Address
Form of work
SalaryCustomer Service
This is an exciting opportunity for someone who is passionate about delivering exceptional customer service to people receiving a service they both need and really value.
Exciting Opportunity
We are looking to hire someone who is enthusiastic about customer service and has a strong academic background. In this role, you will help to process exam registrations and support adult learners with gaining the qualifications they need. You will need to be confident using a computer. Training will be provided on all relevant software. You need to be confident speaking on the phone, writing emails and have a professional manner in all the ways you communicate. You will be supporting learners with courses and exams that they really need. A large part of the role is telephone based, no sales but learner support over the phone is a key aspect of the job.
The Business
The business is a fast-growing EdTech company with a refreshing approach and a casual dress code. As the best service provider in the country, you will be providing a truly excellent product and service that will benefit the people you are supporting. We own and operate a number of education brands including MME and Pass Functional Skills.
Job Types: Full-time, Permanent
Pay: £23,000.00-£24,000.00 per year
Benefits:
- Casual dress
- Company pension
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Flexitime
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Harrogate HG3 2XA: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Work Location: In person
