Account Coordinator

About Us
Our client is a leader in the international forest products trade, headquartered in Boston, USA. It is a family-owned business and a subsidiary of the Kraft Group of Companies, with interests in sports and entertainment, real estate, paper & packaging, and forest product trading. Working with customers in over 80 countries worldwide, our client is the largest independent forest product trading company in North America.
Hybrid opportunity, with scope to work from home on average, two days a weeks after the probationary period. Hours 9am to 5pm or 8am to 4pm Monday to Friday.
About the Role
Reporting to the Sales Manager, the Account Coordinator will manage the administration of the UK Paper imports and European exports.
Export Administration
Processing sales and purchase orders for export business from the UK
Placing bookings with forwarders / carriers
Notifying and agreeing collection schedules with suppliers
Facilitating trailer collections from suppliers and deliveries to warehouses
Receiving bookings confirmations and maintaining the containerboard booking tracker
Inventory management
Entering of inventory and sales worksheets into Cietrade
Receiving and forwarding site packing lists to be sent to forwarders / warehouses
Handling daily enquiries regarding order collections and status updates
Order management - review order tonnages and ensure order are shipped within agreed deadlines
Production of the monthly warehouse stock reports
Import Administration
Entering new budgets and orders into the management system
Daily liaison with suppliers and UK customers
Negotiating and booking freight to optimise order contribution
Deliver orders in a timely and cost-effective manner
Submit clearances for EU export and UK import, and review and check clearances, and forward to third parties
Enter worksheets into cieTrade and issue invoices to customers
Follow up on claims and other technical enquiries
About You
Skilled administrator, with a strong attention to detail and ideally, experienced in sales order processing, inventory management or supply chain
Clear communicator, both verbally and in writing, with a collaborative and friendly interpersonal style
Proficient Microsoft Office skills, with the ability to learn new systems
Enthusiastic, self-motivated and a natural team player
We're looking for people who have a growth mindset and a real passion for service delivery. In return, we can offer you the scope for development in an entrepreneurial business.
Job Types: Full-time, Permanent
Salary: GBP24,000.00-GBP26,500.00 per year
Benefits:
Free parking
On-site parking
Work from home
Schedule:
Monday to Friday
Application question(s):
Are you a confident communicator?
Are you able to commute to Newbury 5 days a week?
Are you a natural team player, looking for an interesting role where no two days are the same?
Education:
GCSE or equivalent (preferred)
Experience:
sales administration: 1 year (required)
Work Location: In person