Assistant Estates Manager

Job Title: Assistant Estates Manager

Location: Holborn, London

Salary: Up to 40,000 per annum

Role Summary:

A leading UK managing agent with a multi bn portfolio, are looking for an Assistant Estates Manager to support the day-to-day operations of a 141,000 sq.ft estate, consisting of 4 office buildings, 6 residential units, 3 retail units, and a communal roof terrace. In collaboration with the Building Manager, you will contribute to the effective management of the property and services team.

Responsibilities:

• Provide high levels of client engagement and customer service.
• Manage contractors, security staff, and 3rd party contractors with a focus on expenditure and compliance.
• Represent the Estate and managing agent in supporting the Front of House (FOH) function for occupiers and visitors.
• Engage with occupiers to enhance satisfaction, retention, and occupier forums, meetings, placemaking, and V2 initiatives.
• Support the preparation of service charge budgets
• Control and oversee contractors on-site
• Collaborate with the Sustainability Team
• Provide administrative support to the Building Management Team.
• Authorize and review supplier payments
• Assist in completing various reports and presentations
• Sustainability and health and safety.
• Monitor statutory and internal compliance, ensuring adherence to policies and procedures, RICS and ISO standards, and statutory timelines.

Skills:

• IOSH Essential certification.
• Excellent communication skills in person, on the phone, and via email.
• Time management and excellent organizational skills.
• Proactive and flexible attitude to changes in the company, IT systems, and the role.
• Strong interpersonal skills, capable of effective communication at various levels.
• Effective PC skills, including proficiency in Microsoft and Google packages.

Experience and Salary:

• At least 3 years of experience in a similar operational role within a multi-let/multi-site portfolio or property agency/management background.

Salary Range (Based on Experience):

Up to 40,000 per annum, competitive holiday and pension, plus a range of corporate benefits