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We're ASOS. We blend our flair for fashion with our love of cutting-edge technology, but more importantly were interested in how we can bring the best out of you.
We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.
Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.
Job Description
About the Role
An exciting opportunity to join the Commercial Programme Team within Flexible Fulfilment at ASOS. You will be working on AFS (ASOS Fulfilment Service) which is a new business stream key to ASOS’ future strategy. You will be integral in setting up new business processes for AFS as well as providing critical admin support. You will work to onboard new sellers to AFS at ASOS as well as supporting with the Partner Fulfils onboarding. You will work collaboratively with our partner brands & cross functionally within asos to ensure smooth onboarding into BAU. You will manage the product & PO creation, critical path and troubleshoot any issues.
What You’ll be Doing
- Support the Commercial Program Manager & Associate in building strong working relationships with our Partners by being the go-to for partner communication and queries.
- In the short to medium term, you will create options, assign EANs & raise PO’s/ASNs within KPI. In the longer term, you will help feed into automated solutions & act as SME
- Create and maintain a robust critical path for each partner brand
- Managing/Monitoring the intake of stock into the business on AFS whilst keeping the brand & team informed
- Ensuring the Critical Path is managed and up to date to guarantee that stock is processed efficiently and quickly resolving any query stock issues that occur during the process.
- You will communicate any issues and escalate where needed as well as suggesting solutions.
- Working across Technology, B&M & Supply Chain within ASOS supporting the flexible fulfilment business stream, implementing new processes.
- You will proactively identify solutions & efficiencies for continual improvement & feed back blockers/issues that affect the wider flexible fulfilment team.
- Proactively monitor our partners Article Status Reports to ensure maximum visibility of styles on the ASOS platform and support resolution of issues to maximise the sales opportunity.
- You will work collaboratively with the Account Managers/ ASOS B&M to ensure additional ranges are raised accurately and samples are available to handover to ASOS Studios in line with timelines.
- Supporting the wider flexible fulfilment team when needed
- Delivering efficient administrative support to the team, to ensure a smooth-running operation and relevant reports and files are always kept up to date.
- Participate in market reviews to understand competitor activity, identifying brand partnership opportunities for the department and presenting back ideas to the team.
- Taking the opportunity to learn and develop key skills through the ASOS Commercial Academy
Qualifications
Who We’d Like to Meet
- Is super organised, able to use their initiative and to work in a fast-paced environment
- Is good at problem solving
- Has a strong understanding of 20-something culture and the ASOS customer, and is able to find the latest trends relevant to them
- Has great attention to detail
- Is able to build great professional relationships and have excellent communication skills
- Is confident using MS Office (Excel) and learning new systems.
Additional Information
What’s in it for you?
- Employee discount (hello ASOS discount!)
- ASOS Develops (personal development opportunities across the business)
- Employee sample sales
- Access to a huge range of LinkedIn learning materials
- 25 days paid annual leave + an extra day for your birthday
- Discretionary performance related bonus scheme
- Private medical care scheme
- Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
Our Commitments
We want our people to be whoever they want to be. That’s why we’re committed to creating a truly inclusive culture at ASOS, but how’re we doing it?
We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter. We’ve also recently been placed 8th in the Inclusive Top 50 Companies Employer List too.
We have several employee networks that operate as safe spaces, to help support and celebrate our people, find out more here.
How can we support you to be your best self? Our Talent team will be happy to provide support e.g. if you need additional time to prepare for an assessment or you have requirements for any part of the interview/hiring process - just let us know by email or phone, whatever works best for you. It’s also our policy to interview all candidates with a disability who meet the minimum requirements for roles they have applied to.
If you have any questions about the policies we have in place to support our employees (e.g. our parental leave approach), just let our Talent team know.
