We are seeking a high-calibre individual to join the Project Management and Delivery Profession (PMD) Office as a Business Support Manager, with responsibility for supporting the smooth delivery of the PMD office within Ofgem. You should have excellent attention to detail and record keeping, along with the ability to organise events and manage budgeting.

The role’s focus will be to work with senior leaders to implement change, understand risks and ensure the effective development and embedding of the new PMD Professions Office within Ofgem. Work with colleagues in other areas to facilitate delivery, ensuring activities are carried out in line with agreed plans, priorities and delivery dates. Deliver individual support activities or projects to improve outcomes and drive effective and efficient embedding of the newly created PMD Professions Office.

• Contribute to the success of the PMD Professions Office via direct support to the Deputy Director and/or member(s) of the PMD Profession Senior Leadership team.
• Ensure the efficient operation of the office by overseeing and prioritising the day-to-day flow of operations, actions, and wider business activities.
• Take a lead role in employee engagement and internal communications activity within the PMD Professions Office.
• Deliver projects or key workstreams that support embedding of the Office, as

• Engage with Other Professions Office colleagues across Ofgem to develop shared understanding of problems and collaborate on effective solutions.
• Support the drafting of communications materials ensuring they meet quality standards and expectations.
• Provide support to the Head of Profession and Professions Lead, including organisation of employee engagement events and internal communications, as required.
• Proactively challenge and evolve thinking within the PMD profession and beyond, encouraging the Professions Office to be more efficient, more effective, and more ambitious, supporting continuous improvement and ongoing business process
• Support business continuity activity as
• Support the management of key internal and external stakeholders to ensure smooth delivery of Business Support services where required.

Key Stakeholder Relationships

Internal

• This position will require working collaboratively with teams across the Ofgem Professions Offices
• Professions Lead and Heads of Profession
• Senior Members of Professions office

External

• Recognised related professional bodies
• Training providers
• Other Government Departments who have Professions Model.

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Essential Criteria:

• Professional experience in an operational delivery / Business Support role, with proven prioritisation and organisation ability – LEAD

• Experience of delivering improvement at a local level and a good track record of development and innovation.

• Significant experience and a track record of delivery, through partnership / collaborative working, at pace.

• Excellent communication skills with the ability to deliver complex messages to a variety of audiences, including Executives/Boards.

• Proven ability to assess and judge a situation, providing excellent stakeholder management, negotiation and influencing skills at senior levels, internally and externally.

Desirable Criteria:

• Experience in project and programme management of new initiatives, including robust governance.

• Proven aptitude for leadership through formal or informal management of others.

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Changing and Improving
• Delivering at Pace

We'll assess you against these technical skills during the selection process:

• Please see candidate pack.

Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Job contact :

Name :
Talent Acquisition Team
Email :
Recruitment@ofgem.gov.uk

Recruitment team

Email :
recruitment@ofgem.gov.uk