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1ST LINE SOFTWARE SUPPORT ANALYST

Direct the flow of incoming cases and ensure customers are served promptly and efficiently. Gather information and log files to pass on to level 2 support. Explaining possible solutions to customers using knowledge base articles....

CompanyManpowergroup
AddressEngland
CategoryCustomer Service
Job typePermanent
Date Posted 3 days ago See detail

1st Line Software Support Analyst

Manpowergroup

England

Direct the flow of incoming cases and ensure customers are served promptly and efficiently. Gather information and log files to pass on to level 2 support. Explaining possible solutions to customers using knowledge base articles....

3 days ago seen

Software Support Analyst (German Speaking)

Applause It

Glasgow, Scotland

£32000 - £50000

Proficiency in both written and verbal communication in German and English is required. A basic understanding of one or more relational databases, such as Oracle or SQL Server, is required. Basic understanding of Windows operating...

6 days ago seen See more...

Software Support Analyst (German Speaking)

Applause It

Reading, Berkshire

£30000 - £50000

Proficiency in both written and verbal communication in German and English is required. A basic understanding of one or more relational databases, such as Oracle or SQL Server, is required. Basic understanding of Windows operating...

6 days ago seen See more...

Software Support Analyst

Advantage Resourcing

London, England

£32,000/annum

Capturing, updating, uploading, and managing data in the G-Trac knowledgebase system, which is now transitioning to a SaaS This involves extensive and routine data entry tasks related to companies and individuals as part of our cl...

2 weeks ago seen See more...

Software Support Analyst (German Speaking)

Applause It Recruitment Ltd

Glasgow, Scotland

Proficiency in both written and verbal communication in German and English is required. A basic understanding of one or more relational databases, such as Oracle or SQL Server, is required. Basic understanding of Windows operating...

2 weeks ago seen See more...

Software Support Analyst (Bespoke Software) - Milton Keynes/Hybrid

Pulse It Recruitment Ltd

Milton Keynes, Buckinghamshire

19000.00 - 27000.00 GBP Annual + Benefits

Client Management. Customer Support. 1st Line Bespoke Software Support. Problem Management. SLA Management. Ticket Management. Customer satisfaction. Bespoke Software Support. Agile (ideally). An attractive starting salary! A chan...

a month ago seen See more...

Software Support Analyst

2I Recruit Ltd

Guildford, Surrey

£30,000 - £35,000

Investigate and resolve reported issues. Log, prioritise and keep issues up to date on the issues tracking system, ensuring that you work to ITIL standards. Work with customers in reproducing issues in order to find resolution as...

2 months ago seen See more...

Azure Application Support Analyst | Proactive Appointments

Proactive Appointments

London, Greater London

Strong Application Support. Azure Administration. PowerShell/Python. Understanding of core infrastructure services, eg, Networks, Domain, Firewalls etc. High Availability concepts. Monitoring tools (Pingdom, Solar Winds etc.) Wind...

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Technical Support Analyst - Dynamics 365 Business Central/ NAV

Nigel Frank International

Bedfordshire, England

£50,000 - £55,000/annum

Technical, 3rd line support of D365 Business Central environments. Troubleshooting complex support issues, involving back end analysis and code review. Debugging support issues alongside development teams. Processing technical cha...

2 days ago seen See more...

Applications Support Analyst - Belfast

Riada Resourcing

Belfast, County Antrim

See Job Description

Hourly Rate: 14.91 per hour. Location: Belfast. Hours of Work: 37 hrs per week, Monday to Friday 9.00 am to 5.00 pm . Holidays: 35 days annual leave pro rata. Duration: Temporary, ongoing. Please note closing date for this vacanc...

2 days ago seen See more...

Colleague Digital Support Analyst

Nhs Property Services Ltd

London, England

£30,000/annum Starting from £30,000

First point of contact for all colleagues, incident & request management. In-depth investigation of hardware and application issues, remote monitoring of site networks, and infrastructure, proactive remote checks and maintenance....

2 days ago seen See more...

Software & Data Reporting Analyst

Edwards & Pearce

Nottingham, Nottinghamshire

Competitive

Our client is seeking a Software and Data Reporting analyst to join their team in Nottingham. The candidate must have a keen eye for detail and experience of ERP software.THE ROLE: The roles duties include:Training new employees o...

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IT Software Licence Analyst | Proactive Appointments

Proactive Appointments

Surrey, England

Basic knowledge of software/hardware life cycle management, compliance and process improvement. Working understanding of software licensing and grasp of contract language. Working knowledge of software and procurement life cycle....

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Software Engineer - Analyst - Asset & Wealth Management - Birmingham

Efinancialcareers

West Midlands, England

Competitive salary

The Private Wealth Management (PWM) business within Asset & Wealth Management division provides comprehensive Investment Management services and advice across a full-range of asset classes for very high net worth individuals. PWM...

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Software and Data Reporting Analyst

Kenton Black

Nottingham, Nottinghamshire

£35,000 - £60,000/annum

To be responsible for the Groups ERP system, providing internal software support, including back-end settings, supporting upgrades and enhancement requests. To become a super user and trainer of new employees for the ERP system....

