Detailed job description and main responsibilities
Person specification
Experience
Essential criteria
- Experience of working within a high activity volume shared service setting.
- Experience of maintaining accurate records.
- Experience of working within the public sector or NHS.
- Experience of working as a member of a team.
- Experience of managing a varied workload, often under pressure.
- Demonstrably excellent customer service skills.
- Evidenced good written and oral communication skills.
- Ability to use own initiative to anticipate and solve work-related problems.
Desirable criteria
- Knowledge of employment procedures and legislation.
- Evidence of line managing teams and planning day to day workload for direct reports.