Company

KeoghsSee more

addressAddressLiverpool, Merseyside
salary SalaryPermanent
CategoryAdministrative

Job description

The Admin Assistant will provide support to the claims handlers. They will be responsible for the inputting of new claims for the department, answering phone calls made into the department and monitoring inboxes.

Key Accountabilities

  • Provide support to a team of claims handlers and to other departments when required

  • Adhere to client specific protocols and best practice

  • Support delivery of consistently high levels of service and productivity

  • Accurately input new claims

  • Answer incoming calls

  • Sort and dispatch digital post

  • Monitor inboxes

  • Support with CRU post and tasks

  • Support FHAs and complete ad hoc tasks as required

  • Working Hours
    35 hours per week
    Monday – Friday 9am – 5.00pm with 1 unpaid hour for lunch.
    Primary location for this role is Liverpool Office, this is a hybrid role working 1 day in the office and 4 days from home.

    Experience, Skills and Qualifications

  • Previous admin experience

  • Excellent IT skills including excel and inputting data accurately and efficiently

  • Good communication skills, has the confidence and ability to speak verbally over the phone

  • Organisational skills with the ability to manage own workload

  • Has the ability to prioritise tasks

  • Values
    Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
    Our Values
    We are connected
    We are Dynamic
    We are Innovative
    We succeed together

    Contract Type

    Permanent

    Area

    Corporate Risk and Advocacy

    Sub Area

    Pre Lit Casualty

    Office

    Liverpool - St. Pauls Square

    Closing Date

    08 Apr 2024
    Refer code: 3147374. Keoghs - The previous day - 2024-04-06 14:20

    Keoghs

    Liverpool, Merseyside
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