Administration Apprentice

Administration Apprentice
Starting salary £13,621 
At six months this rises to £14,188
At 12 months increases with living wage to £23,796
Two year apprenticeship 
40 hours a week Monday to Friday
Sunderland - Doxford Park

We have a fantastic new opportunity to join us as an administrator supporting our system control support team. We are open to hearing from candidates from all backgrounds whether you are just leaving education, have been working for years or seeking a new career.

The apprenticeship will last two years, and you will get the opportunity to earn as you learn.  In this time, you will undertake a qualification where you will be given a mentor for help and support and will learn about our business as a whole and not just the role which you are in training for.  We aim to give you real-life work experience as well as the qualifications to succeed in the future.

Here’s a taster of what you would learn
•    You will learn how to be an effective team member and provide a full support service to the System Control Support team
•    Provide support completing administration tasks and helping the department run successfully
•    You will engage in credible learning so that you become a ‘go to’ contact on queries
•    Improve your organisational skills, learn how to multitask and prioritise your workload
•    Knowledge in all Microsoft programs would really help you to settle into our team
•    Undertake qualification in Business Administration Level 3 

What we are looking for
We are seeking applications from anyone who is passionate and has an interest in our business.  This opportunity is about vocational success, so we are not looking for any formal qualifications however we are looking for people who possess some key behaviours.  For example can you work in a team, do you have a ‘can do’ attitude, are you happy using your problem-solving skills, and do you have a passion to succeed? 

If you have an interest in all areas from a technical perspective you would love working with us in the System Control Team!

What we will offer you
•    Starting salary £13,621.  At six months this rises to £14,188.  At 12 months increases with living wage to £23,796
•    40 hours a week Monday to Friday
•    25 days annual leave (plus recognised bank holidays and 2 half days over the Christmas period)
•    SSP for first 7 calendar days then occupational sick pay
•    A generous stakeholder 5/10 pension scheme
•    Free onsite parking
•    Flexible benefits and salary sacrifice options... from discounts on a variety of UK attractions, gym membership, restaurant discounts, experience days...and exclusive NGN discounts and much more!
•    An array of fantastic family- friendly policies such as 6 weeks’ paternity leave (for eligible employees) and 6 months’ full pay for employees on maternity leave (for eligible employees), as well as shared parental leave and many more

We are ... Northern Gas Networks.  We deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire. That’s around 6.7million individual customers.  We don’t generate or sell the gas, but we transport it to homes and businesses in our region through a vast network of underground pipes.  In fact, we own and maintain more than 37,000km of gas pipes - enough to stretch from Leeds to Sydney and back again.  We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford, and our work extends to rural areas like North Yorkshire and Cumbria.  

Our Values are at the heart of what we do. In addition to your key responsibilities, you will incorporate these into the daily life of your role.  We are … Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious and most of all we are Happy!

Our Equality, Diversity and Inclusion culture at NGN is embedded in everything that we do. We will be delighted to hear from a diverse range of applicants, so we can continue to grow our great team of people.  We are proud to support the Armed Forces Covenant, helping ex-services personnel back into employment, as well as being members of WISE (Women in Science and Engineering) and we are committed to delivering our ‘Opportunity Action Plan’ having signed the Social Mobility Pledge campaign, whereby we will establish our business as a ‘force for good’ in the communities that we serve. 

Next Steps.  Please apply via our online process and ensure to include as much information about yourself as you feel is relevant.  No need to worry about a CV, instead, submit a cover letter of no more than 500 words and answer the following:
•    Why do you believe you would be an asset to our team as an Administration Apprentice?
•    Why do you want to work specifically for Northern Gas Networks?
•    Do you have any qualifications or experience you feel may be relevant to the role or apprenticeship?

In the meantime, do take a look at our website and look at the fantastic work that you could be part of as the energy sector gets ready to transition to net zero.  An apprenticeship is one way to be at the heart of the solution to the problem and to help shape the future of energy.

If you require adjustments to support you throughout the recruitment process, we want to hear about how we can help. Any applicant that requires reasonable adjustments from initial application through to interview are asked to contact the Recruitment Team at