Business Operations Coordinator

Founded in 2004, LS Events Ltd is an event production agency which creates bespoke management solutions across a wide variety of sectors, from music and live entertainment to sporting and public events. LS Events is an ISO accredited, London based company with a diverse workforce.

We are a Living Wage Employer who cares about the wellbeing and growth of our staff. Over the past few years we have grown considerably and are committed to our strategy of affirming our position as one of the leading event production and consultancy companies.

Our core purpose is to deliver event excellence.

Here at LS Events, we embrace diversity. As such, we welcome applications regardless of age, gender, ethnicity, sexual orientation, faith or disability. We acknowledge the lack of diversity within the events industry and as such we would like to invite candidates from underrepresented communities to apply.

We are committed to being an inclusive employer and happy to consider flexible working arrangements.

We are currently looking for a Business Operations Coordinator to join LS Events working as part of a newly formed team, supporting and transforming the operations of our business administration.

As a Business Operations Coordinator, you will play a crucial role in enhancing the efficiency and effectiveness of our Business Operations. This position requires a detail-oriented individual with strong organisational and communication skills, as well as the ability to multitask and prioritise tasks effectively. You need to have an appetite for problem solving and thinking outside the box to not only maintain but to continually improve and develop Business Operations.

• Communication Skills: Excellent communication skills, both written and verbally, with the ability to effectively engage with all stakeholders.

• Attention to Detail: Strong attention to detail to ensure precision in tasks, with a commitment to accuracy and quality.

• Scheduling and Organisational Skills: Proficient scheduling and organisational skills to manage complex business logistics.

• Collaborative Approach: Strong collaborative approach to working in cross-functional teams with a proactive problem-solving mindset.

• IT, Data and Administration Skills: Proficiency in IT and administration tasks.

• Office Operations: Familiarity with office operations, event coordination, and document control systems.

• Time Management: Ability to prioritise and deliver all role aspects promptly.

• Initiative: Self-driven with the capability to work independently.

• Google Workspace: Understanding and experience with Google Workspace or similar operating systems.

• Written Content: Ability to produce high-quality written content.

• Discretion: Ability to handle confidential information with discretion.

Experience:

• Proven experience in a similar administrative or coordination role, providing comprehensive administrative support to senior management.

Knowledge:

• Understanding of integrated management systems and CRM platforms.

• Familiarity with document control systems and best practices.

Can do attitude:

• We value enthusiasm, commitment and experience over formal qualifications.

Education:

• Educated to at least GCSE level A-C, or equivalent in Maths and English Language.

Desirable

Qualifications:

• Bachelor's degree in Business Administration, Management, or a related field OR additional certifications in project management or administrative support.

As a Business Operations Coordinator, you will play a crucial role in enhancing the efficiency and effectiveness of our Business Operations. This position requires a detail-oriented individual with strong organisational and communication skills, as well as the ability to multitask and prioritise tasks effectively.

Administrative Support:

• Provide comprehensive administrative support to the management team.

• Manage company calendars, schedule meetings, and coordinate travel arrangements.

• Prepare and distribute relevant documents, reports, agendas and presentations.

• Provide administrative support for key information outlets such as the internal Staff Portal and Company Website.

Communication Coordination:

• Serve as a liaison between internal teams, external partners, and vendors.

• Facilitate effective communication through emails, phone calls, and in-person interactions.

• Ensure timely and accurate dissemination of information.

Project Coordination:

• Assist in business project management activities, including planning, tracking, and reporting.

• Collaborate with different internal stakeholders to ensure project milestones are met.

• Maintain documentation and update status reports.

Data Management:

• Manage and maintain databases, ensuring accuracy and completeness of information.

• Generate reports and analyse data to provide insights for decision-making.

• Implement data quality control measures.

Office Operations:

• Ensure proper replenishment of office supplies and the appropriate disposal of waste products.

• Coordinate company events, meetings, team-building activities and away days.

Document and Systems Management:

• Oversee the administrative aspects of the company’s integrated management system.

• Oversee the administrative responsibilities for the CRM.

• Ensure that the company document control system is accurate and up to date at all times.

Supplier Management:

• Assist in managing relationships with suppliers and service providers.

• Ensure due diligence in administrative tasks to ensure adherence to contractual, legislative and best practice commitments.

• Company Policy and Procedure Adherence: You are responsible for following all company policies, procedures and SOPs and engaging with all initiatives that are rolled out by management. Further information on the company policies and procedures is available within the company portal.

• ISO Compliance: LSE is proud to be an ISO accredited company, you are responsible for upholding the commitments and objectives set out in the ISO standards and play an integral part in the continued maintenance and improvement of our implemented systems.

• Additional Responsibilities: Where appropriate to your role, you may be required to undertake additional tasks and/or roles that help support our project portfolio and/or the day-to-day running of the business.

• Meeting Attendance: You will be required to attend and interact in operational meetings, including a weekly staff meeting for all permanent staff members.

• Company Away Days: From time to time you will be required to attend company away days, training sessions and other organised events to aid not only your personal development, but the development and growth of the company as a whole.

• Integration of Company Values: As a representative of LS Events you are expected to integrate and uphold personal and organisational values in daily work practices, promoting ethical decision-making, teamwork, and a values-driven workplace culture.