Address
Form of work
SalaryBased: Whitburn Office working Monday to Friday 8.30am – 5.00pm – 40 hours per week
Our Administration Assistantare the core and heart of our operational teams, through your great communication and efficient planning you will provide an essential administrative support to the operational office, supporting our Contract and Commercial Managers to focus on the day to day delivery for our clients and customers. Fast paced and progressive, our people take responsibility and thrive in an environment where they are trusted; with a work/life balance that gives them the opportunity to feel motivated and satisfied at work and at home.
What’s in it for you?
- Attractive salary & benefits to suit you
- 27 Days Hols & BH – option to buy or sell holidays
- Company pension scheme – up to 7.5%
- We also offer our employees; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, any many more….
An outline of your responsibilities – Administration Assistant
- Support the team in all aspects of administration, i.e. post, managing filing systems, running reports, assigning PO numbers for invoice payments, etc.
- Order goods, materials and services to support the smooth running of the branch operations/Site teams
- Ensure Onserve and other systems are kept up to date and accruals cleared on the relevant system
- Answer telephone calls and direct to relevant teams/colleagues in a professional, effective and timely manner.
- Maintain compliance procedures, ensuring items are audit ready and escalate any failures or discrepancies
- Assist with contract management administration, such as, sub-contractor questionnaires
- Working closely with Sub Contractors – raising and processing orders via the COINS system and overseeing/amending variations
- Liaise with Subcontractors/Clients, dealing with queries in a professional and efficient manner to a positive outcome
- Support Customer Service and Social Value initiatives by populating notification and introduction letters
- Updating contract KPI's and creating relevant client reports and weekly project updates
About you
As an Administration Assistant you will need to be highly organised, methodical and have confidence to communicate both verbally and in writing. A good level of analytical computer skills is key, as a lot of what you will be doing is centred around our inhouse computer systems, of course we will provide the training on our system, as part of your initial onboarding experience. Speaking of which we will dedicate the time throughout your first week with a great induction and onboarding plan to upskill you on our processes and procedures however, we are always open to new ideas and efficiencies so welcome your input as your make this role your own.
A little bit about us
Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 127-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients.
At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons, that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply to the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role.
