Assistant Operations Manager - Internal Only

The Role

Can you help Southwark Council to shape a brand new leisure service that supports all its residents to lead healthy lives?

Southwark is a large, ambitious and progressive council with a ‘can do’ attitude and enviable reputation. As a council, we are successful, passionate and forward thinking. In June 2023, the Leisure Services transferred to full council management. This is a unique opportunity to be part of building a new future for leisure services in Southwark.

We are looking for an inspirational, experienced Leisure Manager looking to take the next in their career to support the Leisure Service in ensuring our Leisure Centres are fit for purpose, and provide a safe environment for customers and staff, while managing a sound, robust service across the recently insourced Leisure Services Division.

Working as a key member of the operational team, you will be responsible for ensuring the council provides excellent quality leisure services for our residents in the future and in accordance with the relevant council strategies, Fairer Future Promises, council plan targets and Southwark Stands Together values – the Council’s commitment to addressing racial inequality.

Reporting to, and working closely with the Leisure Operations Manager, the successful candidate will have a passion for delivering excellent service, ensuring the Leisure Centres are safe, clean and operate efficiently. The successful candidate will have experience in quality management systems, health and safety management, customer care, budgeting and project management.

The role will sit in the Environment, Neighbourhood and Growth department, which is responsible for the day-to-day management of parks and open spaces, trees, sports and leisure, cemeteries, youth and play, highways, roads, parking, refuse collection, street cleansing, culture and libraries.

About Southwark

We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.

At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.

Additional salary details

About You

• You can demonstrate knowledge of operational practices to support the development and growth of a new service.
• You have experience in work planning, setting goals and tasks and implementing systems to monitor performance.
• You can demonstrate knowledge of building management, including energy management, digital applications, repairs and maintenance management, planned maintenance programmes, lifecycle cost planning and responding to building related problems.
• You can demonstrate a knowledge of health and safety, risk assessment, safeguarding, prevent, equality and all statutory obligations associated with facility operation.
• You have experience working as an Operations Manager or General Manager and have a proven track record of delivering excellent service standards.
• You have experience of managing and deployment of staff and resources including, recruitment, training and performance review of staff.

If you would like to informally discuss this role, please contact Tim Webb, Leisure Operations Manager Tim.webb@southwark.gov.uk

Benefits and more information

https://jobs.southwark.gov.uk/why-us/

Additional Information

• Job type – Permanent (Full Time)
• Will be required to work occasional weekends and evenings to meet the needs of the service.
• Basic DBS check required.
• Comply with and promote the Council’s Equal opportunities policy

Internal recruitment only

We will only consider applications from internal candidates that are current employees or agency workers on an active assignment.

Recruitment timetable

Closing Date: 11.59pm on Monday 4^th March

Interview Date: Week commencing Monday 18^th March

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

SWCINT

Attachments

• Please click here for the job description and person specification