Benefits Team Administrator

Job Vacancy – Relief Chest Administrator

The Masonic Charitable Foundation (MCF) is looking for an efficient administrator to provide general support to the Relief Chest Team  

The ideal candidate will be have excellent accuracy skills and attention to detail.

Good computer skills are required however full training on the specific systems will be provided. To be successful in this role you must have good communication skills and the ability to meet demanding deadlines

Details

Post:                 Relief Chest Administrator

Description:     Assisting the Relief Chest team with managing high volume of incoming donations such as opening incoming mail, distributing donation forms/cheques, scanning donation forms, validating, processing and posting donations.

Location:          Covent Garden, London

Hours:              34 hours per week (early finish on Fridays)

Contract:          12 monthfixed term contract; Full-time;

Hybrid:             Office based role (no hybrid working)

Salary:              Circa £21,573- £23,477 (dependent upon experience)

Holiday:            25 days (rising to 30 after 5 years’ service), plus additional 3 days to be taken between Christmas and New Year

Benefits:          Excellent package including contributory pension, medical and dental plans, access to various health, wellness and retail benefits and continual professional development.

Reports to:       Relief Chest Manager

Team:               11

About the Masonic Charitable Foundation

The Masonic Charitable Foundation (MCF) is one of the UK’s leading charities, providing a range of benevolent support to individuals and awarding grants to local and national charities.

Our work helps to encourage opportunity, promote independence and improve wellbeing for thousands of people each year.  Last year, the MCF awarded support totalling around £20 million.  Our support is funded from the donations of freemasons, their families and friends.

The MCF was founded in 2016 following the merger of four charities that had operated separately since the eighteenth century.

Main responsibilities

 ·         Accurately record and input data

·         Maintaining an organised filing and archive system

·         Opening and sorting mail efficiently

·         Maintaining Stationery Log and managing requests

·         Preparing (printing, collating, inserting) and despatching information packs.

·         Responding to requests for RCS Statements.

·         RCS Voucher internal Audit.

·         Scanning and indexing GAE/GAS batches into system

·         Dealing with queries and statement requests and accurately.

Person specification

Essential

•         GCSE’s (or equivalent) or qualified by experience

•         MS office products, Word, excel etc.

•         Data input, using manual and automated methods.

•         High volume transaction processing.

•         Fulfilment and administration of records/letters.

•         Working in a busy office environment.

•         Good customer service skills.

•         Good knowledge of databases and online payment platforms.

•         Good general IT knowledge.

•         Attention to detail.

•         Accuracy of data input.

•         Ability to communicate with supporters, donors and colleagues.

•         Good oral and written communication skills.

•         Ability to meet strict deadlines.

Desirable

·         Working in the charity sector

·         Customer Relationship Management databases.

·         Data capture software.

·         Electronic record keeping.

·         Knowledge of Gift aid tax relief

·         Fund raising activities

·         Knowledge of Data protection regulations.

How to apply

Please provide a copy of your CV together with a covering letter explaining how you meet the person specification.