Administrator

Service Administrator

My client is a leading charity organisation, specialising in providing over 800 specialist services across the UK. Based in Randalstown, Co Antrim, they are currently seeking a Service Administrator to join their team.

This is a Full-Time, Temporary Position initially for 12 weeks.

Working Hours: 36.25 hours per week.

With an hourly rate of £13.33 - £14.41 per hour.

Can adhere to completing an Enhanced Access NI.

Job Role:

You will be responsible for ensuring the administrative support to a service or group of services, is provided in an efficient and effective manner.

Essential Criteria:

• Demonstrable substantial office/administration experience.
• Experience of premises/facilities management.
• Demonstrable experience of dealing with members of the public and other agencies.
• IT proficient with the use of IT packages to include Word Processing, Spreadsheets, Databases and Windows Applications.
• Well-developed numeracy and literacy skills at a level which will enable the post holder to perform moderately difficult calculations and produce reports.
• Excellent communication skills both written and verbal - with the ability to communicate with stakeholders at all levels.
• Excellent planning and organisational skills with a high level of attention to detail.
• Ability to delegate work effectively if applicable.
• Can adhere to completing an Enhanced Access NI.

Main Duties and Responsibilities:

• Provide and/or supervise the provision of an effective, service user friendly reception service.
• Provide and/or supervise the provision of efficient office systems
• In agreement with the appropriate manager, ensure the service is equipped with the necessary furniture, equipment, and supplies.
• Liaise with staff from Property and Facilities Management or external landlords as appropriate to ensure premises and vehicles used by the service are fit for purpose and well maintained.
• Ensure that systems are in place and working effectively to maintain appropriate standards of cleanliness and food hygiene within the premises used by the service.
• Undertake tasks delegated from the appropriate manager to ensure the premises and vehicles used by the service are secure and that systems to maintain security and safety are operating effectively.
• As delegated by the appropriate manager, undertake, or supervise health and safety and fire safety responsibilities.
• Ensure income is recorded and receipted by undertaking the tasks directly or supervising others to do so.
• Manage the account to support effective and timely service delivery.
• Maintain the required documentation regarding invoicing and commitments.
• Ensure staff and volunteer expenses are paid in a timely manner.
• As delegated by the appropriate manager, undertake journal transfers.
• Undertake required checking processes including payroll reconciliation in a timely manner at the agreed frequency.
• Ensure that systems to make required regular payments to carers and/or service users are in place and implemented efficiently in line with the policies and local procedures.
• Undertake or supervise the administration of maintaining service user records.
• Ensure the service's key documentation and information systems are set up and maintained.
• Carry out directly and/or supervise the provision of all secretarial/administrative duties as required to support the delivery of the service.