Admin Assistant Community Heart Failure Team

To provide administrative support for the Heart failure Service The routine typing of reports, letters, minutes, memos & general documents. Undertake general office duties including photocopying, filing and distribution of documents. Implement secretarial and administrativeprocedures for own area of work . Accept treatment referrals and allocate and amend patient appointments and Clinic schedules as requested. Ensure appropriate stock control measures are in place for the ordering and receiving of stationary and clinical supplies. Act as a first point of contact for the service in relation to enquiries from patients, staff and external contacts. To receive and transmit information verbally/electronically using computer/e-mail/ fax. Deal with non-clinical telephone enquires/queries from patients, GPs and colleagues in relation to the service. Liaise with, and deal with non clinical queries from other multi-disciplinary agencies. Inform relevant organisations, departments and patients of any impending changes to the service or clinics.