Business Services Lead

Summary

This is an exciting opportunity to join the Stowe & Aylesbury Vale portfolio, supporting the Facilities team as Business Services Lead. Your role will provide essential administration support to aid the smooth running of the facilities team and you will help ensure our properties remain safe and compliant. If you are organised and have excellent IT skills we’d love to hear from you.

Interviews: Friday 22nd March

The salary advertised is our anticipated salary from 1st April but is subject to final confirmation following the Trust’s annual pay review process.  What it's like to work here

The beauty of Stowe has attracted visitors for over 300 years and the wider portfolio includes Claydon House, Boarstall's medieval tower and duck decoy, Long Crendon Courthouse and Buckingham Chantry Chapel. You'll be joining a friendly team and will be based in Stowe's Estate Office at the New Inn visitor centre.

What you'll be doing

The National Trust is a busy organisation and the same is true of Stowe. As Business Services Lead supporting the Facilities team you'll schedule and deliver a comprehensive programme of cyclical maintenance and inspections, you'll have an excellent eye for detail ensuring our compliance documentation is spot on, and you will deliver excellent customer service to both our internal and external customers - logging maintenance issues and following up when they have been resolved. You'll be trained to use our compliance and property systems and you'll have a passion for streamlining and improving processes. Excellent admin is at the heart of this role and so you do not need existing knowledge of buildings, conservation or maintenance but you'll need a thirst for knowledge and a willingness to learn about the work of the National Trust in this area.

You'll support the operational team at Stowe by joining the duty management rota. This requires some weekend and bank holiday working, (approximately 1 weekend day every 3 weeks). Full training will be given.

Who we're looking for

• Relevant administrative experience, successfully supporting a department or small team 
• A skilled IT user, happy to learn and explore new IT systems and help support others 
• Highly organised and a confident multi-tasker, happy to roll their sleeves up and help us get the job done 
• A process thinker with an enquiring mind who loves to explore the intricacies of how things work and what we can do to improve them  
• A strong communicator who can confidently and clearly present ideas and liaise with contractors and stakeholders  
• A strategic thinker who is able to understand how things fit together and spot the opportunities that appear 
• Able to prioritise own workload 

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.