Administration Assistant

Job description

Ethstat are offering an exciting position for an Administration Assistant role to support the business and deal with all internal office administration, sales, supply chains and telephone calls. Heavily customer service focused, this role will suit someone who is used to working in a busy office, is proactive and manages their time well. This could include everything from generating quotes, negotiating pricing and lead times, managing supply chains and supporting the team with day to day tasks.

Attention to detail, adaptability and the ability to multi task on projects for the day is key.

The ability to send timely and appropriate, professional, but friendly email responses is a key skill we are looking for.

KEY SKILLS REQUIRED

Attention to detail with written and visual work

Completer finisher personality that gets the job done

Strong communication in both email and on the phone

Team player and someone who takes ownership of their role and completes the job

Working from our office in Croydon. Immediate start possible depending on your application

-Answering and making outbound calls and handling email enquiries

-Talking to customers to understand their needs and compiling quotations following customer requests in a timely manner

-Processing both sales and purchase orders and raising invoices

- Updating and maintaining Management Information Systems

- Dealing with elements of office administration

- Previous buying experience would be helpful.

- Assisting with ongoing projects

- Excel, outlook and word experience would be helpful

- Ability to take notes in meetings and communicate internally

- A strong team player

THE COMPANY:

We are leaders in social and environmental procurement, and we are committed to ending homelessness and helping dementia families.

Ethstat are the UK’s leading social enterprise CIC specialising in branded merchandise, ethical hampers, furniture, print and office supplies. With the environment at the heart of their offering, detailed impact reporting and carbon analysis, they use their profits to fund homeless employment, prison reform and dementia support. In 2023 they delivered over £9.9m of measured social impact, providing over 200 people living on the margins of society with real living wage work.

We are particularly keen to offer opportunities to those that have faced barriers to get into the work place, particularly those that are care leavers.

The ability to communicate in clear written formal English is non-negotiable.

Job Types: Full-time, Permanent

Pay: From £24,000.00 per year

Benefits:

• Company events
• Employee discount
• Paid volunteer time

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Work Location: In person

Job Types: Full-time, Permanent

Pay: £24,000.00 per year

Benefits:

• Casual dress
• Company events
• Employee discount
• Paid volunteer time

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Application deadline: 16/05/2024
Reference ID: Office Administration Assistant