Administration Assistant

About Us:

Kemp Services Ltd (KSL) - we are a small but rapidly growing commercial cleaning company based in London. As a business, we offer nationwide services for both contract cleaning and one-off cleans (post construction, end of tenancy, deep cleans etc) and any associated services eg window cleaning, jet washing, carpet and flooring cleans. We work with some very well-known household names and the biggest names in construction.

We are looking for an experienced administrator to join our Operations Department.

Please note - Currently this role is mainly remote working with occasional office days every 1/2 weeks in the Ilford/East London area. This may change depending on growth and needs of the business.

Job Description
The role is to primarily assist the busy Operations Director who is responsible for the day-to-day operations of the company for both contract and one-off cleaning, HR & Recruitment and Admin functions.

The basic job description is broken down as follows currently however please note that this is not an exhaustive list and is subject to change depending on workload, skillset etc.

HR & Recruitment

· Recruitment – advertising roles, co-ordinating applications, screening CVs and shortlisting candidates. Telephone/remote interviewing when necessary

· Producing/distributing the weekly internal recruitment report

· Onboarding new KSL staff – obtaining ID documents, proof of right to work in the UK, putting together contracts and new starter paperwork, induction procedure

· Vetting/referencing of new staff

· Ensuring holiday/sickness/absences are captured and records updated

· Ensuring roles are covered in the event of emergency absence or planned holiday either with existing staff, agency staff or subcontractors

· Assisting with monthly payroll information checks

· Smart Task operational system – keeping updated, produce reports etc

- Adhoc projects - could include internal paperwork audits, updating and rolling out new policies/procedures etc

Operations Administration

· Assisting with the day to day running of the contract cleans

- Helping to produce Risk Assessment/Method Statement documents (RAMS) and information on cleaning chemicals - Control of Substances Hazardous to Health (COSHH) from templates

· Preparing site induction forms/information for builders cleans projects as necessary

· Ordering plant eg cherry pickers, specialist cleaning equipment, cleaning supplies as necessary

· Assisting with subcontractor searches for specific jobs nationally, updating and maintaining the Subcontractor Master List, general onboarding of new subcontractors

· Uploading information onto our clients various induction portals

· Client and site information sheets – to produce for new clients, maintain for existing clients

- Keeping track of what sites have had kit/supplies, hired equipement delivered to and ensuring it is picked up after the job is complete

General

· Liaising with KSL clients, suppliers and cleaning operatives as necessary on a daily basis

· Maintaining the KSL internal share drive documents for HR, Operations, Admin functions

· Assist with creation of any internal processes, forms etc and then implementation and maintenance and auditing our own internal procedures

· Become the operational link between our internal systems

· Answering switchboard calls

· Assist with adhoc tasks and projects in the business as a whole as required

- Assisting the MD or Commercial Director if required with any other tasks necessary for the business

- Innovation - we are big on finding the best way of carrying out our jobs!

Person specification

- Friendly personality, professional with great communication skills; not afraid to pick up the phone and talk to clients, suppliers, staff or ask questions
- Very good standard of English, both verbal and written
- Flexible and able to adapt to changing priorities
- Excellent attention to detail
- Must be able to work effectively in a fast-paced role, good under pressure
- Good systems skills especially MS Office; good with picking up new systems
- Must be able to multi-task and work independently
- Must have a positive attitude and great work ethic!

Hours - Monday to Friday, 6 hours per day initially (times TBD) - the hours may increase quite quickly depending on the needs of the business
Pay - £12.50 p/hr, PAYE paid monthly, accrued holiday

At KSL we all work very hard to make sure we deliver the best service to our clients; if this sounds like something you are passionate about too then we look forward to hearing from you.

KSL are an Equal Opportunities Employer; we are committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs.

Job Types: Full-time, Part-time

Pay: £12.50 per hour

Expected hours: No less than 30 per week

Application question(s):

• How soon are you available to start?
• Are you able to take on additional hours?
• Are you able to travel into Ilford or East London areas for 'in-office' days?
• Are you able and willing to work remotely as much as is required?

Experience:

• Administration: 3 years (required)
• Microsoft Office: 3 years (required)

Work Location: Hybrid remote in London

Reference ID: KSL-OPS