Admin Assistant

Benefits

- FREE Online 24/7 GP Service for you and your family from a GP who can prescribe 

- Wagestream – where any day can be a payday 

- Refer-a-Friend Scheme - Instantly earn points and cash rewards 

- Sovereign Health Care Plan  

- Canada Life, Group Life Assurance  

- Blue Light Card  

- Blink, our internal communications app  

- Pension scheme  

- Free DBS check (Disclosure and Barring Service) 

We provide every child with an exceptional educational experience that is enjoyable, stimulating, and supportive, enabling them to reach their full potential. 

Pupils benefit from a multi-disciplinary team consisting of teachers, a family liaison officer, teaching assistants, a speech and language therapist, an occupational therapist, and a mental health practitioner. 

KEY DUTIES AND RESPONSIBILITIES:

To provide a professional, personable service to all external and internal personnel. As the initial contact for all parents and visitors, the post holder should be welcoming, personable, helpful, and able to represent the school in a professional and friendly manner.

To provide high quality general administrative support as required. To ensure that information is handled and exchanged timely and appropriately, and that routine school and office procedures are prioritized effectively. It is essential that the post holder is organised, able to multi-task, work flexibly and have a ‘can do’ approach to work, since no two days are the same.

The following does not represent an exhaustive list but gives an indication of the role of the post.

RELATIONSHIPS:

Supporting the team with all administrative tasks.

Assist colleagues and teaching staff in the coordination of meetings for parents, training and development.

To work as part of the school office/administration team, liaising regularly over outstanding tasks.

To provide high-quality customer service to parents, pupils, colleagues and other stakeholders.

To contribute as an effective and collaborative member of the school administration team.

RECEPTION DUTIES:

To provide a high quality, professional service on the reception, being the first point of contact for visitors to the school, extending a warm welcome to callers.
To complete reception duties efficiently and to provide a professional and positive welcome to all visitors, pupils and staff.
To issue visitor lanyards and ensure all visitors are correctly signed in/out, in accordance with safeguarding and GDPR protocols.
To deal with enquiries, by email, telephone and in person, and to ensure accurate information is passed to relevant parties in a timely manner, always maintaining confidentiality.
To maintain a tidy and welcoming reception area, ensuring school publications and other information is up to date and available/accessible for visitors.
To have responsibility for incoming and outgoing post, and to effectively monitor the general office email account.
Operating and keeping communication systems under review.
Providing general advice and guidance to staff, pupils and the school community.
To handle incoming deliveries, ensuring they are stored safely and appropriately, and redistributed timely.

ADMINISTRATION DUTIES:

To follow up with parents regarding absence in line with school policy and procedure.
To prepare and issue correspondence to parents via Class Dojo.
To produce and collate data as requested by senior staff or external agencies (e.g. standard/statutory returns).
To assist with arrangements for school visits and events (e.g. school nurse, photographer etc).
To help maintain and update information on the school website and calendars with support.
To assist in the organisation of school events and parents’ meetings.
Fulfil administrative functions effectively and to a high standard, and be able to prioritise competing priorities to ensure deadlines are met and colleagues feel supported.
Take accurate minutes of agreed meetings.

GENERAL:

-Set high expectations of conduct whilst acting as a good role model for others, ensuring high standards are maintained and promoted in all areas of work.

-Be aware of and comply with school policies and procedures particularly those relating to child protection, health and safety, confidentiality and data protection, reporting all concerns to an appropriate person.

-To actively participate in and attend a variety