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SalaryLooking to work within a vibrant company, combining 25 years of industry expertise with ongoing investment in cutting-edge technology to drive future success? Seeking a role where proactivity is welcomed, with scope to develop and grow?
Viking have an exciting opportunity for a Account Manager Customer & Sales Management to join the growing Sales team in the UK, based in the Manchester area on a Hybrid contract. You will join us on a full-time, permanent basis and in return, you will receive an excellent salary, commission and benefits package.
Looking to work within a vibrant company, combining 25 years of industry expertise with ongoing investment in cutting-edge technology to drive future success? Seeking a role where proactivity is welcomed, with scope to develop and grow?
We are Viking. We provide business supplies and services to help our customers work better - whatever their workplace. We are a single source for everything customers need to be more productive, including the latest technology, core office supplies, print and document services, business services, facilities products, furniture, and school essentials.
Benefits of joining us as a Account Manager Customer & Sales Management :
- Generous pension (matched contribution up to 6% of your monthly salary)
- PMI via AXA for your partner and dependents living in the same house up to 24 years of age
- Discounted gym membership
- Staff discount
- 25 days holiday plus bank holidays (rising to 27 days after 5 years' service)
- 8 hours paid appointment time per annum
- £10 pcm contribution towards running costs when you work from home 2 days a week
- Employee Assistance Programme
- Free on-site parking
- 2 days home working per week
About the Account Manager Customer & Sales Management role:
Secure the sales plan realization by retaining and growing profitable accounts and strengthening customer engagement as defined in the Customer & Sales coverage model and strategy. Customer relationships will be built by using a multi-contact and online approach adhering to customer preferences.
Your responsibilities as our Account Manager Customer & Sales Management will include:
- Outbound calls to existing customers in order to generate (additional) sales;
- Pro-active sale of our products and services as well as the implementation of customer campaigns in coordination with the Marketing department in order to achieve our sales goals;
- Contact person for our medium-sized customers in the region via phone and email;
- Analysis of purchasing behavior (e.g. sales/margin, potential)
- Sharing product inquiries and updating customer data;
- Creation of customer-specific offers;
- Ensuring customer satisfaction through regular contact.
What we’re looking for in our Account Manager Customer & Sales Management:
- Relevant experience in a service or sales oriented position is an advantage
- Minimum vocational level of working and thinking
- Relevant professional experience in telephone sales
- You are a strong communicator at various levels
- Good communication skills, both verbal and written
- Excellent native language skills of the relevant customer market. In addition, English is also required for communication with stakeholders throughout the organization
- Strong customer focus, able to identify customer needs and improve sales through commercial mindset
- Preferably completed commercial training
- Solution-oriented and entrepreneurial thinking
- Good MS Office skillset (Word, Excel, PowerPoint)
Want to join our team? If you feel you have the skills and experience required for the Key Account Manager (South) role, please click ‘Apply’ today and take your next step towards a career with Viking.
