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Form of work
Salary Swift Office Cleaning Services Ltd , is looking for a pro-active individual to join our te am to help manage Client Accounts. We are an established market leader with over 40 years’ experience and have a wealth of knowledge within the industry with a prestigious Client portfolio.
Our Area M anagers are at the forefront of the business and therefore you will need a positive attitude and the desire to work in a customer focused environment. The individual that would suit this position would be an enthusiastic and energetic person with good organisational and communication skills who is able to interact with people at different levels. This is an excellent opportunity for ambitious and determined c andidates to be part of our successful journey.
GENERAL :
Work a longside the Operations Manager
Manage the day-to day delivery of operational services through a team of Area Supervisors, Site supervisors and cleaners
Provide the highest levels of cleanliness and hygiene to our company standards, within the contract specification
Working as part of a team to deliver an excellent level of standards.
Organise meetings and schedule appointments with customers and cleaners
KEY RESPONSIBILITIES :
Recruit, tr ain and manage performance of onsite operatives , onsite teams, including a full induction for new staff
Regular site visits to inspect standards , monitor client satisfaction on a daily/ weekly/monthly basis
Build and maintain excellent client relationship s
Assist the Operations Manager and other Area M anagers with tasks
Provide full support to both customers and staff
Management of electronic site timesheets and payroll on weekly basis
Ensure site documentation and compliance is maintained
Carry out frequent planned and random quality control checks
Monitoring and organising cover for staff sickness and holidays
Ensuring feedback is provided to management and re-training staff where necessary
EXPERIENCE :
Manageri al experience: 1 year preferred but training will be provided for the right candidate
PC literate with Microsoft Word, Excel and Outlook and have good written and spoken English language skills with t he ability to work to deadlines is essential
Health and Safety awareness
A calm and polite manner
Keen to learn new things , prioritize and problem solve
Have a good level of independence and be able to use your initiative
Be a highly organised and a committed individual with excellent communication skills who can delegate and lead . Ability to manage resources and cope under pressure
Be a fantastic ambassador for Swift Office Cleaning Services Ltd
Field Based :
Yes – this is an Area role covering 35-40 sites in central/Greater London
Location: Central London/ Greater London/ Harlow. You will be required to attend our Harlow office twice a week minimum.
Job Type : Full Time, Permanent
Salary :
Up to £28,000 depending on experience . Commission paid on new contracts, one-off cleans, additional services/hours gained
License/Qualifications :
Full clean UK Driving Licence essential.
Benefits :
Company Car
20 days holiday + 8 bank holidays. Increasing to 25 days +8 bank holidays after 5 years’ service
Phone & tablet/laptop.
Pension
Schedule :
5 days a week/ 40 hours per week . Flexible.
Cleaning is carried out late evenings. You will be re sponsible for evening contracts a minimum of 3 evenings a week
All timings are to suit the clients; however, you will be in charge of managing your time to suit the business requirements
Please reply with full up to date CV to Jane@swiftcleaning.co.uk