2 days ago seen See more...

Junior Software Implementation and Support Consultant

Highbridge Talent

Dundee, Scotland

£25,000/annum

Based from the office in Aberdeen, you'd work as part of a team of 4 people. Supporting customers with their compliance and asset management software. This is an entry level role where you can develop your skills and benefit from...

2 days ago seen See more...

Software Support / Application Support Analyst

4Square Recruitment Ltd

South East

£25,000 - £30,000 per annum

This is hybrid working - 1 day per week in the office. This is an opportunity for an individual to develop new skills and knowledge withing the field. Key job responsibilities o Technical incident management (call logging, trouble...

2 months ago seen See more...

Application Support Analyst

Vanrath It

County Tyrone, Northern Ireland

Negotiable

A chance for an Application Support analsyt to join a leader in their industry! You will Provide Tier 1 and Tier 2 support, troubleshoot, prioritise, and resolve application issues to minimise business operation disruptions. For t...

2 days ago seen See more...

Senior Financial Support Analyst

Davies Talent Solutions

West Midlands, England

Competitive salary

Manage all aspects of the Financial Support process, including end-to-end arrears management. Collaborate with customers to understand the cause and potential future challenges related to their arrears, and develop tailored soluti...

2 days ago seen See more...

IT Second Line Support Analyst

4Recruitment Services

West Midlands, England

£17.11 per hour

Provide second-Line Support for more complex IT issues that first-Line Support cannot resolve. Troubleshoot and resolve advanced hardware, software, and network problems. Assist with configuration, installation, and maintenance of...

2 days ago seen See more...

Application Support Analyst

Spectrum It Recruitment

Staffordshire, England

3rd line Application support experience. T-SQL. SQL Developer/OracleDB. Business systems administration and configuration....

2 days ago seen See more...

1st Line Technical IT Support Analyst

Amtis Professional Ltd

West Midlands, England

£175.00 - £185.00 per day

Previous experience in similar role. 2013/2016/Office 365. Windows 10/11 (IOS and Mac OSX advantageous. Experience using call logging system. Active Directory / Azure AD. Adding/Deleting users assigning OUs and access rights. GPO...

2 days ago seen See more...

Technical Support Analyst - Dynamics 365 Business Central/ NAV

Nigel Frank International

South East

Technical, 3rd line support of D365 Business Central environments. Troubleshooting complex support issues, involving back end analysis and code review. Debugging support issues alongside development teams. Processing technical cha...

2 days ago seen See more...

Application Support Analyst

Charles Jenson Recruitment Ltd

Cambridgeshire, England

£33,000 - £40,000 per annum

SQL. Windows Server. IIS. HTML. CSS. JavaScript. Software Development Lifecycle principles. Exceptional customer support skills. LMS/L&D or HR software support....

2 days ago seen See more...

It Support Analyst

R3Vamp Limited

Hampshire, England

£30 - £35 per annum

Circa 30k - 35k Permanent Eastleigh (Hybrid) Your New Role Working within a leading legal firm within the technology and digital team, you will provide application support to users across the business. You will have an excellent...

2 days ago seen See more...

Software Support - Cloud Enterprise Software (WINDOWS SERVER ADMIN / CLOUD)

The Workplace Consultancy

London, England

Assisting the Business Development Team with sales, pre-tender technical specifications, solution costings and other supporting material. Understanding customers requirements and designing solutions for customers business requir...

2 days ago seen See more...

Customer Support Analyst

Faith Recruitment

Surrey, England

£22,000 - £24,000 per annum

Our fantastic client based in Guildford are seeking a Customer Support Analyst to be part of their team. The role of Customer Support Analyst will including: Helping existing customers Provide customer contact via phone and email...

2 days ago seen See more...

1st Line IT Support Analyst - Burton on Trent

Experis

Staffordshire, England

£22,000 to £25,000 per year

Excellent Communication skills. Polite & Courteous. Enthusiastic. High-Level of Service Ethic. Act as a first point of contact for all internal customers regarding IT issues and queries. Logging all requests and incidents within t...

3 days ago seen See more...

Applications Support Analyst

Riada Resourcing

Belfast, County Antrim

£14.91 per hour.

NI Housing Executive are a flexible and inclusive employer offering great career pathways, enabling you to reach your full potential. About the role: Location: BelfastHours of Work: 37 hrs per week, Monday to Friday 9.00am to 5.00...

3 days ago seen See more...

Application Support Analyst - 2nd line

Vanrath It

County Antrim, Northern Ireland

£35,000 - £45,000

Antrim. Hybrid. ERP system support. Supporting database platforms (SQL). Work with wider IT and software development team. 3+ years Application Support experience including 2nd line support. Experience working with ERP systems (Sa...

3 days ago seen See more...

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What companies are hiring for Software Support Analyst jobs?

The top companies hiring now for Software Support Analyst jobs are Recruitment Genius Ltd, Whitehall Resources, Michael Page Technology, Basak Baser,

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