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Service Desk Operator jobs in West Midlands, England

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TECHNOLOGY SERVICE DESK TEAM LEADER

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

CompanyThe Works Stores Plc
AddressWest Midlands, England
CategoryCustomer Service
Job typePermanent, full-time or part-time
Date Posted 2 days ago See detail

Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

2 days ago seen See more...

IT Service Desk Apprentice

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Respond positively and professionally to end user calls, e-mails or raised tickets. Manage user administration at the desktop within limits of security policies Managing of ticket queues to ensure all work is carried out in a tim...

2 days ago seen See more...

2nd Line Service Desk Engineer

Searchability

West Midlands, England

Group Life Assurance (after 1 years' service). Employee Bonus Scheme. Health Cash Plan. Salary Exchange workplace pension employer 4% / employee minimum 5%. MyStaff Shop - Extensive Retailer Discounts and Wellbeing Centre. Access...

5 days ago seen See more...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

5 days ago seen See more...

Service Desk Analyst

Adria Solutions

West Midlands, England

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

5 days ago seen See more...

Service Desk Analyst

Glide.uk

Birmingham, West Midlands

£24,500 a year

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

6 days ago seen See more...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

a week ago seen See more...

Casual Funeral Service Operative

Dignity Plc

West Midlands, England

Competitive salary

Has a Full UK Manual Driving License. Physically able to lift and carry heavy weights in accordance with manual handling procedures. Ideally familiar with the local community. Committed to providing excellent customer service. Dem...

a week ago seen See more...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

a week ago seen See more...

Freight Forwarding Customer Services Operator

Red Recruit Ltd

West Midlands, England

£27,000 - £29,000 per annum

Ensure customer Bookings are accurately taken and entered into operations system, International, National, and cross trade. Booking deliveries in with customers. Liaising with suppliers / Origin Offices. Build strong relationships...

4 weeks ago seen See more...

Tier 1 - IT Service Desk Analyst

Poundland

West Midlands, England

Competitive salary

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Perform initial triage on incidents by gathering relevant information, diagnosing problems, and resolving straight...

a month ago seen See more...

Service Desk Analyst

Compass

West Midlands, England

Competitive salary

Efficient processing of IT incidents and requests from initial logging through to resolution, in line with all internal processes and targets. Providing an excellent level of customer service whilst acting as a single point of con...

a month ago seen See more...

Senior Service Desk Analyst

National Express

West Midlands, England

We are looking to recruit for a Senior Service Desk Analyst to be based at the Walker Building in Birmingham. You will be working closely with the team manager on continuously improving the level of service provided. This is a fas...

a month ago seen See more...

IT Service Desk Analyst

West Brom

West Bromwich, West Midlands

£24,500 a year

Perform and undertake all aspects of support service (telephone calls, voicemails, call backs, email etc.) to ensure the successful resolution of issues.. Handling incoming calls and undertaking any relevant issue investigation en...

2 months ago seen See more...

Service Desk Analyst

Hayley Group

Halesowen, West Midlands

Permanent, Full-time

Providing IT support via phone, face-to-face and electronic communications to ensure the successful resolution of issues. Handling incoming calls and undertaking any relevant issue investigation ensuring all key information is acc...

2 months ago seen See more...

IT Service Desk Technician Apprentice

Qa Ltd

West Midlands, England

£15,000 per annum

Initial contact point for customers seeking technical assistance via phone or email. Conduct remote troubleshooting using diagnostic techniques. Determine solutions based on customer-provided details. Represent support on the s...

2 months ago seen See more...

Service Desk Analyst

Gsf Car Parts

Sutton Coldfield, West Midlands

Permanent, Full-time

Being the face of IT and responding to customer requests and issues in a timely and professional manner. Accurate registration, prioritisation, and classification, of all requests in the IT Service Desk, from multiple channels....

2 months ago seen See more...

Service Desk Analyst

Hayley Group Limited

West Midlands, England

Salary negotiable

Providing IT support via phone, face-to-face and electronic communications to ensure the successful resolution of issues. Handling incoming calls and undertaking any relevant issue investigation ensuring all key information is acc...

