Business Support Assistant

Position Title: Business Support Assistant

Location: Solihull

Pay Rate: £12.82

Contract: 6 - 12 months

Shift Hours: 09:00 - 05:30

Working mode: Onsite

Note: Must have own vehicle & driving license.

Purpose of the Job:

Provide administrative support to the Region North Heart Failure team and oversee specific marketing projects.

Roles & Responsibilities:

Reporting Relationships:

• Collaborate with the Regional North HF(Heart Failure) commercial teams and field clinical members to ensure effective customer support.

Planning Functions and Responsibilities:

• Design and implement quality education programs in Solihull with the local field clinical team.
• Collaborate with the local commercial team to execute quality outreach referral education sessions.
• Develop a program to capture patient case stories, including video and image library creation for potential media use.
• Maintain and enhance the HF North "HeartBeats" SharePoint portal with new content.
• Assist the HF North CardioMEMS team on the CardioMEMS "toolkit" project.

Operational Functions and Responsibilities:

• Support HF North with printing materials and manage translation requirements.
• Assist with HF North submissions to the Veeva approval process.
• Establish a database of approved printing partners and coordinate printing requirements for HF North.
• Support social media contributions and activities for HF North.
• Facilitate processing of PER requests and device replacements with the field clinical team.
• Protect company equipment and confidential information.
• Travel, including internationally if necessary, while maintaining a good driving record.
• Perform other duties as assigned by the Manager.

Responsibilities for All Functions:

• This job description outlines the general nature of work performed and level of decision making.
• Employees must understand their responsibilities and clarify decision-making levels with their supervisor.

Education & Competencies:

• Graduate degree desirable.
• Computer literacy required.
• Highly motivated with excellent written and verbal communication skills.
• Desire to assist others, maintain composure under stress, and demonstrate strong organizational skills.

Please contact or if interested.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.