Address
Form of work
Salary- Work for a leading and expanding housing association.
- Hybrid working and competitive salary.
About Our Client
Our client is a G15 Housing Association.
Job Description
Your responsibilities will include:
- Provide a professional & customer orientated allocations, lettings and void service with adherence to the allocations & regulatory framework, legislation, our nominations agreements, corporate goals, the Tower Hamlets common housing register and choice-based lettings.
- Direct line management of the team, their day-to-day workload and performance management, leading and encouraging active participation in team meetings and preparing of guidance notes for their use.
- Ensuring our general needs stock is allocated efficiently, compliantly and within performance parameters including bulk lettings of new build stock.
- Liaise with local authorities, Registered Providers and partner agencies to deliver the service and achieve policy objectives and KPIs.
- Acquire, maintain and implement up to date knowledge on all forms of housing options and mobility initiatives to proactively advise & assist applicants seeking alternative re-housing options.
- Advice and guidance to colleagues, residents on all matters relating to allocations, voids, letting and housing options and taking action to support the sustainment of tenancies.
The Successful Applicant
The successful candidate will:
- Minimum of 4- year experience within lettings, a proven track record
- Minimum of 2-year team management
- Previous work experience in social housing or estate management sector
- Experience of working in a customer service environment that deals directly with customers.
- Proactive, self-motivated, assertive & confident with the ability to organise own work under pressure.
- Excellent communication, rapport building skills and interpersonal skills.
- Strong negotiation skills
- Knowledge of property law
What's on Offer
What is on offer?
- Salary: £44,000 to £46,000
- Hybrid working ( 3 days per week from home and 2 days per week from the Camden office)
- Contract: 12 Months (Maternity Cover)
- Take up to 28 days annual leave + bank holidays
Contact
László Fehér
Quote job ref
JN-012024-6295151
Phone number
+44 207 269 2126
