Address
Salary Farnell
Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.
Job Summary:
We are looking for an Application Support Developer to be based in West Yorkshire.
The successful candidate will be a key member of the Global Application support and development team, who are responsible for supporting the Web, B2B, EDI & eCRM systems that are used throughout the Farnell Group.
Joining an established support and development team, the successful candidate will work with Leeds based team and an offshore team who provide support for the Web, Middleware and data stores that underpin group global web operations. Specific experience beneficial in any of the following areas:
HCL Websphere Commerce,
Oracle Fusion Middleware,
SQL Based Operational Data stores,
Java,
Cloud awareness to support the journey to headless architecture will see us prioritise familiarity with
React JS,
EXO,
GraphQL,
Node JS,
Azure Kubernetes
Alongside this you will provide direct hands-on support of legacy IT systems and other solutions and services critical to business operations
(experience in C# beneficial to support and enhance legacy support systems.).
What's in it for you:
Along with offering a competitive salary package, we also offer:
- A supportive team environment where everyone really is working toward the same goal.
- A strong open door policy within management
- An environment where you will be given the tools and opportunities to further your career
- 25 days holiday plus bank holidays with option to buy additional holiday
- FREE Onsite Parking
- Flexible home working
- Reward schemes
Principal Responsibilities:
- Work with offshore teams to manage incident tickets and priorities, specifically investigating code defects, providing technical insight, analysing and pressure testing findings and contributing to code/quality corrections
- Direct Involvement in investigation of Incidents and problems
- Adhere to incident management controls, tools and SLA’s
- Support the Application Support manager and Application support Analyst with critical issues
- Manage the continual development of the knowledgebase & documented procedures
- Supports change readiness initiatives as needed.
- Other duties as assigned.
Job Level Specifications:
- Must be approachable and have excellent interpersonal skills both on the phone and in person.
- Ability to work independently, adapt easily and handle crisis situations.
- Be ambitious and strive for continuous improvement, both for the team, and personally.
- Socially confident, with strong influencing skills
- Methodical, analytical, and conscientious approach, particularly regarding customer service.
- Able to learn new systems quickly.
- At ease working under pressure to cost and time deadlines
- Excellent communication skills (written and verbal)
- Flexible approach – the position may occasionally be required to provide out of normal office hours support
Work Experience:
- Typically 2+ years ideally with bachelor's degree or equivalent experience from which comparable knowledge and job skills can be illustrated.
- Prior experience with 1 or more of the following
- HCL Websphere Commerce,
- Oracle Fusion Middleware,
- SQL Based Operational Data stores,
- Java,
- Cloud awareness to support the journey to headless architecture
- React JS,
- EXO,
- GraphQL,
- Node JS,
- Azure Kubernetes
WHAT NEXT?
Please click on the link to Apply, your CV will be reviewed within 7 days and if successful in the shortlisting process, we will contact you directly. If you have questions, please feel free to contact us on
hrnow.emea@avnet.com
#LI-EMEA
#LI-FARNELL
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants –
hrnow@avnet.com
, Asia applicants - hrnow.asia@avnet.com
, EMEA applicants - hrnow.EMEA@avnet.eu
. Job Applicant EMEA Imprints
