Business Services Co-Ordinator

Summary

Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support? We have just the role for you as a Business Services Co-ordinator.

Interviews will be held on the 24th of April. 

What it's like to work here

You'll work in the Facilities team and report to the Facilities Manager. You'll be working closely with two other Business Services Coordinators.

Day to day, you will be responsible for answering emails and the phone calls from members of the public, staff and contractors. You'll use your skills to ensure efficient processes.

The role is office based at Bateman’s. You'll be working inside the Jacobean Mansion alongside the Facilities Manager and the Collections and House team, where there will be regular contact with volunteers.

You'll be trained and supported to become a Duty Officer and have responsibility for the site on certain days. You'll be supporting our important work to look after our historic places.

Click here for more information about this location. 

What you'll be doing

The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same so you’ll have to love variety. As well as supporting day to day operations, you’ll have the chance to support a variety of projects and offer your advice beyond your team. You’ll always champion best practice when it comes to business support, and will be confident challenging the norm when you think there’s a better way of doing something.

Who we're looking for

• Relevant experience in a Business Support environment; along with facilities or office supervision responsibility

• Good written and verbal communication skills

• Great team player

• Flexible and customer -focussed with strong customer service skills

• Able to multi-task and prioritise own workload

• Well organised and attention to detail

• Advanced IT Skills

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.