Technical Service Desk jobs in England

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IT SERVICE DESK MANAGER - HYBRID

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

CompanyRobert Walters
AddressLancashire, England
CategoryCustomer Service
Salary£40,000 per annum
Job typePermanent, full-time
Date Posted 2 months ago See detail

IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

2nd Line Service Desk Engineer

Searchability

West Yorkshire, England

Hybrid working model. 25 days holiday plus bank holidays and the option to purchase more. Medical Insurance. Continued development support. Previous experience working within a fast paced MSP. Broad knowledge of IT systems. Vast e...

IT Service Desk Analyst - £27K

Robert Walters

Cheshire, England

£25,000 - £27,000 per annum

You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff. You will be responsible for assisting with 1st/2nd line helpdesk requests and dev...

Technical Services Support Engineer

Microlink Pc

Hampshire, England

£20,000 per annum

Install and test software for Windows and Apple Mac machines to a high standard? Repair laptop machines? Ensure quality control? Make hardware adjustments to computer systems. RMA returns. Receive incoming calls and make outgoing...

Service Desk Engineer - Aldershot

Xact Placements Limited

Hampshire, England

£22,000 - £26,000 per annum

1st & 2nd line IT support. Provide both remote and onsite support to a variety of local clients. Keep clients up-to-date on any issues. Resolve hardware and software faults. Installing and configuring computer operating systems an...

1st Line Service Desk Analyst (Hybrid)

Vertex-It-Solutions

South East

£24,000 - £30,000 per annum

Act as the first point of contact for our clients IT requests and issues via phone, ticketing system and email. Diagnose and resolve 1st Line assigned tickets within target resolution times. Accurately classify and log tickets, k...

Service Desk Technician

Rise Technical

Chalfont St Giles, Buckinghamshire

Up to £25000.00 per annum + Hyrbid + Funding Education

Recent graduate, newly certified, or deeply passionate about IT with foundational knowledge. Able to commute to Chalfont Grove by car, bike, or on foot. Desirable to have knowledge in Office 365, Active Directory, Azure, and basic...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

Technical Service Specialist – MFD Print Equipment

Taylor Higson

Manchester, Greater Manchester

£45,000+

This role would suit a peoples person, someone who is a master of building on existing relationships but also has great commercial and technical acumen. The company are a household name and globally recognised business and are al...

Service Desk Analyst

York St John University

York, Lancashire

£25,138 to £27,979 per annum

The role will be responsible for being the first point of contact for ITS queries and for managing the resolution and escalation of these queries.Required Skills and ExperienceAs the front face of ITS, staff on the Service Desk ar...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

Service Desk Manager

In Technology Group

Cheshire, England

Competitive

Company van provided. Fuel card / mileage covered. Free parking on site. 28 days annual leave. Collaborative team environment. MCP Qualified or equivalent MS Certs (desired). Previous experience working within a small to medium en...

Senior Technical Services Manager

About Isg

London, Greater London

To take full responsibility from Tender to Completion of a construction project in varying value, up to 10m+. To identify problems and offer solutions. To suggest trade contractors, systems and manufacturers for team appraisal. T...

Service Desk Analyst - FTC

Willmott Dixon

Hertfordshire, England

Competitive salary

They are a great team to work with and would describe themselves as: - * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Not only are they a genuinely nice bunc...

Service Desk Engineer - 12 month Secondment/FTC

Hitachi Energy

Newton Aycliffe, Durham

Managing ticket queues in Service Now and adhere to SLA best practices. Work as part of the team to balance the Service Desk queues. Action any requests such as software installations that can be pushed out via group policy. Suppo...

Service Desk Analyst (1st line)

Experis

London, England

Competitive

Accountable for the smooth running of the Service Desk. Assist all users with any logged IT related incident when called upon to do so. Accurately record, update and document incidents and requests using the IT Service Desk call l...

IT Service Desk Team Lead

Eteach Uk Limited

London, England

Not specified

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.We have a reputati...

Service Desk Analyst

Searchability

Derbyshire, England

First Line IT Support. Based Derby. Handling incoming support via phone, email and chat. Resolving technical issues promptly. Communication skills. Technical background. To apply please call or email. Good academic background in I...

Technical Services Manager - RAF Croughton

Vivo Defence

Northampton, Northamptonshire

Competitive

Company car/car allowance. Single private medical cover. Life assurance 2x base salary. 25 days annual leave. 6% employee matched pension contribution. Rewards Hub....

IT Service Desk Analyst

Business Of Fashion

Bicester, Oxfordshire

Ensure that a high level of customer service is consistently delivered. Handle all IT queries made by Value Retail employees based in the village. Provide support and testing resource for IT related projects and office moves / re-...

Part time - Service Desk Administrator

Davis Commercial Services Ltd

Northampton, Northamptonshire

12.00 - 12.00 GBP Hourly

Logging reactive calls received, report them to the team. Contacting sites when calls received and ensure the information received is correct. Answering the Service Desk phones and deal with enquiries. Passing calls to engineers....

2nd Line Service Desk Technician

Better Days Recruitment Ltd

Sompting, West Sussex

£28000 - £33000/annum Good company benefits

A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing S...

Service Desk Manager

Context Recruitment

London, Greater London

£50000 - £60000.00 per annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

Technical Services Director

Workshop Recruitment

Southampton, Hampshire

£75,000 - £90,000 per year

Full responsibility, leadership & management for the Technical Services, Field Engineering and Product Training teams. Manage continual evaluation & improvement process to improve quality, cost reduction, product safety, customer...

Service Desk Engineer

Pertemps Gloucester

Tewkesbury, Gloucestershire

£28,000 - 32,000 - Annum

Were excited to share an amazing opportunity for career growth with a well-established office in Tewkesbury.Were looking for a talented individual to join the team as an IT Service Desk Engineer. If youve got experience in a si...

Service Desk Escalation Engineer

Stoneseed

Derbyshire, England

£30,000 - £35,000 per annum

Providing a point of escalation to support incidents relating to hardware, software, network connectivity, and application services to a wide variety of external customers. Managing and tracking incident tickets using an in-house...

Service Desk Analyst/Engineer

Lts Resourcing Ltd

South East

£30,000 - £38,000 per annum

Triaging and responding to helpdesk queries as part of an ITIL L1 service management model. Managing the hardware stock and managing purchasing in collaboration with the Operations Manager. Assisting with license management. Liais...

Service Desk Team Leader

Allpoints Fibre

Reading, Berkshire

Maintenance of an IT Knowledge Base, detailing all tasks performed by 1st Line. Management and oversight of the 1st Line functions. Creation of user guides, which are to be published in a shared area for the business. Input into I...

HMRC Service Desk Agent

Hm Revenue And Customs

Croydon, Cambridgeshire

£32,782 - £35,059 a year

Triage, monitor and action requests through our ServiceNow portal. Attempt to resolve these as first point of contact or to the service level agreement. Escalate issue that cannot be resolved to the relevant Resolver Group. Identi...