2 months ago seen See more...

IT Service Operations Manager

Blues Point Ltd

West Midlands, England

£40,000 - £50,000 per annum

Experience with the following technologies: Supporting Windows architecture.Supporting LAN equipment.Supporting WAN Services (particularly SDWAN).Supporting Microsoft M365.Supporting Microsoft Azure. Supporting Windows architectur...

2 months ago seen See more...

IT Service Desk Apprentice

Qa Ltd

West Midlands, England

£15,000 per annum

Provide 1st line technical support, addressing queries promptly via phone, email, or in-person. Uphold high standards of customer service, adhering to service management principles. Ensure SLAs are met for responding to and reso...

2 months ago seen See more...

Field Service Operations Manager

Rise Technical

Birmingham, West Midlands

£68000 - £72000 per annum + Car/Car Allowance + Bonus

Overseeing Service & engineering operations in UK. Homebased role with frequent travel. Ongoing career development opportunities. Experience of managing Service Engineers. Comfortable with lots of travel....

2 months ago seen See more...

Field Service Operations Manager

Rise Technical Recruitment Limited

West Midlands, England

£68,000 - £72,000 per annum

Overseeing Service & engineering operations in UK. Homebased role with frequent travel. Ongoing career development opportunities. Experience of managing Service Engineers. Comfortable with lots of travel....

2 months ago seen See more...

Funeral Service Operative

Funeral Partners

Solihull, West Midlands

Comprehensive training for all our roles and opportunities to achieve industry recognised qualifications. Full uniform. Opportunities to work within the local community. Reward and recognition scheme. Regular feedback surveys and...

2 months ago seen See more...

Service Desk Analyst

Parentpay Group

Coventry, West Midlands

Provide 1st Line Support to all customers (both internal and external) via telephone, email and webchat. Ensure that all support requests are recorded accurately and professionally on the Zendesk system so that all tickets can be...

2 months ago seen See more...

IT Service Desk Lead

West Brom

West Bromwich, West Midlands

Lead and develop the IT Service Desk team in line with industry best standards. Oversee and be actively involved in Incidents, Requests, Changes and Problems raised via the IT Service Desk, following up on any that need to be pro...

2 months ago seen See more...

Service Operations Analyst

Kapsch

Coventry, West Midlands

Provide technical support to customers, documenting incidents and requests, and driving resolution including FTF. Escalate and assist with major incident management. Adhere to SLAs and processes. Perform basic troubleshooting, in...

2 months ago seen See more...

Cleaning Operative (Sports Centre) - Campus Services - 55641 - Grade 2

University Of Birmingham

Edgbaston, West Midlands

£22,464 - £23,605 a year

Carry out cleaning and sanitising of all areas of buildings, including sweeping, mopping, damp wiping, vacuuming, using cleaning agents and cleaning equipment. Empty bins and remove waste and recycling. Ensure that hygiene and req...

a month ago seen See more...

What should I search to find Service Desk Operator jobs in West Midlands?

People who searched for Service Desk Operator jobs in West Midlands also searched for Assistant Service Manager, Customer Services, Customer Service Associate, It Customer Service, Customer Service Assistant, Customer Service Executive, Banking Customer Service, Inbound Customer Service, Senior Services Manager, Customer Service Consultant, Mortgage Customer Service, Director Of Services, Customer Services Assistant, Director Of Operations, Customer Services Manager, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in West Midlands

Manager, Customer Service Agent, Customer Service Associate, Customer Service Officer, Head Of Engineering, Inbound Customer Service, Customer Services Advisor, Vehicle Technician, Assistant Operations Manager, National Sales Manager, It Security, Service Technician, Call Centre Agent, Customer Service Representative, Customer Service Team Leader,

What companies are hiring for Service Desk Operator jobs in West Midlands?

The top companies hiring now for Service Desk Operator jobs are hireful, JR Recruitment, Reed Business Support,

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