Administrator

Job Title: Administrator
Location: Glasgow
Type: Full-time
Responsibilities:

• Provide effective support to surveyors by carrying out various administrative duties efficiently and with minimal supervision.
• Maintain general data, answer telephone calls, and handle inquiries.
• Type up reports, letters, and fees.
• Manage office banking and general administration to ensure smooth operations.
• Ensure workflow is managed effectively in line with defined client service level agreements and policy guidelines.
• Provide direct training to new staff members.

Key Role Deliverables:

• Carry out support activities effectively and efficiently.
• Keep data up to date and accurate.
• Produce timely and accurate reports and letters.
• Foster effective customer and internal relationships.
• Maintain knowledge of the firm's products, services, and processes to deliver excellent customer service.
• Assist Senior Administrator/PA as required.

Duties (not exhaustive):

• Answer incoming telephone calls.
• Contact clients/customers on behalf of surveyors.
• Set up boardrooms for meetings.
• Cover office reception.
• Handle filing and file retrieval.
• Maintain compnay records.
• Type reports, letters, emails, agendas, minutes, fees, and particulars.
• Produce documents for report appendices.
• Scan, copy, bind, and issue completed reports.
• Send out property particulars to clients/customers.
• Manage stationary orders.
• Handle diary management.
• Train new staff members.
• Manage office petty cash/card payments.
• Handle banking.
• Prepare office reports (month-end).
• Address aged debt.

Experience Required:

• Knowledge of working in an office environment.
• Proficiency in PC skills (Word, Excel, Outlook, PowerPoint).
• Awareness of accuracy and meeting deadlines.
• Proven ability to work as part of a team.
• Strong organisational skills.
• Ability to perform under pressure.
• Initiative to think through problems and find solutions.
• Fast learner with multitasking abilities.

Benefits:
*30 days holidays, 4 bank holidays off and 1 flexi day to be taken in December*BUPA after 2 years service - individual cover*Pension - Scottish Widows 4% employer 5% employee *Group Life Assurance - 1x salary provided you are in the pension*Employee Assistance Programme.g. cycle to work, car lease.
If interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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