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Service Desk Lead jobs in West Midlands, England

Now available 22 results are consistent

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IT SERVICE DESK TECHNICAL SUPPORT ANALYST

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

CompanyUniversity Of Birmingham - It Services
AddressBirmingham, West Midlands
CategoryCustomer Service
Salary5
Job typeFull Time
Date Posted 4 days ago See detail

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

4 days ago seen See more...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

a week ago seen See more...

Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

2 weeks ago seen See more...

IT Service Desk Apprentice

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Respond positively and professionally to end user calls, e-mails or raised tickets. Manage user administration at the desktop within limits of security policies Managing of ticket queues to ensure all work is carried out in a tim...

2 weeks ago seen See more...

2nd Line Service Desk Engineer

Searchability

West Midlands, England

Group Life Assurance (after 1 years' service). Employee Bonus Scheme. Health Cash Plan. Salary Exchange workplace pension employer 4% / employee minimum 5%. MyStaff Shop - Extensive Retailer Discounts and Wellbeing Centre. Access...

3 weeks ago seen See more...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

3 weeks ago seen See more...

Service Desk Analyst

Adria Solutions

West Midlands, England

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

3 weeks ago seen See more...

Service Desk Analyst

Glide.uk

Birmingham, West Midlands

£24,500 a year

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

3 weeks ago seen See more...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

3 weeks ago seen See more...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

3 weeks ago seen See more...

Operational Lead - Residential Childrens Services

Coventry City Council

Coventry, West Midlands

£64,194 - £70,744 plus £8000 market supplement

Open and fair: We are fair, open, and transparent. Nurture and develop: We help and encourage everyone to be their best and do their best. Engage and empower: We talk and listen to others, working together as one. Create and innov...

3 weeks ago seen See more...

Tier 1 - IT Service Desk Analyst

Poundland

West Midlands, England

Competitive salary

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Perform initial triage on incidents by gathering relevant information, diagnosing problems, and resolving straight...

2 months ago seen See more...

Service Lead (Behavioural science)

Birmingham City Council

Birmingham, West Midlands

has substantial experience of working with a wide range of partners and stakeholders in supporting Public Health outcomes, for example elected members and the commissioners and providers of health and care services. is able to int...

2 months ago seen See more...

Service Desk Analyst

Compass

West Midlands, England

Competitive salary

Efficient processing of IT incidents and requests from initial logging through to resolution, in line with all internal processes and targets. Providing an excellent level of customer service whilst acting as a single point of con...

2 months ago seen See more...

Senior Service Desk Analyst

National Express

West Midlands, England

We are looking to recruit for a Senior Service Desk Analyst to be based at the Walker Building in Birmingham. You will be working closely with the team manager on continuously improving the level of service provided. This is a fas...

2 months ago seen See more...

Data Engineer x2 – Leading Healthcare Service – Birmingham

Redrock Resourcing

Digbeth, West Midlands

£50,000 - £55,000/annum

Develop data pipelines implementing ETL/ELT processes. Developing integrations using the Ipaas platform. SQL development, designing and developing scalable ETL packages. Snowflake Cloud warehousing. Cloud integrations tools such a...

4 weeks ago seen See more...

Technology Service Delivery Team Lead

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

4 weeks ago seen See more...

PMO Lead - Financial Services

Sanderson

West Midlands, England

Financial Services. Strong Core PMO skills. C-suite level stakeholder management. Ability to manage multiple projects. Any outsourcing experience would be beneficial. Proactive. Tenacious....

a month ago seen See more...

Lead Field Service Engineer Gates / Barriers

Rise Technical Recruitment Limited

West Midlands, England

£42,000 - £44,000 per annum

Lead Automation Technician maintaining and servicing Gates / Barriers. Nationwide role with weekly staying away - 40 staying away allowance. Training, progression and overtime. Field Service Engineer. Gates / Barriers background....

a month ago seen See more...

Lead Field Service Engineer (Gates / Barriers)

Rise Technical

Birmingham, West Midlands

£42000.00 - £44000.00 per annum + Training + Progression

Lead Automation Technician maintaining and servicing Gates / Barriers. Nationwide role with weekly staying away - 40 staying away allowance. Training, progression and overtime. Field Service Engineer. Gates / Barriers background....

a month ago seen See more...

Transformation Lead – Finance Shared Service Centre

Dla Piper

Birmingham, West Midlands

Competitive

Lead efforts to drive behavioural change across all levels of the Finance Shared Service Centre. Develop and implement strategies to foster a mindset of adaptability, collaboration, and innovation to support transformation initiat...

2 months ago seen See more...

Lead Worker – Learning Disability Community Wellbeing Service

Midland Mencap

Birmingham, West Midlands

£10.90 an hour

Provide support consistent with individual, person-centred, support plans & risk assessments. To identify and connect individuals to community facilities, local services and professionals. Uphold and promote rights, dignity, respe...

2 months ago seen See more...

What should I search to find Service Desk Lead jobs in West Midlands?

People who searched for Service Desk Lead jobs in West Midlands also searched for Customer Services Manager, Director Of Services, Banking Customer Service, Customer Service Supervisor, Customer Service Agent, Customer Services Assistant, Assistant Service Manager, Customer Services Advisor, Customer Services, Customer Service Operations, Customer Service Consultant, Senior Services Manager, Customer Service Specialist, Service Engineer, Business Service Manager, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in West Midlands

Customer Service Agent, Customer Services Advisor, Manager, Inbound Customer Service, Customer Service Associate, Customer Service Officer, Head Of Engineering, Vehicle Technician, Assistant Operations Manager, Therapy Team Leader, Retail Sales Associate, It Security, Senior Healthcare, Customer Service Representative, Service Desk Engineer,

What companies are hiring for Service Desk Lead jobs in West Midlands?

The top companies hiring now for Service Desk Lead jobs are Crimson Ltd,

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