analyst

Spectrum It Recruitment

Avon, England

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

1st Line Service Desk Engineer Up to £25k Bristol

Oscar Technology

Avon, England

£22,000 - £25,000 per annum

Valid UK Drivers license and car. Minimum 1 year MSP experience. Exemplary customer service skills. Prior Service Desk experience. Office 365. Laptop/PC repair and diagnostics....

Service Desk Advisor

4Square Recruitment Ltd

Surrey, England

£22,000 - £25,000 per annum

We're seeking a dedicated Service Desk Advisor to join our dynamic team in Camberley. Your main focus will be ensuring that service levels are maintained at the highest standard. Key Requirements: Excellent communication skills Ab...